TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd by Bowen & Groves. Fozmula’s range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within their more... >> Discover more offerings from Bowen & Groves.

The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by CDC Software - Pivotal CRM (E-mail this company) November 30, 2006 - (Free Research) Most CRM vendors claim their solution is customizable. Understanding what "customizable" really means, however, can make the difference between attaining your organization's goals and implementation disaster. CDC Software is pleased to offer you a new free white paper that will help you understand the difference and why it matters. (WHITE PAPER) READ ABSTRACT |

Business Intelligence (BI) in the Midmarket: Heeding the Call for Intelligent Information by Cognos Incorporated August 2008 - (Free Research) This Webcast will examine those tools and explore the myriad of BI options available to CIOs. (WEBCAST) READ ABSTRACT |

Professional Services White Paper: Growth Strategies in Uncertain Times by Microsoft Dynamics. June 2008 - (Free Research) In uncertain economic times, professional service companies can win by focusing on the basics, such as building lasting client relationships. (WHITE PAPER)

10 Reasons to Get Your Support Software as a Service by Parature Inc. May 2008 - (Free Research) Explore the top 10 reasons you should get your software as a service. Learn how you can leverage key application, accelerate ROI and achieve global availability with an on-demand model. (WHITE PAPER) READ ABSTRACT |

Take Sales to the Next Level with Information OnDemand by Business Objects May 2008 - (Free Research) Read this white paper to learn how to gain a better understanding of sales opportunities and make faster, better-informed decisions on how to respond to new market opportunities. (WHITE PAPER) READ ABSTRACT |

TechExcel DevTrack / Perforce Integration -- Integrate Two Essential Development Tools by TechExcel, Inc. (E-mail this company) April 2006 - (Free Research) This paper will give a brief overview of both DevTrack and Perforce followed by an in-depth description of how to integrate the two systems. While no prior software usage experience is necessary, it is assumed the reader has a basic understanding of what issue-tracking software and SCM tools are. (WHITE PAPER) READ ABSTRACT |

Ross Enterprise ERP - Enterprise Resource Planning by CDC Software - Ross Enterprise Ross Enterprise ERP business solutions from CDC Software are designed to address the unique challenges of recipe and formula-based process manufacturers. If you are in the Food and Beverage, Life Sciences, Chemicals, Metals, Natural Products, or other process manufacturing industries, Ross Enterprise ERP is designed specifically for you.  (SOFTWARE PRODUCT)

Serena Mariner On Demand 2008 by SERENA Software, Inc March 2008 - (Free Research) Serena Mariner is a highly functional on demand Project Portfolio Management Solution. It brings total visibility to your projects, people, and costs, enabling you to more effectively plan, manage and deliver a greater return on your business activities. (DEMO) READ ABSTRACT |

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation. Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.  (SOFTWARE PRODUCT)

Sage Accpac: Scalable ERP solutions for Small/Mid-sized Businesses by Sage Software Inc. (E-mail this company) Sage Accpac ERP system is a robust accounting and operations system for small and midsized businesses. You can create a perfect fit for your business by opting for only the modules you need now, then integrating additional functionality as you grow. With our full range of applications, you have the ability to streamline your entire enterprise.  (ASP & SOFTWARE PRODUCT)

PODCAST: Web 2.0 in Action! How SAP is Leveraging Web 2.0 in CRM to Improve Customer Experience by SAP America, Inc. July 2008 - (Free Research) Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources. (PODCAST) READ ABSTRACT |

Key Considerations When Mobilizing Small or Medium Sized Business by BlackBerry March 2008 - (Free Research) Download this white paper to learn about the key issues that small and medium-sized companies need to consider when evaluating a wireless solution, discover ways in which the BlackBerry solution can maximize business and ROI. (WHITE PAPER) READ ABSTRACT |

Web 2.0 in Action! How SAP Is Leveraging Web 2.0 in CRM to Improve Customer Experience. by SAP America, Inc. June 2008 - (Free Research) This paper discusses how SAP leverages Web 2.0 in CRM to improve customer experience. It examines SAP’s approach to Web 2.0, and how SAP has incorporated the Web 2.0 technological principles within SAP CRM. (WHITE PAPER) READ ABSTRACT |

CRM Your Salespeople Will Love by Oracle Corporation. August 2008 - (Free Research) CRM can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption. (WHITE PAPER) READ ABSTRACT |

IT Briefing: Making the Most of OSS and Service Provider CRM by Pitney Bowes Group 1 Software June 2008 - (Free Research) This whitepaper address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). Learn more about CRM in the paper. (WHITE PAPER) READ ABSTRACT |

Five Ways ERP Can Help You Implement Lean by Epicor Software Corporation. February 2008 - (Free Research) Lean is the continuous pursuit of waste elimination. ERP systems are the central nervous system of the organization. Learn how ERP and Lean can be used to support and enable the most important objectives of one another. (WHITE PAPER) READ ABSTRACT |

Podcast: Emerging Media Series, Issue Two: Blogs and Real Simple Syndication Report by KnowledgeStorm Webinars (E-mail this company) September 2006 - (Free Research) This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. (PODCAST) READ ABSTRACT |

Emerging Media Series: How Blogs and Real Simple Syndication (RSS) Impact B2B Technology Purchase Decisions by KnowledgeStorm Webinars (E-mail this company) September 2006 - (Free Research) This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. (ANALYST REPORT) READ ABSTRACT |

Benefits of Automating Data Warehousing by UC4 Software Inc May 2008 - (Free Research) Data warehousing can be defined as a copy of data specifically structured for querying and reporting. (WHITE PAPER) READ ABSTRACT |

Extraprise CRM Support Survey Report by Extraprise Group, Inc. August 2008 - (Free Research) This white paper summarizes the results of the survey that was conducted at the Oracle Applications User Group’s COLLABORATE 08 conference in April 2008. (WHITE PAPER) READ ABSTRACT |

Sales Order Management Software for .Net2.0 by SLINGSHOT. Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers.  (SOFTWARE PRODUCT)

Business Agility as Growth Enabler: How Can Midsize Firms Manage Change in an Increasingly Demanding World? by SAP America, Inc. August 2008 - (Free Research) Your company’s ability to meet changing customer requirements and drive revenue growth in a continually changing environment is essential. This whitepaper examines the related issues of growth and flexibility from a number of perspectives. (WHITE PAPER) READ ABSTRACT |

Data Profiling: Underpinning Data Quality Management by Pitney Bowes Group 1 Software May 2008 - (Free Research) Data Profiling delivers a deeper and broader insight in a fraction of the time required by traditional approaches to data analysis. (WHITE PAPER) READ ABSTRACT |

Virtual Data Warehouse Appliances: Achieving a Cost-effective Analytic Infrastructure (WX(2) and Blade Server Architecture) by Kognitio July 2008 - (Free Research) This whitepaper discusses how the virtual data warehouse appliance eliminates the need for proprietary hardware and combines the price/performance of Intel-based processors, open source software and low-cost disk storage in a single unit. (WHITE PAPER) READ ABSTRACT |

ServiceCEO for HVAC Installation and Repair Service Companies by Insight Direct (E-mail this company) No matter what type of HVAC Service Company you run, ServiceCEO has just the right features to make running your business much easier. It allows you to eliminate a significant portion of the day-to-day drudgery involved in running a HVAC service company. It makes everything from scheduling to quoting and parts inventory management a simple task.  (SOFTWARE PRODUCT)

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