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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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The Top 9 Ways to Improve Customer Loyalty and Engagement by Allegiance

January 2008 - (Free Research)
Customer loyalty is a critical way to retain more of your customers and grow your business faster. Explore these nine principles to foster a culture of greater loyalty and engagement and you will see immediate profits. 
(WHITE PAPER) READ ABSTRACT |

eBook: Gartner CRM Strategy Tips: 7 Key Ways to Improve the Customer Experience by Oracle Corporation

January 2009 - (Free Research)
Read this E-Book and explore Gartner's 7 key initiatives for enhancing the customer experience as well as 7 steps for adjusting your customer-facing business processes and establishing a more customer-centric strategy. 
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Oracle PeopleSoft CRM Integration into the Contact Center by AMC Technology

May 2008 - (Free Research)
This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC. 
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Gartner Magic Quadrant for Web Content Management by Adobe Systems, Inc.

November 2011 - (Free Research)
This expert Gartner report examines the four major trends shaping the WCM market and how businesses are affected. 
(ANALYST REPORT) READ ABSTRACT |

The Education Edge: School Administration Software by Blackbaud

This complete solution was developed exclusively for school administrators to help effectively manage every aspect of school administration and student information. 
(SOFTWARE PRODUCT)

Johns Hopkins Bloomberg School of Public Health: Leading Public Health Authority Adopts Security Enhancing Remote Access Solution by Citrix Online - GotoMyPC

January 2004 - (Free Research)
Johns Hopkins Bloomberg School of Public Health is an international authority on public health and GoToMyPC Corporate provides the school with secure, easy-to-use remote access to the desktop for faculty and staff members working remotely. 
(CASE STUDY) READ ABSTRACT |

E-Guide: Private Cloud Service Lets Schools Share Storage, Data Protection by F5 Networks

September 2011 - (Free Research)
Check out this expert E-Guide featuring storage guru, Dave Raffo to learn how hundreds of K-12 school districts decided to do just that and form a private cloud service that provides data protection, data archiving and a compute infrastructure for nearly one third of their state’s school districts. 
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Manchester Essex Regional School District: Virtualization helps a Massachusetts school district deliver better education while reducing costs, IT staff burdens and environmental impact by VMware, Inc.

July 2011 - (Free Research)
The Manchester Essex Regional School District was looking to build a new school for its 8500 student body, tasking the IT department with finding the most effective way to help build and manage an energy-efficient IT infrastructure. This white paper highlights how VMware data center virtualization and other software helped them achieve their goals. 
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School Bus Operator Drives Competitive Advantage with Blackberry Solution by BlackBerry

February 2009 - (Free Research)
Southland Transportation, providing school bus and other transportation services, deployed BlackBerry® smartphones, with a custom-built application, to their drivers so they can report road conditions and delays quickly and easily providing timely and accurate updates for everyone. 
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LaRue County High School is Improving Student Engagement and Teacher Satisfaction by Dell, Inc.

December 2011 - (Free Research)
Read this case study to learn why LaRue County High School in Kentucky deployed a Dell Latitude netbook running Windows 7 to each of its 760 students and was aided by Dell Professional Learning Services, which helped the teachers bring to life a 21st-century learning environment that integrated netbooks into the curriculum on a daily basis. 
(CASE STUDY) READ ABSTRACT |

The GeoTAX ® Enterprise Tax Management solution by Pitney Bowes Group 1 Software

The GeoTAX ® Enterprise Tax Management solution provides you with the necessary tools to centralize all your corporate tax jurisdiction processing needs and supports critical tax compliance issues. 
(SOFTWARE PRODUCT)

Case Study: School District Switches to Trend Micro™ Enterprise Security-- Camden County Schools Virtualize Gateway Security, Increase Spam and Spyware Protection by Trend Micro, Inc.

August 2010 - (Free Research)
Read this case study to learn Camden County Schools provide students with information technology that increases learning and achievement while simultaneously driving administrative efficiencies and effectiveness.   
(WHITE PAPER) READ ABSTRACT |

Hitchcock Schools Protects SQL Servers and Data with Replay AppImage by AppAssure Software, Inc.

June 2009 - (Free Research)
The IT group at Hitchcock is responsible for all the end-user devices, network equipment, and servers that support students, teachers, administrators, and education programs. Central to their mission is protecting data that resides on SQL servers. That would be a much bigger worry if it weren't for Replay AppImage. 
(CASE STUDY) READ ABSTRACT |

Enterprise Services Architecture for Higher Education and Research: A Roadmap for Efficiency and Innovation by SAP America, Inc.

July 1967 - (Free Research)
Higher education relies on information technology to improve operational efficiency. Discover how enterprise Service Oriented Architecture (enterprise SOA) helps leverage the current IT assets to provide improved education and research at a lower cost. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Bellevue School District by Websense, Inc.

November 2008 - (Free Research)
Read this case study to learn how the Bellevue School District dramatically improved their web security and productivity by extending their security policy management and administrator controls to additional IT staff members. 
(CASE STUDY) READ ABSTRACT |

Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)

School District of Somerset Goes Virtually One-to-One by VMware, Inc.

August 2011 - (Free Research)
With over 1650 students and 225 faculty members, attaining one-to-one student to computer ratio for the Somerset School District was no easy task. Access this exclusive resource to learn how the Somerset School District cost-effectively and efficiently dispersed computing resources with desktop and application virtualization. 
(WHITE PAPER) READ ABSTRACT |

A Synergistic Offering for Building, Deploying and Managing SOA Applications by Oracle Corporation UK Ltd

February 2010 - (Free Research)
Many organizations are adopting service-oriented architecture (SOA) to improve business agility and simplify the complexity of their IT environments. SOA represents a fundamental shift in the way enterprise applications are designed, developed and deployed as modular business services that can be easily integrated and reused. 
(WHITE PAPER) READ ABSTRACT |

PocketClock/GPS by Exaktime

While JobClock is designed to be locked down and left at a jobsite 24/7, PocketClock/GPS is a portable solution that is ideal for: -Crews on the move, -Multiple cost codes, -Service and route work 
(HARDWARE PRODUCT)

JobClock by Exaktime

JobClock is a rugged battery-powered timeclock that is locked down at each jobsite 24 hours a day, rain or shine. Each worker carries keytabs on their own keyring that identifies them in the system. 
(HARDWARE PRODUCT)

ReferenceWare by SkillSoft Corporation

ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment! 
(SOFTWARE PRODUCT)

Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
(HARDWARE PRODUCT)

Customer Success Story: Charlotte County Public Schools Optimize WAN Performance with Blue Coat by BlueCoat

July 2009 - (Free Research)
Watch this webcast to learn about the challenges and successes of Chris Bress, Director of Learning Through Technology for a public school system in Florida, which serves 17,000 students. 
(WEBCAST) READ ABSTRACT |

TimeSummit by Exaktime

Time and attendance records collected in your JobClocks and/or PocketClocks are easily transferred into TimeSummit software, automatically assembled and presented to you in clear, concise reports. 
(SOFTWARE PRODUCT)

Computer Weekly – 20 March 2012: The open data revolution by ComputerWeekly.com

March 2012 - (Free Research)
In this week’s Computer Weekly, Cabinet Office minister Francis Maude talks about releasing government datasets to the public and why open data will drive the next industrial revolution. We also review the latest test version of Windows 8 and see how it shapes up for tablet computers and business users and much more. 
(EZINE)

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