Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Next-Generation CRM: Driving Productivity with End-to-End Cloud Services by Microsoft October 21, 2011 - (Free Research) The newest wave of customer relationship management (CRM) applications will leverage the power of cloud computing to offer delivery models, including services being called and delivered within the application. Access this report from IDC to explore the future of CRM application delivery.  (WHITE PAPER) READ ABSTRACT |

Customer Communication Management by Pitney Bowes Business Insight July 06, 2010 - (Free Research) CCM helps businesses transform routine business documents into communications that truly enhance the customer experience. CCM is an integrated end-to-end solution that enables companies to create, manage and deliver effective multichannel communications all while reducing the cost of communicating with and providing superior service to customers.  (WEBCAST) READ ABSTRACT |

HP Mobile Applications Services At-a-Glance: Deliver anytime, anywhere convenience by Hewlett-Packard Limited August 31, 2012 - (Free Research) Enterprise mobility can do wonders for businesses, but not all organizations are ready to make the mobile jump. Read this white paper and learn how to prepare your business for mobility and reap all the benefits it provides.  (WHITE PAPER) READ ABSTRACT |

Web application firewalls: How they can help protect customers by Astaro April 04, 2012 - (Free Research) In this E-Guide from SearchNetworkingChannel.com, get an overview of web applications firewalls, what they are and how they work, the types of attacks they mitigate, and why they are superior to web application code reviews.  (EGUIDE) READ ABSTRACT |

Architected for Personalization: How Sitecore's coupled architecture enables individualized web experiences by SiteCore December 31, 2012 - (Free Research) This resource examines the crucial role that content management systems (CMSs) play in delivering a personalized customer experience, and outlines key factors that your organization should consider in order to make the CMS selection process a success.  (WHITE PAPER) READ ABSTRACT |

CMS selection drives customer experience: A guide for marketers & developers by SiteCore May 02, 2013 - (Free Research) Content management systems (CMSs) now play a critical role in delivering an excellent customer experience. This resource highlights the key criteria you should consider when selecting a CMS to ensure interoperability with the rest of your customer experience management tools.  (WHITE PAPER) READ ABSTRACT |

Top Six Strategies for CMS/Digital Marketing Success: The Developers Perspective by SiteCore December 31, 2011 - (Free Research) This resource counts down six strategic guidelines that will help you plan a dependable and developer-friendly content management system (CMS) project and deliver a consistent, high-quality user experience.  (WHITE PAPER) READ ABSTRACT |

Improving End-User Performance by Eliminating HTTP Chattiness by F5 Networks April 2007 - (Free Research) Many organizations embark on global multi-million dollar web application deployments only to later discover that their users are unsatisfied with the performance compared to their old client server application. This paper provides alternatives.  (WHITE PAPER) READ ABSTRACT |

Five Success Factors for CMS/Digital Marketing Success: the It Management Perspective by SiteCore December 2011 - (Free Research) This resource counts down five IT-specific tips that will help you ensure your content management system (CMS) project is a success, allowing your organization to deliver a high-quality, dependable, and consistent user experience.  (WHITE PAPER) READ ABSTRACT |

Is Your Website Ready for Peak Periods Like Cyber Monday? by Neotys February 2013 - (Free Research) Download this webinar to learn more about how the Bon-Ton stores optimized the performance of their web applications. It discusses some of the challenges of establishing an in-house performance testing method and how you can overcome these barriers.  (RESOURCE) READ ABSTRACT |

Programmer’s Guide: Using LucidWorks Enterprise to add search to your Web Application by Lucid Works December 2010 - (Free Research) This step-by-step guide shows a programmatic approach to working with LucidWorks Enterprise, the search solution from LucidWorks Enterprise built on Apache Solr. We’ll show how to add content, index it, create a web page (with example PHP code) to send search requests and display results, and more.   (WHITE PAPER) READ ABSTRACT |

NeoLoad 30 Day Free Trial by Neotys January 2013 - (Free Research) As expectations for application availability, speed, and reliability increase daily, ensuring the performance of your apps prior to production has become critical. Download a free, fully featured trial of NeoLoad – a load testing software solution for the latest Web applications and complete mobile application performance testing solution.  (TRIAL SOFTWARE) READ ABSTRACT |

