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Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc.

December 2004 - (Free Research)
Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment. 
(WHITE PAPER) READ ABSTRACT |

Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.

March 2006 - (Free Research)
As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments. 
(WHITE PAPER) READ ABSTRACT |

North Carolina Center for Automotive Research uses borderless network to keep engineers connected to data and services anywhere, anytime by Cisco Systems, Inc.

October 2011 - (Free Research)
This case study demonstrates how one organization used borderless network technology to help them grow substantially in a short amount of time. 
(CASE STUDY) READ ABSTRACT |

Trends in Enterprise Mobility by ComputerWeekly.com

April 2013 - (Free Research)
This research report from Comptia offers advice to organisations on provisioning mobile devices, assesses the benefits of mobile and identifies the challenges of remote working. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Developing for the Future - The New Trend for Hosted VXML by West Interactive

July 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Developing for the Future - The New Trend for Hosted VXML by West Interactive

June 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. 
(WEBCAST) READ ABSTRACT |

UK IT priorities 2012 by ComputerWeekly.com

August 2012 - (Free Research)
This exclusive Computer Weekly research reveals how UK IT departments are prioritising their budgets in 2012, which technologies they are investing in, and the impact of cloud computing, mobile and other disruptive technology on their IT strategies. 
(IT BRIEFING) READ ABSTRACT |

Overcoming CIO Challenges in Global Mobility Management by BlackBerry

July 2009 - (Free Research)
This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology. 
(WHITE PAPER) READ ABSTRACT |

Mobilizing Field Forces on Smartphones by BlackBerry

August 2009 - (Free Research)
This ABI Research white paper examines the use of smartphones as tools for mobile field workers as a replacement for rugged devices. Through interviews with multiple companies with we found that the TCO of owning smartphones was 14% - 85% less than rugged devices. 
(WHITE PAPER) READ ABSTRACT |

Network Purchasing Intentions 2013 by ComputerWeekly.com

December 2013 - (Free Research)
This exclusive Computer Weekly/TechTarget research ,based on a survey of over 400 European IT professionals, reveals organisations’ investment plans for networking technology. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Maximize Your Collaboration Investment by Choosing the Right Services Approach by Cisco Systems, Inc.

June 2010 - (Free Research)
This IDC Vendor Spotlight reviews Cisco's collaboration services. This paper also reviews IDC research on the overall collaboration market, including unified communications (UC), and looks at the impact and benefits of collaboration services on customers and partners. 
(ANALYST REPORT)

Multi-Channel Contact Center Metrics for Analyzing Customer Satisfaction by Five9

March 2014 - (Free Research)
This exclusive e-guide discusses the contact center metrics necessary to measure customer experience across multiple channels, including: chat, communities, email, social media, text messaging, and more.  Also, get an in-depth look at social media channels and how to avoid the top five pitfalls of social media in the contact center. 
(EGUIDE) READ ABSTRACT |

ABI Research: Mobilize Enterprise Office Communications NOW with 4G by Sprint

April 2011 - (Free Research)
Ready to integrate 4G into your wireless communications strategy? 4G technologies operate on licensed spectrum allowing greater control over spectrum use and access. 4G also provides capacity and speed similar to Wi-Fi to enable demanding applications. 
(WHITE PAPER) READ ABSTRACT |

RIM/Lotus Collaboration and Mobility: More than Business Value by BlackBerry

February 2010 - (Free Research)
This IT Briefing discusses how advanced collaboration applications from IBM Lotus and BlackBerry smartphones from RIM offer state-of-the-art technology and business advantages to corporate users. 
(IT BRIEFING) READ ABSTRACT |

Cloud Strategies Of Online Collaboration Software Vendors, Q3 2012 by IBM

October 2012 - (Free Research)
This informative study from Forrester Research evaluates and analyzes the top eight collaboration service providers. Get the most out of your collaboration solution investment by clicking through to read more now. 
(WHITE PAPER) READ ABSTRACT |

Communication and Collaboration Solutions for Your Business by Cisco (E-mail this company)

March 2013 - (Free Research)
This Forrester Research paper unveils the need for UC&C in mid-sized businesses today and outlines the many benefits you can enjoy after implementation. 
(WHITE PAPER) READ ABSTRACT |

SMB Communications Study: Uncovering the hidden cost of communications barriers and latency by Siemens Enterprise Communications

December 2010 - (Free Research)
The follwing white paper outlines the findings of a study sponsored by Siemens Enterprise Communications and prepared by SIS International Research. It discusses and quantifies the hidden cost of communications barriers and latency that small and medium sized business. 
(WHITE PAPER) READ ABSTRACT |

Ideal Enterprise Solutions: Sharing Real World Success Tips by BlackBerry

December 2011 - (Free Research)
View this webcast to learn ideal enterprise solutions. Listen in as Mark Howden from Research In Motion shares real-world success tips from customers, clients, and RIM themselves. 
(WEBCAST) READ ABSTRACT |

Expert Tips for a New Era of Application Integration by TIBCO Software Inc.

March 2013 - (Free Research)
The complexity of today's communications calls for new application integration strategies. In part one of this in-depth resource, Benoit Lheureux, a research vice president at Gartner, explains how master the five integration competencies will put you at a competitive advantage. 
(EGUIDE) READ ABSTRACT |

Gartner: The Need for Next-Generation WAN Optimization Solutions by BlueCoat

August 2011 - (Free Research)
Join Gartner Research VP Joe Skorupa as he navigates technical considerations and offers new ways to address your quality of service objectives. Learn how next generation WAN Op solutions can significantly reduce bandwidth costs, enable new SaaS and video initiatives, and optimize access to new business tools. 
(PODCAST) READ ABSTRACT |

Frost & Sullivan – 2013 Global VC Technology Leadership Award by Vidyo, Inc.

December 2012 - (Free Research)
This Frost & Sullivan research paper details why Vidyo was awarded their Technology Leadership award in the videoconferencing market and how the solution meets today's top VC benchmarks. 
(WHITE PAPER) READ ABSTRACT |

The Value of Unified Communications by AT&T Corp

October 2010 - (Free Research)
Principal Analyst Henry Dewing recommends that companies interested in UC start with business units where communications breakdowns are causing delays. 
(PODCAST)

Integrating and monitoring business-to-business (B2B) value chains by ComputerWeekly.com

September 2012 - (Free Research)
Analysts Clive Longbottom and Rob Bamforth offer advice on putting in place an effective, integrated, overall B2B solution. 
(ANALYST REPORT) READ ABSTRACT |

Understanding the hard ROI of BYOD by ComputerWeekly.com

June 2013 - (Free Research)
BYOD can increase IT costs, rather than decrease them. Companies need to look at carefuly at a range of variables to calculate the real ROI, says Nucleus Research 
(ANALYST REPORT) READ ABSTRACT |

Presentation Transcript: Demystifying ROI for Managed Services for IPT (IP Telephony) by Dimension Data

July 2009 - (Free Research)
If you're looking to better manage your IP telephony but don't know where to start, this presentation transcript, taken from the webcast of the same name, can help. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

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