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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc..
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Hybrid IT Service Management by FrontRange Solutions Inc.

June 28, 2013 - (Free Research)
This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more. 
(VIDEO) READ ABSTRACT |

Three Tips for Measuring Voice in the Sea of Big Data by Calabrio, Inc.

April 03, 2014 - (Free Research)
This resource explores why the contact center has remained a highly untapped source of customer insight, explains how recent advances are giving organizations the power to analyze voice interactions, and counts down three essential success factors that you should consider. 
(WHITE PAPER) READ ABSTRACT |

Dancing with Elephants - Making Your Business Processes Agile by Fujitsu America, Inc.

January 03, 2011 - (Free Research)
Think Agile BPM is not for you because you don't have simple processes that follow the same path every time? Think again. This webcast illustrates how Agile BPM allows you to get results by striking the right balance between structure and flexibility in processes how Fujitsu's Agile BPM solution can help you to achieve that goal. 
(WEBCAST) READ ABSTRACT |

BPM e-guide: Is cloud right for you? by SearchSOA.com

May 12, 2014 - (Free Research)
Learn about the business conditions that help determine cloud computing decision-making. 
(EBOOK) READ ABSTRACT |

How SAP Users hold the key to Business Process Improvement by Winshuttle, LLC

February 10, 2011 - (Free Research)
This paper highlights the key role that SAP users play in enabling their organizations to improve processes, and discusses how their expertise is lost in some of the traditional approaches companies use to try to improve processes. Learn an alternative “user-centric” approach that will enable companies to measurably improve their processes. 
(WHITE PAPER) READ ABSTRACT |

Fujitsu Interstage Business Process Manager - Creating AGILE BPM by Fujitsu America, Inc.

January 03, 2011 - (Free Research)
Fujitsu Interstage Business Process Manager (Interstage BPM) is a leading solution for Agile BPM - the next generation of BPM. Agile BPM is designed to flexibly address the requirements of all types of processes used to conduct a business: structured, unstructured, and hybrid process types, giving support to all forms of work. 
(WHITE PAPER) READ ABSTRACT |

Interstage Business Process Manager v11 Architecture Whitepaper by Fujitsu America, Inc.

January 03, 2011 - (Free Research)
Interstage BPM's superior architecture lets business users and IT professionals collaborate on defining and refining business processes. It empowers knowledge workers to stretch processes to fit to the business needs and it provides developers with the ability to easily create and deploy high performance process-based applications. 
(WHITE PAPER) READ ABSTRACT |

How to Get Lean with Automated Process Discovery - Live demonstration and case study presentation by Fujitsu America, Inc.

March 23, 2010 - (Free Research)
The biggest challenge to improving the efficiency of your business processes often lies in knowing how these processes really work in your organization. This webcast will teach you how to visualize and analyze your business processes from historical data, expose process waste and apply lean initiatives to achieve significant value. 
(WEBCAST) READ ABSTRACT |

20 Steps To Delivering The Perfect Order by Sterling Commerce, An IBM Company

March 02, 2009 - (Free Research)
How can business process and applications professionals lead the charge in optimizing the processes and systems to deliver the perfect order? How does a business process and applications professional know the key steps to supporting a perfect order? Forrester has developed a best practices checklist of 20 steps required to support a perfect order. 
(ANALYST REPORT) READ ABSTRACT |

BPM for Dummies by IBM

February 29, 2012 - (Free Research)
Sound business process management (BPM) enables businesses to revamp theirs ways of doing things to make better, faster, and more financially-sound decisions. Access this resource for a concise yet comprehensive exploration of BPM in the familiar style of the "For Dummies" series. 
(EBOOK) READ ABSTRACT |

Complete Process Automation to be More Productive by OpenText

November 30, 2013 - (Free Research)
This white paper highlights a complete process automation and case management system that enables organizations to become more agile, more productive, and more competitive. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Automating SAP® Order-to-Cash by Winshuttle, LLC

December 2008 - (Free Research)
This white paper describes how SAP® Business Suite customers can use Winshuttle software to automate the Order-to-Cash business process through the user-enabled loading of Excel data. 
(WHITE PAPER) READ ABSTRACT |

Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and Analyzing Key Performance Drivers (KPD metrics) by myDIALS Inc.

