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Three Tips for Measuring Voice in the Sea of Big Data by Calabrio, Inc.

April 03, 2014 - (Free Research)
This resource explores why the contact center has remained a highly untapped source of customer insight, explains how recent advances are giving organizations the power to analyze voice interactions, and counts down three essential success factors that you should consider. 
(WHITE PAPER) READ ABSTRACT |

Intel IT's Data Center Strategy for Business Transformation by Dell, Inc. and Intel®

September 10, 2012 - (Free Research)
This resource offers advice on aligning your data center investments with business need. It details today's best practices for effective data center management strategies. 
(WHITE PAPER) READ ABSTRACT |

Virtualize Enterprise Applications with Less Peril, More Payoff by SearchServerVirtualization

January 15, 2014 - (Free Research)
Before you virtualize the applications that keep your business running, learn how to avoid performance and availability issues. 
(EGUIDE) READ ABSTRACT |

Session Initiated Protocol (SIP): A Five-Function Control Protocol by F5 Networks

August 2007 - (Free Research)
The intent of this paper is to offer the reader a basic understanding of the Session Initiated Protocol. SIP is the conduit that will bring together the enterprise and telecommunications to provide IP-based communications. 
(WHITE PAPER) READ ABSTRACT |

Cisco 2800 Series by Cisco Systems, Inc.

The Cisco 2800 Series features the ability to deliver multiple high-quality simultaneous services at wire speed up to multiple T1/E1/xDSL connections. 
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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
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Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge

August 2009 - (Free Research)
In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so. 
(WHITE PAPER) READ ABSTRACT |

Cisco Catalyst 2950 Series Switches with Enhanced Image SW by Cisco Systems, Inc.

The Cisco Catalyst 2950 Series switches offer enhanced data security through a wide range of security features. 
(HARDWARE PRODUCT)

Connected Businesses Win by Cisco Systems, Inc.

August 2009 - (Free Research)
For small and medium-sized businesses (SMBs), networks can do more than simply connect machines. They also deliver voice (telephone) and video, and connect functions such as sales and bookkeeping to make business more efficient, collaborative, and profitable. Read this paper learn about core network components and benefits. 
(WHITE PAPER) READ ABSTRACT |

z Cisco Catalyst 2950 Series Switches with Standard Image SW by Cisco Systems, Inc.

The Cisco Catalyst 2950 Series switches offer enhanced data security through a wide range of security features. 
(HARDWARE PRODUCT)

Research report: CEOs discuss HR's role in driving growth by Oracle Corporation

November 2013 - (Free Research)
In this report, find out whether the HR function is forging a close and robust relationship with the CEO, and about the nature of these working relationships. Read on to discover findings from a global survey of over 200 company executives and a series of in-depth interviews with senior execs and experts. 
(WHITE PAPER) READ ABSTRACT |

zCisco 1800 Series Integrated Services Routers: Cisco 1841 Router (Modular) by Cisco Systems, Inc.

The Cisco 1841 router offers embedded hardware-based encryption enabled by an optional Cisco IOS Software security image. 
(HARDWARE PRODUCT)

Beyond Big Data – The New Information Economy by ComputerWeekly.com

April 2013 - (Free Research)
How information is managed is more important than 'big data', say analysts Clive Longbottom and Rob Bamforth. 
(ANALYST REPORT) READ ABSTRACT |

Smartphones: A Savvy Strategy for Government Employees by BlackBerry

January 2011 - (Free Research)
There is no reason why government agencies shouldn’t take advantage of all that smartphones have to offer. Employed efficiently, smartphones can address several organizational imperatives, including cost savings, greater mobility, increased telework options and sensitivity to environmental concerns. Continue reading to learn more. 
(WHITE PAPER) READ ABSTRACT |

Boosting Contact Center Capabilities with UC and SIP by IBM

December 2010 - (Free Research)
Unified Communications and the contact center were once perceived as different, but these two business functions and technologies are linked. Today's IT and contact center architects can leverage UC applications capabilities and integrate Session Initiation Protocol (SIP) and SIP trunking to create more proactive and reactive customer service. 
(EBOOK) READ ABSTRACT |

IP Version 6 Address Types by Global Knowledge

December 2012 - (Free Research)
There are a number of different types of addresses in IPv6. This white paper examines addressing classifications in detail and outline their functions within the context of the protocol. 
(WHITE PAPER) READ ABSTRACT |

Life-Critical Networks For 21st Century Health Care by Brocade

March 2010 - (Free Research)
Network convergence has turned hospitals into dense networks of sophisticated, computerized medical gear. Take the network away and you’d be left with a lot of dumb devices that cannot perform the lifesaving functions for which they were designed. 
(EBOOK) READ ABSTRACT |

The Future of Unified Communication: What’s in Store? by SearchSecurity.com

May 2012 - (Free Research)
This expert E-Guide from SearchUnifiedCommunications.com takes a look at the coming decade and what you can expect from the world of communications and collaboration by the year 2020. 
(EGUIDE) READ ABSTRACT |

Integrating and monitoring business-to-business (B2B) value chains by ComputerWeekly.com

September 2012 - (Free Research)
Analysts Clive Longbottom and Rob Bamforth offer advice on putting in place an effective, integrated, overall B2B solution. 
(ANALYST REPORT) READ ABSTRACT |

Building a Small Office Network: Getting Started by Cisco Systems, Inc.

October 2008 - (Free Research)
Building a small office network means starting with a foundation of switches and routers. The following guide will help you understand the difference between switches and routers and develop a clear vision for what your network foundation needs. 
(WHITE PAPER) READ ABSTRACT |

The Wildlife Experience sees the benefits of migrating to Office 365 from a limited, free service by Microsoft

September 2011 - (Free Research)
The need for more email space and the ability to send larger files prompted Wildlife Experience, an educational nonprofit outside Denver, to abandon their free service. Find out how Wildlife Experience chose Microsoft Office 365 and gained increased staff productivity, enhanced account provisioning and reduced operating expenses in this case study. 
(VIDEO)

The Changing Face of Exchange E-Mail Management by Azaleos Corporation

September 2008 - (Free Research)
This paper outlines the 15 key areas to evaluate as part of any Exchange monitoring and management solution and provides an overall rating for efficiency, aptitude and achievement that each of the various Exchange Server management models offers. 
(WHITE PAPER) READ ABSTRACT |

Introduction to Evolved Packet Core by Alcatel-Lucent

June 2009 - (Free Research)
This white paper provides a brief introduction to Evolved Packet Core - a new mobile core for LTE. Key concepts and functional elements are outlined, as well as key changes in LTE requirements imposed on the Evolved Packet Core, and the deployment challenges one can expect to encounter. 
(WHITE PAPER) READ ABSTRACT |

Best Practices in Creating a Strategic Finance Function by SAP America, Inc.

January 2009 - (Free Research)
the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices. 
(WHITE PAPER) READ ABSTRACT |

Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)

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