Virtual Application Networks: Scalable, Agile, and Secure to Streamline Operations by HP & Intel® April 2012 - (Free Research) Uncover why a new "cloud-friendly" network architecture is crucial to achieving success with today's top trends and technologies.  (WHITE PAPER) READ ABSTRACT |

HP Mobile Applications Services At-a-Glance : Deliver anytime, anywhere convenience by Hewlett-Packard Company April 2013 - (Free Research) Enterprise mobility can do wonders for businesses, but not all organizations are ready to make the mobile jump. Read this white paper and learn how to prepare your business for mobility and reap all the benefits it provides.  (WHITE PAPER) READ ABSTRACT |

Customer Satisfaction with Application Delivery Controller Vendors by Citrix March 2010 - (Free Research) Enterprise Management Associates Report: "Customer Satisfaction with Application Delivery Controller Vendors" - shows how Citrix NetScaler beats F5 and Cisco in customer satisfaction. Discover why Citrix is superior in 16 out of 21 categories and tops the competition in Presales, Tech Support, Product, Technology, and Overall Business Value.  (ANALYST REPORT) READ ABSTRACT |

Differentiate Your Company by Delivering Great Customer Experiences by Oracle Corporation October 2012 - (Free Research) This brief webcast examines the step by step process your customers go through when interacting with your brand, and how you can optimize that experience.Learn how you can unify the experience through all the channels your customers are choosing to interact with you through cross-channel alignment.  (VIDEO) READ ABSTRACT |

Analyst's take: Business impact of Facebook in the workplace by ComputerWeekly.com February 2011 - (Free Research) Nearly half of office employees access Facebook during work.  Nucleus found companies effectively lose an average of 1.5 percent of total office productivity when employees can access Facebook during the work day.  (WHITE PAPER) READ ABSTRACT |

Evolution to the Cloud by Ciena May 2012 - (Free Research) Learn – in less than six minutes – about a cloud approach that can be labelled a “data centre without walls,” enabling a virtual capacity that is both distance-independent and dynamically scalable. View now to learn the cost- and productivity benefits this approach can offer your organisation.  (WEBCAST) READ ABSTRACT |

Gartner newsletter: HP Business Intelligence by Hewlett-Packard Limited February 2012 - (Free Research) This newsletter discusses the challenges many organizations face when trying to utilize 'social intelligence.' Access this resource now for insight on how to use data for enhanced customer interactions.  (WHITE PAPER) READ ABSTRACT |

3 Tips to Load Testing Flex Applications Whitepaper by Neotys January 2013 - (Free Research) Load testing is typically one of the last crucial tasks completed before launching a web application, and as a result it's usually done under pressure with tight time constraints. View this informative white paper to learn more about three tips that will help you save time, effort and money the next time you're load testing.  (WHITE PAPER) READ ABSTRACT |

Gartner predictions around Social CRM by Infor CRM February 2012 - (Free Research) This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.  (EGUIDE) READ ABSTRACT |

Beating the Browser Wars: How to Win the Battle for Web Performance by Gomez August 2009 - (Free Research) The war of the browsers is in full swing and we are stuck in the middle. This paper offers practical advice that can help you survive and even prevail in this combative environment. Read this paper to learn everything you need to know about the browser wars and how to survive them.  (WHITE PAPER) READ ABSTRACT |

Scaling Your Internet Business by GoGrid August 2010 - (Free Research) Growing your business at "Internet speed" means scaling your web application according to business and market requirements. The unique value proposition of Cloud Computing creates new opportunities to align IT and business goals. Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Optimizing the application testing of your Siebel CRM environment by HP and Infosys August 2008 - (Free Research) Infosys and HP invite you to join us for a webcast on September 10th at 3:00 EDT on the topic, Optimizing the application testing of your Siebel CRM environment with the "Siebel Business Process Testing (BPT) Accelerator," developed by Infosys and HP.  (WEBCAST) READ ABSTRACT |

Gartner Magic Quadrant reveals fragmented social CRM market by Infor CRM February 2012 - (Free Research) This tip guide provides you with Gartner's expert insights into this fragmented social CRM market and predictions for the future of social CRM from their 2011 Magic Quadrant for Social CRM.  (EGUIDE) READ ABSTRACT |

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