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Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation   (SOFTWARE PRODUCT)

EdgePlatform for Application Acceleration and Delivery by Akamai Technologies The Akamai EdgePlatform is a purpose built Application Delivery Network that accelerates delivery of applications and content over the Internet, which can lead to increased usage, adoption and improved productivity.  (SOFTWARE PRODUCT)

Getting Control of Electronic Discovery by FTI Technology December 01, 2008 - (Free Research) This ESG analyst paper discusses the challenges posed by electronic discovery processes, current methods of dealing with these issues, and the potential cost savings that companies could achieve if they choose to invest in technology to help expedite the entire operation.  (ANALYST REPORT) READ ABSTRACT |

How to write a RFP for Master Data Management: 10 Common Mistakes to Avoid by Siperian, Inc. September 01, 2007 - (Free Research) Critical master data management (MDM) functionality can be easily overlooked when request for proposals (RFPs) are narrowly focused on a single business data type. Ensure success by avoiding 10 costly mistakes when writing your RFP.  (WHITE PAPER) READ ABSTRACT |

Streamlining Access Control for SAP® Systems: The Many Advantages of Automated User Provisioning by Security Weaver September 2008 - (Free Research) For organizations with high-volumes of employees leveraging SAP solutions, managing access is a complex undertaking. This paper examines the access control challenges and reveals the many advantages of automated user provisioning for SAP solutions.  (WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

Which Way to the Vault? Hassle-free Tape Backups by Iron Mountain February 2012 - (Free Research) Loaded with a step-by-step list of how to prepare, move and keep tabs on your data, along with four best practices for moving data to an offsite vault, this resource has the information you need to ensure you're properly transporting and managing offsite tapes.  (WHITE PAPER) READ ABSTRACT |

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.  (CASE STUDY) READ ABSTRACT |

Ted the Developer Episode 1 - An Animated Story by IBM November 2010 - (Free Research) This webcast introduces a technology that provides developers with a collaborative platform for tracking code, enhancement requests, defects, and project status. Watch now to learn how development teams can store source code, bug reports, and work items in a central repository for a unified vision of all projects.  (WEBCAST) READ ABSTRACT |

Android to Windows 8 Part 1: Setting up the Development Environment by Microsoft March 2013 - (Free Research) In this post from an industry insider, discover ways in which Android developers can make the transition to Windows 8 application development, specifically on setting up the development environment, obtaining software and requisite licenses, and more.  (WHITE PAPER) READ ABSTRACT |

SecurellS Web Server Security by BeyondTrust Corporation May 2013 - (Free Research) Try this complimentary software download to protect your IT assets at the application layer, instead of the network layer. Discover how you can inspect requests as they come in from the network layer, protecting you against known and unknown attacks and unauthorized web access.  (TRIAL SOFTWARE) READ ABSTRACT |

Android to Windows 8 Part 2: Creating Your First Windows Store Project by Microsoft March 2013 - (Free Research) In this post from an industry insider, discover ways in which Android developers can make the transition to Windows 8 application development, specifically on creating a Windows store project. Read on for detailed rundowns of template options and tips and best practices for naming and marketing your project.  (WHITE PAPER) READ ABSTRACT |

RSD Glass for eDiscovery Readiness by RSD October 2011 - (Free Research) Read this white paper to learn about a way to policy-manage and align correct levels of accessibility, protections and retention in your eDiscovery requests and content.  (WHITE PAPER) READ ABSTRACT |

The Business Case for Project Portfolio Management by Innotas June 2012 - (Free Research) Access this white paper to uncover how cloud-based portfolio project management (PPM) strategies are changing the way CIOs and IT teams are viewed by the business. Gain insight into PPM best practices and real world of examples of how PPM keeps you on time, budget, quota, and target.  (WHITE PAPER) READ ABSTRACT |

Solution Brief: Accelerating File Services Across the WAN by BlueCoat February 2011 - (Free Research) Trends towards server consolidation and decentralized employees can seriously impact WAN bandwidth. A typical CIFS file often requires hundreds of round trips between the file server and the user to complete a simple file request.  (WHITE PAPER) READ ABSTRACT |

Serena Service Management: Free Trial by SERENA Software, Inc. April 2012 - (Free Research) Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.  (TRIAL SOFTWARE) READ ABSTRACT |

Case Study: Delta Global Services by Intermec February 2013 - (Free Research) Access this case study to discover how they were able to improve efficiency by 10-20% and achieve a better overall reliability and customer service. Find out how they leveraged a handheld computer technology upgrade with better scanning capabilities to provide faster, more accurate customer service operations and better.  (WHITE PAPER) READ ABSTRACT |

The Semantic Dialogues by Progress Software August 2009 - (Free Research) The Semantic Dialogues tells the story of how National Networks, a fictional telecommunications service provider, pursued and achieved data interoperability within their SOA.  (EBOOK) READ ABSTRACT |

Mobility XE Increases Utility Worker Efficiency by NetMotion Wireless June 2008 - (Free Research) Using a mobile VPN, workers in the field can quickly and easily access customer information, speeding the time for delivery of service.  (CASE STUDY) READ ABSTRACT |

Sleeping Android: the danger of dormant permissions by ComputerWeekly.com March 2013 - (Free Research) This article in our Royal Holloway Information Security Thesis series explains how weaknesses in the Android platform could leave users open to exploitation or abuse.  (ESSENTIAL GUIDE) READ ABSTRACT |

How to control abuse of social networking on mobile devices by ComputerWeekly.com November 2010 - (Free Research) The numbers of employees using some form of mobile technology while working has soared. The benefits to the organisation are well documented; employees are more contactable, will probably extend their working days and should be more productive.  (WHITE PAPER) READ ABSTRACT |

Riverbed Stingray Traffic Manager VA Performance on vSphere 4 by Riverbed Technology, Inc. January 2012 - (Free Research) Cloud infrastructure platforms like VMware vSphere 4.0 can benefit from load balancers that connect users to the most suitable datacenter. This white paper outlines how the Riverbed Stingray Traffic Manager Virtual Appliance (VA) improves traffic performance compared to a Linux install.  (WHITE PAPER) READ ABSTRACT |

Constellation Energy Group by EMC Corporation June 2008 - (Free Research) In its quest to fully leverage the new technologies, Constellation energy realized it needed to integrate them to one another, as well as integrate them with other business processes and applications.  (WHITE PAPER) READ ABSTRACT |

Amcom Mobile Connect for BlackBerry: Going Beyond Pagers to Connect Today's Mobile Workforce by BlackBerry June 2010 - (Free Research) With Amcom™ Mobile Connect™, you can simplify communications and strengthen care by using your BlackBerry® smartphone for code alerts, patient updates, lab results, consult requests, and much more. Continue reading to learn more.  (WHITE PAPER) READ ABSTRACT |

ExtraView Enterprise by Extraview Corporation ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements.  (ASP & SOFTWARE PRODUCT)

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