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Voice over Internet Protocol (VoIP) Phone Hardening-- Part I by Global Knowledge

May 01, 2009 - (Free Research)
This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems. 
(WHITE PAPER) READ ABSTRACT |

The Key to Optimizing VoIP Deployments by Blue Coat

December 02, 2008 - (Free Research)
To optimize VoIP deployments, Blue Coat is driving a new generation of solutions designed to accelerate converged IP voice and data networks. With Blue Coat's Application Delivery Network (ADN), IT can deploy comprehensive application visibility, security and acceleration technologies to deliver the highest quality VoIP transactions possible. 
(DATA SHEET) READ ABSTRACT |

The Power of Converged Networks by CDW Corporation

September 01, 2009 - (Free Research)
Before moving forward with a converged network several key issues should be addressed: Capacity, security and reliability. CDW can help your organization by arming you with the information you need to choose the ideal solution. 
(WHITE PAPER) READ ABSTRACT |

Voice, Video and Data Convergence: A best-practice approach for transitioning your network infrastructure by Blue Coat

December 02, 2008 - (Free Research)
Enterprises everywhere want to quickly prepare their IT infrastructure to take full advantage of convergence. Is your company one of them? If so, you need a strategy that helps you quickly achieve benefits, with minimal investment and impact to your business processes. This white paper is a great place to start. 
(WHITE PAPER) READ ABSTRACT |

Improving Network Security: An Out-of-the-Box Approach by ArcSight, Inc.

September 11, 2009 - (Free Research)
This video provides a short primer on VoIP and an attackers' objective. 
(VIDEO) READ ABSTRACT |

Voice and Video: Breaking the Bandwidth Barrier by Blue Coat

October 22, 2009 - (Free Research)
This webcast takes a look at the bandwidth issues that inevitably come up with the use of voice and video conferencing over IP. It covers issues like voice quality metrics, tips and tricks for improving voice quality, and the similarities between managing video and voice content. Read on to learn more. 
(WEBCAST) READ ABSTRACT |

7 Ways to Inspire Customer Loyalty with Voice of the Customer (VOC) Initiatives by Vovici

October 20, 2009 - (Free Research)
In the most challenging economic environment in generations, organizations are more focused than ever on retaining customers and maintaining existing revenue. Many businesses have put significant resources into implementing CEM and VOC programs. Read on to learn seven ways to inspire customer loyalty using these VOC initiatives. 
(WHITE PAPER) READ ABSTRACT |

Service Provider’s Pocket E-Guide to Fixed Mobile Convergence by CommuniGate Systems

October 09, 2009 - (Free Research)
Telecom service providers have to work harder at creating new ways to generate voice services revenue as the demand for wireless grows and traditional voice services declines. This pocket E-Guide details how service providers can leverage next-gen voice services, like Fixed Mobile Convergence, to address this issue. 
(EGUIDE) READ ABSTRACT |

Voice Architectures and Deployment Models by Global Knowledge

December 2008 - (Free Research)
Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components. 
(WHITE PAPER) READ ABSTRACT |

Converging Voice and IT Networks to Mobilize the Enterprise by Hewlett-Packard Company

September 2009 - (Free Research)
Because employees on the move require consistent access to people and data, enterprises have invested heavily in communications. HP and Ericsson have combined their strengths to provide an innovative, standards-based framework to unify and consolidate all the elements of an enterprise communications infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Convergence That Makes Sense - Bringing Together Voice and Data Networks by Hewlett-Packard Company

September 2009 - (Free Research)
Converged voice and data networks are becoming a major part of every IT strategy. There are significant advantages in bringing together voice, video, e-mail, instant messaging, business data, and office applications in a single, integrated network. Convergence is not just about cost savings anymore. 
(WHITE PAPER) READ ABSTRACT |

Networking and Unified Communications by CDW Corporation

September 2009 - (Free Research)
In an effort to drive profitability and rein in costs, businesses are continually seeking to improve operational capabilities. Primary to this objective are today’s burgeoning network infrastructures which are continually being asked to do more. 
(WHITE PAPER) READ ABSTRACT |

IP Telephony without Migration Migraines by Cisco Systems, Inc.

