Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..

Presentation Transcript: How to Deploy and Manage a Superior IP Voice Network by AudioCodes and BroadSoft January 22, 2010 - (Free Research) Learn how BroadSoft and AudioCodes have tackled the critical concerns making it possible for carriers of all sizes to be a success in delivering and managing a superior, cost effective IP voice network that is simple to deploy.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Network Foundation - Cisco 1700 Series by Cisco Systems Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.  (HARDWARE PRODUCT)

Mobility - Aironet 1100 Series by Cisco Systems The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.  (HARDWARE PRODUCT)

Technical Guide on Collaboration Threat Vectors by Websense, Inc. October 31, 2011 - (Free Research) Techtarget's Security Media Group presents a comprehensive guide to securing collaboration technologies. Our experts help you address the security concerns of collaboration and social networking technologies and offer best practices for locking down voice communications via VoIP or Skype.  (EBOOK)

Security - Pix 500 Series Firewalls by Cisco Systems The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.  (HARDWARE PRODUCT)

Expert guide to mobile unified communications: Implementation best practices by Plantronics July 05, 2011 - (Free Research) This expert e-guide uncovers the benefits of mobile UC, best practices for implementing fixed mobile convergence and mobile UC solutions as well as products that will make the execution easier.  (EGUIDE) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

Top 5 Ways to Make IVR Work for You and Your Customers by inContact September 22, 2010 - (Free Research) This paper will help you find this crucial balance between financial efficiency and customer experience with 5 IVR best practices to help you ensure satisfaction all around. These methods have been developed by call center experts with years of experience in the call center space. Read on to learn about the top 5 ways to make IVR work for you.  (WHITE PAPER) READ ABSTRACT |

Supporting a Multichannel Contact Center by Verint Systems February 13, 2013 - (Free Research) Consult this expert e-guide to uncover how you can provide customer support across multiple communication channels. Assisting customers efficiently is imperative to the reputation of your business. This e-guide covers best practices for managing multiple channels, so you can prepare for communication from every angle.  (EGUIDE) READ ABSTRACT |

Presentation Transcript: Extending and Securing Enterprise Communications with OCS R2 and Exchange Server 2007 SP1 by Microsoft March 06, 2009 - (Free Research) This presentation transcript features independent expert and Exchange MVP Richard Luckett giving an overview of OCS R2, its most compelling features, advanced configurations, and integration with Exchange 2007 Service Pack 1. Real life examples of how other companies have benefited from OCS R2 are also featured.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

eGuide: Top Defense Strategies and Security Considerations for Unified Communications (UC) by IPC Systems, Inc. August 10, 2009 - (Free Research) Organizations turn to unified communications as a cost-effective alternative to traditional communication systems. But security professionals often struggle with the problem of securing VoIP and unified communications. Read this expert E-Guide and discover unified communications infrastructure threats and basic techniques for addressing them.  (E-LEARNING TUTORIAL) READ ABSTRACT |

Collaboration Services: Decision Criteria and 10 Questions to Ask Your Potential Collaboration Vendors by LogMeIn, Inc. April 19, 2013 - (Free Research) This expert E-Guide from SearchUnifiedCommunications.com details the ten questions you should ask any potential collaboration vendor and offers a five-step process that will help you pick out the best products to create your collaboration architecture.  (EGUIDE) READ ABSTRACT |

UC and Collaboration: Benefits and Market Drivers by Sprint January 30, 2013 - (Free Research) This expert E-Guide from SearchUnifiedCommunications.com explores the benefits collaboration can bring your enterprise and provides an in-depth look at the drivers forcing organizations to find a newer, better UCC solution for their employees to leverage.  (EGUIDE) READ ABSTRACT |

Collaboration: RFP Technology Decisions Guide by SearchUnifiedCommunications.com May 11, 2012 - (Free Research) Part two of SearchUnifiedCommunications.com's three-part guide on collaboration products offers expert insight into gathering pertinent information into the technical information necessary to move forward in the process.  (EGUIDE) READ ABSTRACT |

Expert approach to combining VDI and unified communications by Cisco Systems, Inc. January 13, 2012 - (Free Research) This expert e-guide form SearchUnifiedCommunications.com explains how to best approach unified communications in a virtual desktop infrastructure.  (EGUIDE) READ ABSTRACT |

SIP Management: Top benefits and potential challenges by Metaswitch Networks September 27, 2011 - (Free Research) This expert E-Guide discusses the benefits of SIP trunking and highlights best practices to address the potential challenges.  (EGUIDE) READ ABSTRACT |

Marketing strategies to improve customer understanding by OpenText June 19, 2012 - (Free Research) In our customer-centric market, the voice of the consumer is having a major effect on day-to-day business decisions. This expert e-guide reveals tips and advice to help readers utilize marketing strategies to best improve the customer experience and understanding.  (EGUIDE) READ ABSTRACT |

How to Get the Cisco Tech Support You Need, Online by Cisco Systems, Inc. January 20, 2011 - (Free Research) IT and telecom staff in small businesses (up to 250 employees) meet up at what Google Analytics reports is one of the most popular support sites of its size—the Cisco Small Business Support Community. Whenever you need technical support, or want to learn more about your technology, connect with the community and get support. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Expert Tips for a New Era of Application Integration by TIBCO Software Inc. March 25, 2013 - (Free Research) The complexity of today's communications calls for new application integration strategies. In part one of this in-depth resource, Benoit Lheureux, a research vice president at Gartner, explains how master the five integration competencies will put you at a competitive advantage.  (EGUIDE) READ ABSTRACT |

Network Evolution E-Zine: Wireless LANs and Multimedia: Matching wired network performance and quality by SearchNetworking.com May 30, 2012 - (Free Research) The June edition of SearchNetworking.com’s Network Evolution E-Zine outlines the three basic steps enterprises should follow when preparing for video. Uncover how to integrate these steps into your network plans and learn how to say goodbye to your troubles with video.  (EZINE)

Fixed-Mobile Convergence 101 by Orange Business Services August 03, 2009 - (Free Research) Tune in to this podcast now to learn why fixed-mobile convergence is a white hot topic today. Hear from an industry expert as he discusses benefits, key recommendations and why you should implement now.  (PODCAST) READ ABSTRACT |

UC and the Evolution of Enterprise Telephony by AVST (E-mail this company) April 18, 2013 - (Free Research) This expert E-Guide will help readers understand key information about the evolution of enterprise technology, how to prepare the enterprise for mobile telephony, and the value of combing IP telephony (IPT) with unified communications (UC).  (EGUIDE) READ ABSTRACT |

How to Get Rid of Stage Fright Before Your Next Presentation by Citrix Online Go To Meeting April 01, 2013 - (Free Research) This brief by Matt Abrahams, communication and presentation expert, explores how you can shake your stage fright to present with confidence.  (WHITE PAPER) READ ABSTRACT |

Collaboration: Decision Time: Product Benefits and Tradeoffs by SearchUnifiedCommunications.com May 11, 2012 - (Free Research) This is the third piece in SearchUnifiedCommunications.com's three-part guide on collaboration products. This expert asset takes a deep dive into the requirements that should seal the deal in terms of final considerations when purchasing a collaboration solution.  (EGUIDE) READ ABSTRACT |

Collaboration: Assessing the Business/Technology Issue by SearchUnifiedCommunications.com May 11, 2012 - (Free Research) In the first of SearchUnifiedCommunications.com’s three-part guide on selecting collaboration products, this document takes a look at the business and technology issues associated with them and provides expert guidance on the benefits you can reap by taking advantage of the various types of collaboration solutions.  (EGUIDE) READ ABSTRACT |

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