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Cisco ASA 5500 Series by Cisco Systems, Inc..
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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

Converged Video Network Security by Alcatel-Lucent

August 2008 - (Free Research)
Internet Protocol Television (IPTV) has created new opportunities for traditional voice and data carriers, the technology also comes with a high level of risk due to attacks by fraudsters and hackers. Read this paper and learn how to protect yourself. 
(WHITE PAPER) READ ABSTRACT |

Plantronics Voice Partner Solutions Guide (Microsoft) July 2013 by Plantronics

April 2014 - (Free Research)
Effective communication is critical to a successful organization. This exclusive paper takes a look at a series of wireless voice solutions that can keep your workforce connected and productive while fostering collaboration and driving innovation. 
(WHITE PAPER) READ ABSTRACT |

Dictate at the point of care with smartphones and tablets by Nuance

December 2012 - (Free Research)
This brief resource introduces a mobile dictation tool designed with today's busy clinicians in mind. Inside, discover how this tool enables clinicians to use leading mobile devices to reduce documentation time, increase report accuracy, and more. 
(WHITE PAPER) READ ABSTRACT |

Roadmap to UC Projects that Reap Rewards by SearchUnifiedCommunications.com E-Books

November 2009 - (Free Research)
This e-book provides a roadmap for building a unified communications business case and offers practical strategies for implementing short-term projects with long-term payback, establishing metrics for ROI evaluation, and setting the stage for adoption of richer collaboration capabilities in the future. 
(EBOOK) READ ABSTRACT |

FINRA: Compliance Guide Social Networks, Web 2.0 and Unified Communications by FaceTime Communications

September 2010 - (Free Research)
This whitepaper sets out some of the key rules, guidelines and associated risks for FINRA member firms and suggests ways that organisations can use technology to protect themselves and their RRs. In addition, it looks at some of the other issues that enterprises may encounter when enabling the new internet. 
(WHITE PAPER) READ ABSTRACT |

Transforming Customer Experience: The Convergence of Social, Mobile and Business Process Management by Oracle Corporation

January 2013 - (Free Research)
The convergence of a trio of technologies and business practices – social computing, mobile computing and business process management (BPM) – is opening up interesting avenues for business. 
(WHITE PAPER) READ ABSTRACT |

BEYOND CLOUD...THE AGE OF THE CUSTOMER How the convergence of key tech trends is changing business forever by IBM

September 2013 - (Free Research)
Explore how you can move your business beyond the cloud and into the way of future IT. 
(EGUIDE) READ ABSTRACT |

Opportunities and Challenges with the Convergence of Data Center Networks by Juniper Networks, Inc.

March 2011 - (Free Research)
Juniper, which continues to be actively involved in both the DCB and FCoE standards setting efforts, has released its first generation of convergence products, and is fully committed to continuing the development of standards and products that will eventually make a fully converged data center network a reality. 
(WHITE PAPER) READ ABSTRACT |

Beyond VoIP: Enterprise Perspectives on Migrating to Multi-modal Communications and Wireless Mobility by Avaya Inc.

July 2008 - (Free Research)
As per this report the industry providers are already delivering the new piece parts for such convergence, although new standards are still evolving to enable maximum interoperability across converged telecommunication infrastructures. 
(WHITE PAPER) READ ABSTRACT |

Microsoft Convergence 2012 by ComputerWeekly.com

May 2012 - (Free Research)
Nucleus Research assesses Microsoft’s plans to extend and develop the Microsoft Dynamics CRM platform. 
(ANALYST REPORT) READ ABSTRACT |

Infrastructures for Innovation by Qwest Communications

May 2010 - (Free Research)
A difficult economy is impacting IT investments, but advanced communications infrastructures bring opportunities for innovation and cost savings. Read this paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Managed VoIP: More Cost Effective Than You Think by Orange Business Services

