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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
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Converged Video Network Security by Alcatel-Lucent

August 2008 - (Free Research)
Internet Protocol Television (IPTV) has created new opportunities for traditional voice and data carriers, the technology also comes with a high level of risk due to attacks by fraudsters and hackers. Read this paper and learn how to protect yourself. 
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Prepare Your Enterprise for the Mobile Revolution: Boost the Bottom Line with Mobile UC by Avaya

September 2011 - (Free Research)
This white paper will highlight the changes in the mobile workplace; outline the benefits of unified communications and Fixed-Mobile Convergence for mobile workers; identify the key market trends and business challenges IT managers must pay attention to and offer best practices for choosing a solution that will deliver clear ROI. 
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Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc.

April 2006 - (Free Research)
This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years. 
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Fixed-Mobile Convergence 101 by Orange Business Services

August 2009 - (Free Research)
Tune in to this podcast now to learn why fixed-mobile convergence is a white hot topic today. Hear from an industry expert as he discusses benefits, key recommendations and why you should implement now. 
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Avaya Fabric Connect Makes Multicast Simple (Really) by Avaya

May 2013 - (Free Research)
This podcast introduces an interesting solution to address the concern of legitimate use cases that haven't made multicast routing any less cumbersome to implement. Find out how you can deploy multicast routing a lot simpler using this innovative technology. 
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Heading for convergence by Dell, Inc. and Intel®

September 2012 - (Free Research)
Access this exclusive source to learn how your business can increase efficiency in you data center using converged infrastructures. 
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Avaya Video Collaboration Solution for IP Office by Avaya

June 2013 - (Free Research)
In the age of the globally-dispersed business, IT and organizational leaders are searching for ways to improve collaboration. This data sheet introduces a video collaboration solution that can make meetings more productive, efficient, and meaningful for organizations of all sizes. 
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How a New Breed of Small Businesses Is Using Communications to Thrive in the New Economy by Avaya

September 2011 - (Free Research)
Discover one unified communication solution that can help you find the time to accomplish everything you need to do: innovate, grow, gain competitive advantage, and make your customers happier. 
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Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.

March 2006 - (Free Research)
As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments. 
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Making the Most of BYOD Opportunities by Dell and VMware

April 2013 - (Free Research)
Access this informative white paper to unveil the true value behind bring-your-own-device (BYOD) programs, and properly enable device diversity and enforce appropriate safeguards to keep personal and business items separate for optimum business productivity. 
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Get Certified - Avaya Communication Manager by Global Knowledge

May 2013 - (Free Research)
The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products. 
(WHITE PAPER) READ ABSTRACT |

CallPilot Manager - Server Settings Link by Global Knowledge

April 2013 - (Free Research)
One of the most underused links within Avaya CallPilot Manager is the Server Settings. link. With this link you can complete a number of tasks - read this whitepaper to learn what! 
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Hosted VoIP Reduces Costs and Improves Efficiencies for Small Business by 8x8, Inc.

August 2009 - (Free Research)
Read this brief yet informative paper to learn how hosted VoIP can benefit your small business. 
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Getting Mobile Collaboration Right by Avaya

June 2013 - (Free Research)
This valuable guide offers information and advice to help you prepare and build an intelligent mobile collaboration strategy. 
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How Effective Communications Delivers Real Results for Your Small Business by Avaya

September 2011 - (Free Research)
Read this whitepaper for four key ways any growing business can benefit from today’s new IP-based communications solutions. 
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Revolutionizing Patient Care Through Communications by Avaya

September 2011 - (Free Research)
Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care. 
(WHITE PAPER) READ ABSTRACT |

IP Telephony from A-Z -- The Complete IP Telephony eBook by ShoreTel

December 2007 - (Free Research)
Check out this comprehensive eBook to discover the ins and outs of IP telephony system selection, deployment, and management. 
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Getting the Foundation Right: Unified Communications by ShoreTel

May 2009 - (Free Research)
Check out this white paper to learn how to achieve UC and other next-generation benefits by building a strong foundation that encompasses a full palette of unified communications capabilities. 
(WHITE PAPER) READ ABSTRACT |

How to Migrate from Microsoft Exchange 2000/2003 to Exchange Server by Sun Microsystems, Inc. and Microsoft

September 2007 - (Free Research)
Making the move from Microsoft Exchange 2000/2003 Server to Microsoft Exchange Server 2007 is a relatively straight process. <p/> This guide documents the process for a typical migration to Microsoft Exchange Server 2007 along with a few critical considerations before the deployment takes place. 
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Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc.

December 2004 - (Free Research)
Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment. 
(WHITE PAPER) READ ABSTRACT |

Dictate at the point of care with smartphones and tablets by Nuance

December 2012 - (Free Research)
This brief resource introduces a mobile dictation tool designed with today's busy clinicians in mind. Inside, discover how this tool enables clinicians to use leading mobile devices to reduce documentation time, increase report accuracy, and more. 
(WHITE PAPER) READ ABSTRACT |

Enabling Next-Generation Mobile Broadband Services by LSI Corporation

November 2008 - (Free Research)
This white paper explains the broadband services that mobile carriers are beginning to add to their product lineup fall into six different categories. 
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Voice Architectures and Deployment Models by Global Knowledge

December 2008 - (Free Research)
Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components. 
(WHITE PAPER) READ ABSTRACT |

Benefits of Unified Messaging in Exchange Server 2007 by Global Knowledge

December 2008 - (Free Research)
Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices. 
(WHITE PAPER) READ ABSTRACT |

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