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Converged Video Network Security by Alcatel-Lucent

August 2008 - (Free Research)
Internet Protocol Television (IPTV) has created new opportunities for traditional voice and data carriers, the technology also comes with a high level of risk due to attacks by fraudsters and hackers. Read this paper and learn how to protect yourself. 
(WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

Comparing MPLS and Internet Links for Delivering VoIP Services by Avaya Inc.

September 2005 - (Free Research)
This paper documents a real-world field study that concludes the availability and call quality of VoIP over Multi-protocol Label Switching (MPLS) is comparable to that of VoIP over the public Internet. 
(WHITE PAPER) READ ABSTRACT |

Business Case for VoIP Readiness Assessment by Fluke Networks

August 2009 - (Free Research)
This white paper explains why it is essential to perform a readiness assessment both for initial VoIP deployment and also for expansion projects to avoid unplanned additional costs and deployment delays. 
(WHITE PAPER) READ ABSTRACT |

Economic & Productivity Impact of IT Security on Healthcare - Video by Imprivata

May 2013 - (Free Research)
View this webcast to explore the results of a recent Ponemon Institute study that indicate a clear need for healthcare institutions to invest in modern communications technology to ensure efficient patient care, as well as compliance with the Health Insurance Portability and Accountability Act (HIPAA) regulations. 
(WEBCAST) READ ABSTRACT |

Avaya Unified Communications Can Reduce Cell Phone Expenses by Avaya Inc.

July 2008 - (Free Research)
By converging real-time, near-real-time, and non-real-time business communication applications, Avaya Intelligent Communications can dramatically reduce cell phone expenses, taking Unified Communications to the next level. 
(WHITE PAPER) READ ABSTRACT |

How Should an Enterprise Move towards Unified Communications? by Avaya Inc.

June 2008 - (Free Research)
Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down. 
(WHITE PAPER) READ ABSTRACT |

Extend the Value of IBM Lotus Applications with Avaya Unified Communications by Avaya Inc.

April 2007 - (Free Research)
Avaya and IBM have leveraged their considerable individual technologies, platforms, and roadmaps to create a combined vision to make real-time and non-real-time collaboration a reality for enterprises. This paper gives details. 
(WHITE PAPER) READ ABSTRACT |

Communications Tools for the Effective Worker by Avaya Inc.

June 2008 - (Free Research)
Presented in this document are the essentials you need to understand how innovations in Unified Communications (UC) are key to success and competitive advantage to both employees and customers. 
(WHITE PAPER) READ ABSTRACT |

Unified Communication for Dummies by Avaya Inc.

November 2008 - (Free Research)
Find here the real-world examples of how unified communications is being used now to solve critical business challenges and the tips you can use to meet your business needs in the modern, mobile work environment. 
(BOOK) READ ABSTRACT |

A Framework for Deploying UC: Using a Repeatable Process for Optimizing Your Technology by Avaya Inc.

November 2008 - (Free Research)
This white paper describes a four step framework for moving unified communications from an ad hoc, deployment scenario, which has resulted in many of the companies interviewed having a siloed implementation. 
(WHITE PAPER) READ ABSTRACT |

Why Data Center Convergence is in Your Future by Dell, Inc. and Intel®

June 2014 - (Free Research)
Read this exclusive whitepaper to learn how you can take advantage of data center convergence and realize instant benefits to your datacenter today. 
(WHITE PAPER) READ ABSTRACT |

Technology, innovation and change: the IT department's view by ComputerWeekly.com

November 2013 - (Free Research)
This exclusive report, based on a survey of UK IT professionals, assesses how CIOs and IT departments are adapting to the challenges of innovation. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Making the Back Office Pay: Measuring and Increasing Productivity while Reducing Costs by Aspect

August 2010 - (Free Research)
Understanding how to manage many different types of back-office tasks in the most consistent and efficient manner is a perplexing challenge. This paper will describe how automated workforce optimization is the solution. Continue reading to learn how to improve the customer experience while decreasing required staffing through predictive modeling. 
(WHITE PAPER) READ ABSTRACT |

How to Accurately Detect and Correct Packet Loss by Silver Peak

December 2010 - (Free Research)
This paper explains how packet loss can be properly measured throughout an enterprise, and what can be done to mitigate its effects in real-time. 
(WHITE PAPER) READ ABSTRACT |

4 Key Steps to Automate IT Security Compliance: A Unified Approach for IT, Audit and Operation Teams by Qualys, Inc.

March 2009 - (Free Research)
This paper discusses the challenges faced by organizations of all sizes - across all industries - and presents a security as a service (SaaS) approach to simplify and automate the convergence of security and compliance to define policies, ongoing assessments, mitigate risks and eliminate threats, and monitor compliance. 
(WHITE PAPER) READ ABSTRACT |

Accenture Technology Vision 2012 by ComputerWeekly.com

January 2012 - (Free Research)
Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012. 
(IT BRIEFING) READ ABSTRACT |

AmeriMerchant Video by Avaya

September 2011 - (Free Research)
This brief video details how one large company easily directs a large volume of phone calls on a daily basis using Avaya's unified communications system. 
(VIDEOCAST) READ ABSTRACT |

The Importance of End-User Experience to Video Collaboration Success by SearchSecurity.com

October 2012 - (Free Research)
This E-Guide from SearchUnifiedCommunications.com explores how to calculate the value of video collaboration and why measuring end-user experience is so vital. 
(EGUIDE) READ ABSTRACT |

New UC Threats Leaving Your UC Platform Vulnerable by SearchSecurity.com

May 2012 - (Free Research)
This expert E-Guide from SearchUnifiedCommunications.com explores three emerging security threats that can leave your UC platform extremely vulnerability to security issues. 
(EGUIDE) READ ABSTRACT |

Eight Essential Steps: Moving the Contact Center Beyond Operational Efficiency to Business Effectiveness by Aspect

August 2010 - (Free Research)
This paper explains how to move the contact center beyond operational efficiency to business effectiveness and provides best practices employed by businesses that already operate their contact centers as profit centers and touching on the technology that makes it possible. Read on to learn how to transform your contact center into a profit center. 
(WHITE PAPER) READ ABSTRACT |

Plantronics UC Toolkit Adoption FAQ by Plantronics

February 2011 - (Free Research)
The Plantronics UC Toolkit, Adoption FAQ addresses the top questions IT organizations raise to help achieve maximum employee adoption of UC audio devices.  Included are responses to vital questions such as “How can I accelerate ongoing and increased adoption rates? How do I measure adoption success? What can I do to show success to management?” 
(WHITE PAPER) READ ABSTRACT |

Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.

March 2006 - (Free Research)
As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments. 
(WHITE PAPER) READ ABSTRACT |

Emerging Best Practices for Carrier IP Transformation by Alcatel-Lucent

July 1967 - (Free Research)
This whitepaper identifies emerging best practices for planning, implementation, migration and operations based on hands-on experience with IP Transformation initiatives across the globe. 
(WHITE PAPER) READ ABSTRACT |

Mass Personalization: How relevance engines are revolutionizing mass communications by xMatters, Inc.

September 2010 - (Free Research)
Mass personalization eliminates the need to send the same message en masse at the same time. By reducing communication “noise,” mass personalization enables recipients to focus on what’s relevant to them at the moment that it matters. Read this paper to find out more. 
(WHITE PAPER) READ ABSTRACT |

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