July 2009 - (Free Research)
Currently over 600 Orange Business Services customers use their VPNs to transport voice and data. Some use a do-it-yourself model; others use a fully managed model. If you're looking for value, the fully managed approach is the less costly and higher quality alternative. Read this paper to find more details about pros and cons of each choice. 
(WHITE PAPER) READ ABSTRACT |

CIO Thought Leadership: The Sum of all brands by ComputerWeekly.com

March 2014 - (Free Research)
This article by Ade McCormack looks at the impact customer-centricity has on organisations. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Turning Customer Data into Analytical Marketing Fuel: How to Use Analytically Driven Customer Insight for Extraordinary Competitive Advantage by SAS

November 2010 - (Free Research)
Businesses that fail to strategically leverage analytically driven customer insight will gradually become obsolete over time. This paper takes a closer look at why – and explains what you can do to evolve your marketing organization’s ability to turn data into customer insight, and insight into competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Customer Value Enhancement: Linking Strategy & Operations for Better Loyalty and Margins by SAP America, Inc.

September 2010 - (Free Research)
CVE is a predictive, adaptive approach to linking front and back office functions through the prism of advanced business intelligence and analytics. Read this paper to learn how to link strategy and operations with CVE for better customer loyalty and margins. 
(WHITE PAPER) READ ABSTRACT |

Achieving Profitable Growth through Exceptional Customer Experience by CA Technologies.

November 2008 - (Free Research)
In this whitepaper, Datamonitor focuses on nine key steps that can - and should - be taken by CSPs to improve standards by delivering outstanding service and achieving various objectives. 
(WHITE PAPER) READ ABSTRACT |

Convergence as a Continuum to Driving Superior Customer Outcomes by Dell, Inc. and Intel®

August 2012 - (Free Research)
Read this exclusive white paper to gain access to a converged infrastructure solution strategy for your company 
(WHITE PAPER) READ ABSTRACT |

Red Hat Enterprise Linux 6 Scalability by DLT Solutions.

March 2011 - (Free Research)
Scalability is one of the areas of focus in Red Hat Enterprise Linux 6. The importance of scalability is driven by the convergence of several factors, which have combined to create a strong customer demand for a high performance, production ready Linux infrastructure. Read this paper to learn more about scalability and Red Hat Enterprise Linux 6. 
(WHITE PAPER) READ ABSTRACT |

Convergence with Vblock Systems: A Value Measurement by VCE (E-mail this company)

September 2013 - (Free Research)
IDC conducted in-depth interviews and found that Vblock System implementations sped deployments, simplified operations, improved business-support agility, saved money, and freed staff to launch new applications, extend services, and improve user/customer satisfaction. 
(WHITE PAPER) READ ABSTRACT |

Two Sides of the Same Coin: The Convergence of Security and Compliance by Imperva.

October 2008 - (Free Research)
Security and compliance issue will continue to dominate IT initiations as long as valuable on customer, employees, patients and business financials is exchanged and stored. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation

September 2009 - (Free Research)
When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained. 
(CASE STUDY) READ ABSTRACT |

Is Your Network Ready for VoIP? by BlueCoat

December 2008 - (Free Research)
This paper summarizes in question and answer format the many critical factors pertaining to VoIP's viability, regardless of which vendor's IP-PBX system is deployed across the distributed enterprise. 
(WHITE PAPER) READ ABSTRACT |

SearchBusinessAnalytics.com eGuide: Improving customer loyalty with analytics by IBM

September 2011 - (Free Research)
In this expert e-guide, learn best practices for using in-database predictive analytics to increase customer satisfaction and retention. 
(EGUIDE) READ ABSTRACT |

IBM Service Management and MRO Software Maximo-synergies, Convergence and Roadmap by IBM

February 2009 - (Free Research)
The integration of MRO Software and Tivoli is a blending of the strengths of the two technologies to deliver a one-of-a-kind integration platform for asset management and service management. 
(WHITE PAPER) READ ABSTRACT |

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