Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

Converged Video Network Security by Alcatel-Lucent August 2008 - (Free Research) Internet Protocol Television (IPTV) has created new opportunities for traditional voice and data carriers, the technology also comes with a high level of risk due to attacks by fraudsters and hackers. Read this paper and learn how to protect yourself.  (WHITE PAPER) READ ABSTRACT |

Heading for convergence by Dell, Inc. and Intel® September 2012 - (Free Research) Access this exclusive source to learn how your business can increase efficiency in you data center using converged infrastructures.  (WHITE PAPER) READ ABSTRACT |

A Holistic View of SIP Trunking Solutions by Siemens Enterprise Communications December 2010 - (Free Research) Get a holistic view of the potential costs and savings associated with SIP trunk consolidation.  Uncover actual costs and savings models, a review of key technical considerations, primary design considerations, and a discussion of a holistic architecture that can take you from SIP trunking to UC easily and economically.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

SMB Communications Study: Uncovering the hidden cost of communications barriers and latency by Siemens Enterprise Communications December 2010 - (Free Research) The follwing white paper outlines the findings of a study sponsored by Siemens Enterprise Communications and prepared by SIS International Research. It discusses and quantifies the hidden cost of communications barriers and latency that small and medium sized business.  (WHITE PAPER) READ ABSTRACT |

Increasing Competitiveness and Reducing Costs in Today's Economy by Microsoft Corporation India Pvt Ltd November 2009 - (Free Research) This paper outlines the Microsoft Business Productivity Online Suite, illustrates its relevance to small and midsized business customers, and provides the resources to help you evaluate how your business might benefit from the service.  (WHITE PAPER) READ ABSTRACT |

The Proven Financial Benefits of SIP Trunk Consolidation by Siemens Enterprise Communications January 2011 - (Free Research) Siemens Enterprise Communications continues to lead the evolution of real-time unified communications by delivering innovative and customer-centric solutions with measurable financial benefits, and has proven both the technology and the savings for customers.  (WHITE PAPER) READ ABSTRACT |

Benefits of Unified Messaging in Exchange Server 2007 by Global Knowledge December 2008 - (Free Research) Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.  (WHITE PAPER) READ ABSTRACT |

The Proven Financial Benefits of SIP Trunk Consolidation by Siemens Enterprise Communications September 2010 - (Free Research) In this paper, we’ll introduce the mechanisms of cost savings with SIP trunk consolidation, using Siemens Enterprise Communications’ OpenScape Exchange overlay solution.  (WHITE PAPER) READ ABSTRACT |

Cisco Unified Communications Manager Express by Global Knowledge May 2013 - (Free Research) Unified Communications has gained status as a widely adopted way of communicating. This technology brings an incredible feature set to even smaller business entities. For small-to-medium sized companies, the Cisco Communications Manager Express, or CUCME, can enable business-class telephony with lower operational costs.  (WHITE PAPER) READ ABSTRACT |

Siemens Enterprise Communications Results from Enterprise Connect 2013 “RFP: UC Without Buying a New PBX” by Siemens Enterprise Communications June 2013 - (Free Research) This whitepaper will share the results from Enterprise Connect 2013 "RFP: UC Without Buying a New PBX". Inside, you'll find out who proved themselves as a top performer in their UC suite offerings across architecture, functionality, and price categories, and discover how they can help your business.  (WHITE PAPER) READ ABSTRACT |

Winning the Customer Service Battle... In the Cloud by Siemens Enterprise Communications April 2013 - (Free Research) Poor customer service is a costly business practice. The time to differentiate your customer service strategy is now – and the cloud can help. View now to learn about cloud contact centers and how they can benefit your business.  (WHITE PAPER) READ ABSTRACT |

Converged Solutions for Healthcare Communication Infrastructures by Belden September 2011 - (Free Research) Today’s hospitals are increasingly using new applications to lower operational costs while boosting patient safety, care and service levels. So how can healthcare leaders ensure optimal performance of medical applications? Inside, learn about converged network strategies for simplified management of multiple medical systems.  (WHITE PAPER) READ ABSTRACT |

Using Voice over IP (VoIP) in Mobile Networks by Global Knowledge June 2011 - (Free Research) While the technology that supports VoIP has been present since the mid-1990s, the ability to quickly alternate between VoIP and circuit-switched networks has come into prominence in the last few years. Access this white paper for a full history and overview of the current mobile communications landscape.  (WHITE PAPER) READ ABSTRACT |

Gartner Report: Dell's Data Center Strategy: From Chassis to Fabric-Based System by Dell, Inc. and Intel® June 2012 - (Free Research) This resource details a fabric-based infrastructure solution that optimizes data center efficiency and agility. Uncover the impacts and recommendations when considering a converged infrastructure strategy for your IT environment.  (WHITE PAPER) READ ABSTRACT |

Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge August 2009 - (Free Research) In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.  (WHITE PAPER) READ ABSTRACT |

Cisco Unified Communication Manager - Digit Manipulation by Global Knowledge May 2013 - (Free Research) Review why we would need to modify either the calling-party or called-party number, or both, to accommodate the various dial-plans that a phone call might encounter. We will also reviewed the tools available to us, as well as the various locations the modifications can be performed.  (WHITE PAPER) READ ABSTRACT |

Cisco Unified Communications Manager by Global Knowledge May 2013 - (Free Research) Unified Communications has gained status as a widely adopted way of communicating. This technology brings an incredible feature set to even smaller business entities. For most companies, the Cisco Communications Manager Express, or CUCM, can enable comprehensive voice communications with a wealth of advanced features.  (WHITE PAPER) READ ABSTRACT |

Understanding Avaya IP Office Short Codes by Global Knowledge May 2013 - (Free Research) This white paper provides a road map to understanding the programming and use of short codes in an Avaya IP Office system. It is based primarily on the codes used with the IPO 8.1 U-Law system with the Essential, Preferred, or Advanced Edition system licenses.  (WHITE PAPER) READ ABSTRACT |

Be Seamless Unleash the Potential of Your Virtual Teams by Siemens Enterprise Communications June 2013 - (Free Research) You need to empower workers to seamlessly engage in the conversations and relationships that your business depend on with technology, processes, and network optimization. Read on to learn how to enable the "anytime worker" to thrive.  (WHITE PAPER) READ ABSTRACT |

Common SharePoint integration issues with Exchange and Outlook by Dell, Inc. and Intel® May 2012 - (Free Research) Discover how you can avoid common pitfalls and successfully integrate SharePoint with Exchange to simplify business communication and collaboration at your company.  (PODCAST) READ ABSTRACT |

Cisco Training: June – December 2010 by Global Knowledge July 2010 - (Free Research) In this training guide you’ll learn: Routing and Switching, Unified Communications and Contact Center, Security, Data Center and Storage, Unified Wireless, Optical Networking, Service Providers and so much more.  (TRAINING GUIDE) READ ABSTRACT |

Voice Architectures and Deployment Models by Global Knowledge December 2008 - (Free Research) Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.  (WHITE PAPER) READ ABSTRACT |

Exchange Server 2007: What to Expect by Global Knowledge January 2006 - (Free Research) Microsoft Exchange Server 2007 has been designed to meet the tough challenges for a corporate communication solution and provides a rich feature set that users can access through a variety of different interfaces and devices.  (WHITE PAPER) READ ABSTRACT |

Amplify Teams: Amplify collective effort. Dramatically improve performance by Siemens Enterprise Communications October 2012 - (Free Research) Uncover the key pillars and technologies available today that can help dramatically improve team performance within your dispersed enterprise.  (WHITE PAPER) READ ABSTRACT |

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