November 2009 - (Free Research)
This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes. 
(WHITE PAPER) READ ABSTRACT |

Solutions for Automating Invoice Processing by SEEBURGER

October 2008 - (Free Research)
This paper focuses on the automation of accounts payable processes - a task that used to be largely paper-based and cumbersome. 
(WHITE PAPER) READ ABSTRACT |

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research)
This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business. 
(WHITE PAPER) READ ABSTRACT |

What role does BPM play and how can it help you improve your business operations? by OpenText

December 2013 - (Free Research)
Your business processes are fundamentally linked to operations and overall performance. Achieving efficient, flexible, and agile processes involves collaboration between business and IT -- which is where many businesses fall short. Fortunately, business process management (BPM) can address all of these issues. 
(WHITE PAPER) READ ABSTRACT |

Simplify the User Experience: Enable Business Users to Automate the Integration of Microsoft Office Business Applications with the SAP Business Suite by Winshuttle, LLC

December 2008 - (Free Research)
This white paper describes how Winshuttle data management applications enable finance, accounts payable/receivable, purchasing, human resources and production planning teams to easily automate the incorporation of Excel data into an SAP solution. 
(WHITE PAPER) READ ABSTRACT |

BPO Edge Finance and Accounting Edition 2013 by HP

May 2013 - (Free Research)
In this resource, learn how finance and accounting innovations can spur strategic initiatives, the importance of standardizing processes, how big data can lead to big opportunities, and much more. 
(EBOOK)

Service Orientation and Its Role in Your Connected Systems Strategy: Building Distributed Applications by Microsoft Corporation India Pvt Ltd

October 2008 - (Free Research)
This white paper presents the Microsoft Corporation vision for service orientation and service-oriented architecture in enterprise computing. 
(WHITE PAPER) READ ABSTRACT |

10 Ways Excel Drives More Value From Your SAP® Investment... While Making Your SAP Life Easier by Winshuttle, LLC

August 2010 - (Free Research)
This white paper highlights 10 ways Winshuttle's tools and applications utilize Microsoft Office applications and allow you to optimize your SAP investment. The benefits outlined in this white paper are realized by the reduction of SAP operational costs, delivering across the board efficiencies and accelerating top and bottom line improvements. 
(WHITE PAPER) READ ABSTRACT |

Get More Out of Your SAP Workflow Application by SearchSAP

February 2013 - (Free Research)
Let this E-Book be your guide to expanding business possibilities with SAP Workflow add-ons. Discover how add-ons can help your business process management, what add-ons exist for SAP mobile, seven questions to ask when evaluating add-ons, and more. 
(EBOOK) READ ABSTRACT |

Increasing SharePoint Adoption: Unleash Content Access Across the Enterprise by AvePoint, Inc.

February 2011 - (Free Research)
This paper examines how organizations are turning to Microsoft SharePoint to connect their knowledge workers, business processes, and enterprise-wide content. New features in SharePoint Server 2010 are aimed at improving the platform’s scalability and usability, inherently driving the SharePoint deployment to evolve and grow as business dictates. 
(WHITE PAPER) READ ABSTRACT |

Next Generation BPM Thinking by OpenText

April 2014 - (Free Research)
Today, it is evident that Business Process Management (BPM) has lost focus on delivering successful business outcomes. In this white paper, discover what the entire industry needs to do in order to re-focus on business outcomes and, ultimately, generate more money or protect existing money. 
(WHITE PAPER) READ ABSTRACT |

Smart Process Applications Evaluation, Q2 2013 by OpenText

April 2013 - (Free Research)
This Forrester Wave report aims to help CIOs find the right smart process app vendor partners for improving this full spectrum of human-based processes. Read today to explore Forrester's key takeaways after conducting a 15-criteria evaluation of twelve software vendors. 
(WHITE PAPER) READ ABSTRACT |

Evolution Vs. Revolution: Driving B2B Efficiencies Forward with People, Processes and Technology Tools by SEEBURGER

October 2008 - (Free Research)
B2B integration technology, offers powerful and complementary tools and services for seamless business integration and meeting the challenges of global collaboration. 
(WHITE PAPER) READ ABSTRACT |

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