October 2009 - (Free Research)
Many organizations are hesitant to make the transition from their traditional private branch exchange (PBX) to IP telephony due to the complexity of the process. Watch this webcast to receive a complete customer-tested migration roadmap that takes the complexity out of making this switch. 
(WEBCAST) READ ABSTRACT |

Understanding the Basic Configuration of the Adaptive Security Appliance (ASA) by Global Knowledge

February 2009 - (Free Research)
The Adaptive Security Appliance is the latest firewall appliance in the Cisco security arsenal and provides a number of services to protect your "trusted" network users from "untrusted" users. 
(WHITE PAPER) READ ABSTRACT |

Is Your Network Ready for VoIP? by Blue Coat

December 2008 - (Free Research)
This paper summarizes in question and answer format the many critical factors pertaining to VoIP's viability, regardless of which vendor's IP-PBX system is deployed across the distributed enterprise. 
(WHITE PAPER) READ ABSTRACT |

Managed VoIP: More Cost Effective Than You Think by Orange Business Services

July 2009 - (Free Research)
Currently over 600 Orange Business Services customers use their VPNs to transport voice and data. Some use a do-it-yourself model; others use a fully managed model. If you're looking for value, the fully managed approach is the less costly and higher quality alternative. Read this paper to find more details about pros and cons of each choice. 
(WHITE PAPER) READ ABSTRACT |

Qos: What Is It? Why Do We Need It? by Global Knowledge

December 2008 - (Free Research)
QoS can be used in converged networks to provide voice packets priority access to resources, or it can be used to differentiate data packets from different application stream and provide access to resources according to policy. 
(WHITE PAPER) READ ABSTRACT |

Benefits of Unified Messaging in Exchange Server 2007 by Global Knowledge

December 2008 - (Free Research)
Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices. 
(WHITE PAPER) READ ABSTRACT |

Connected Businesses Win by Cisco Systems, Inc.

August 2009 - (Free Research)
For small and medium-sized businesses (SMBs), networks can do more than simply connect machines. They also deliver voice (telephone) and video, and connect functions such as sales and bookkeeping to make business more efficient, collaborative, and profitable. Read this paper learn about core network components and benefits. 
(WHITE PAPER) READ ABSTRACT |

Blue Coat Visibility by Blue Coat

June 2009 - (Free Research)
This demo provides an overview of challenges in monitoring and troubleshooting network performance issues in the diverse world of applications, and provides an overview of how Blue Coat helps you see traffic at the application level, track user performance, monitor voice and video quality, effectively troubleshoot and RESOLVE performance problems. 
(WEBCAST) READ ABSTRACT |

Best Practices for Controlling Skype in your Enterprise by Blue Coat

May 2009 - (Free Research)
Skype usage is continuing to gain ground in enterprises with over 250 million downloads worldwide. Management therefore needs to decide whether the benefits overcome the drawbacks and set appropriate policies within the organization. Read this paper for more details. 
(WHITE PAPER) READ ABSTRACT |

Regaining Control of the Corporate Network to Ensure Business Processes by Blue Coat

April 2009 - (Free Research)
Blue Coat Systems CEO Brian NeSmith discusses how the ADN brings together Application Performance Monitoring, WAN Optimization and Secure Web Gateway technologies to deliver the visibility, acceleration, and security that enables enterprises to align network resources with business goals. 
(VIDEO) READ ABSTRACT |

Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge

August 2009 - (Free Research)
In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so. 
(WHITE PAPER) READ ABSTRACT |

Unified Messaging and Unified Communications by Global Knowledge

February 2009 - (Free Research)
This paper explains various ways unified communications solutions have proven their ability to help organizations solve various problems like, enabling them to transform their business, streamline business processes and reduce costs. 
(WHITE PAPER) READ ABSTRACT |

Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge

December 2008 - (Free Research)
Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight. 
(WHITE PAPER) READ ABSTRACT |

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