Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..

The True Cost of Legacy Voice Mail:  Why Move to Microsoft Exchange Unified Messaging by HP and Microsoft March 24, 2011 - (Free Research) In an effort to understand the costs of maintaining and supporting legacy voice mail systems, COMMfusion LLC conducted a study to identify the quantifiable costs of maintaining and supporting legacy voice mail systems. The results are surprising. Read this paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Simplify Compliance and Security with Novell® Sentinel™ Log Manager by Novell, Inc. March 07, 2011 - (Free Research) Novell Sentinel Log Manager is delivered as an all-inclusive software appliance that enables organizations to improve IT enterprise security and simplify regulatory compliance in a cost-effective and easy way. Novell Sentinel Log Manager cuts through deployment and management cost and complexity with the expensive proprietary hardware.  (WHITE PAPER) READ ABSTRACT |

Voice Architectures and Deployment Models by Global Knowledge December 2008 - (Free Research) Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.  (WHITE PAPER) READ ABSTRACT |

Addressing Common Contact Center and Enterprise Business Issues with Speech Analytics by Verint Systems April 2008 - (Free Research) As a solution to contact center issues, this paper suggests Speech analytics, which gives organizations the ability tap into existing recorded customer interactions to gain actionable intelligence for improving business performance.  (WHITE PAPER) READ ABSTRACT |

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix July 2008 - (Free Research) Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.  (WHITE PAPER) READ ABSTRACT |

Buyer's Guide to Log Management: Comparing On-Premise and On-Demand Solutions by Alert Logic March 2007 - (Free Research) This white paper examines and compares two solutions to log management - traditional on-premise log management managed in-house by the infrastructure team and a Software-as-a-Service (SaaS).  (WHITE PAPER) READ ABSTRACT |

Top 10 Tips on Getting Started with Speech Analytics by Verint Systems April 2008 - (Free Research) By enabling enterprises to mine large volumes of recorded customer/agent voice interactions, speech analytics is redefining quality in a way that can promote greater customer satisfaction, loyalty, and value.  (WHITE PAPER) READ ABSTRACT |

ROC Maestro for Open Systems by ROC Software ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments.  (SOFTWARE PRODUCT)

Considering the Advantages of Voice for Your Forklift Fleet by Intermec February 2013 - (Free Research) View this white paper to learn more about why using voice technology and multifunction forklift-mounted terminals and scanners doesn't have to be an either or decisions. It provides detailed advice from early adopters on how to improve the value of using voice and other input technologies on multifunction forklift terminals.  (WHITE PAPER) READ ABSTRACT |

LogRhythm and PCI Compliance by LogRhythm, Inc. September 2009 - (Free Research) LogRhythm has extensive experience in helping organizations improve their overall security and compliance posture while reducing costs. This paper illustrates and discusses the 6 domains of PCI DSS requirements as well as uses tables to outline how LogRhythm supports PCI compliance.  (WHITE PAPER) READ ABSTRACT |

Novell® Sentinel™ Log Manager: Secure, Simple and Powerful Log Management by Novell, Inc. March 2011 - (Free Research) Learn how Novell's Sentinel Log Manager allows organizations to simplify their compliance efforts, reduce deployment and management costs, and build a scalable compliance and security foundation that grows with their needs.  (WHITE PAPER) READ ABSTRACT |

Cisco Unified CRM Connector 3.0. by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (SOFTWARE PRODUCT)

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (HARDWARE PRODUCT)

LogRhythm and NERC CIP Compliance by LogRhythm, Inc. July 2008 - (Free Research) LogRhythm has extensive experience in helping organizations improve their overall security and compliance posture while reducing costs, it automatically performs the first level of log analysis and also ensures you to meet your reporting requirements.  (WHITE PAPER) READ ABSTRACT |

The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions by Teleformix July 2008 - (Free Research) Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording.  (WHITE PAPER) READ ABSTRACT |

Mobility - Aironet 1100 Series by Cisco Systems The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.  (HARDWARE PRODUCT)

Network Foundation - Cisco 1700 Series by Cisco Systems Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.  (HARDWARE PRODUCT)

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

Security - Pix 500 Series Firewalls by Cisco Systems The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.  (HARDWARE PRODUCT)

Log Management in the Cloud: A Comparison of In-House Vs. Cloud-Based Management of Log Data by Alert Logic December 2008 - (Free Research) This white paper presents some questions to consider when vetting your business needs against each type of log management model.  (WHITE PAPER) READ ABSTRACT |

Mobile Application Keeps KART Vans on a Roll by AT&T Corp October 2011 - (Free Research) This case study shows how The Kings County Area Public Transit Agency uses mobile applications to increase the effeciency of their rural transit vanpool program.  (CASE STUDY) READ ABSTRACT |

The Maturity Curve of Testing Services by Wipro Technologies September 2008 - (Free Research) This white paper the curve by which software testing practices typically grow within an organization, highlighting the benefits associated with testing as a managed service.  (WHITE PAPER) READ ABSTRACT |

Total Quality Assurance for Businesses with a Global Business Plan by IFS February 2013 - (Free Research) Establishing a business that is competitive on a global spectrum can be challenging. View this white paper to learn more about how you can deploy a complete quality assurance package that provides the support your business needs. It outlines what you should be looking for in a source so you can be certain you've made the right selection.  (WHITE PAPER) READ ABSTRACT |

ArcSight Logger: Universal Log Management Solution by ArcSight, an HP Company March 2011 - (Free Research) ArcSight Logger is a universal log management solution that unifies searching, reporting, alerting and analysis across any type of enterprise log data - making it unique in its ability to collect, analyze and store massive amounts of data generated by modern networks. Check out this product brief to learn more.  (PRODUCT OVERVIEW) READ ABSTRACT |

Logs: Data Warehouse Style by LogLogic, Inc. September 2008 - (Free Research) The LogLogic Log Management Data Warehouse enables organizations to centralize log data for easy, efficient access -- ensuring IT security, regulatory compliance, and operational efficiency.  (WHITE PAPER) READ ABSTRACT |

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