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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
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Converged Video Network Security by Alcatel-Lucent

August 2008 - (Free Research)
Internet Protocol Television (IPTV) has created new opportunities for traditional voice and data carriers, the technology also comes with a high level of risk due to attacks by fraudsters and hackers. Read this paper and learn how to protect yourself. 
(WHITE PAPER) READ ABSTRACT |

Roadmap to UC Projects that Reap Rewards by SearchUnifiedCommunications.com E-Books

November 2009 - (Free Research)
This e-book provides a roadmap for building a unified communications business case and offers practical strategies for implementing short-term projects with long-term payback, establishing metrics for ROI evaluation, and setting the stage for adoption of richer collaboration capabilities in the future. 
(EBOOK) READ ABSTRACT |

Information Governance Online Symposium -- Next Generation Digital Convergence for All by SearchCompliance.com

November 2011 - (Free Research)
Health care organizations are not alone in their efforts to convert physical records to electronic files. In this two part course, hear little-known insight from John Weathington, recognized author and compliance and risk management expert. 
(VIRTUAL SEMINAR) READ ABSTRACT |

Canadian Airport Reaps the Benefits of Truly Unified Communications by Hewlett-Packard Company

June 2007 - (Free Research)
In this case study learn how Halifax International Airport Authority, one of Canada's largest airports, developed and integrated a unified communications solution that created flexibility and efficiency for how their terminal space is utili... 
(WHITE PAPER) READ ABSTRACT |

Endpoint Security, Endpoint Management: The Cost-Cutter's Case for Convergence by Lumension

March 2009 - (Free Research)
This analyst report is for any organization that relies on end-user computing platforms (personal computers, workstations, laptops, notebooks) - and their associated applications, data, and network connectivity - to carry out strategic business objectives. It describes how the companies with top results keep these endpoints "clean and ready." 
(ANALYST REPORT)

The Case for Infrastructure Convergence by HP & Intel®

October 2011 - (Free Research)
Read this IDC Analyst Connection to see the questions that were posed by HP to Cindy Borovick Program Vice President for IDC's Enterprise Communications and Datacenter Networks program, on behalf of HP's enterprise customers. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation

September 2009 - (Free Research)
When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained. 
(CASE STUDY) READ ABSTRACT |

Saving Time and Money with Savvy Use of Flash in Automated Storage Tiering by EMC Corporation

May 2012 - (Free Research)
This IDC white paper explores storage technologies that leverage the performance power of flash with storage optimization to provide improved storage and data management efficiency, increased application performance, reduced storage infrastructure costs and more. 
(WHITE PAPER) READ ABSTRACT |

The Business Case for Enterprise VoIP by Intel Corporation

January 2008 - (Free Research)
This white paper reviews a recent study which integrated voice over Internet protocol (VoIP) into the production enterprise environment, giving employees av opportunity to experience the benefits that VoIP and unified messaging bring to the workplace. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Providing Top-Notch Customer Service With the Latest Communications Technologies by Cisco Systems, Inc.

July 2013 - (Free Research)
This informative case study examines how a full-service financial institution utilized a collaboration platform to meet a broad set of requirements, including high availability and scalability, intelligent call routing and integration with email and existing solutions. 
(WHITE PAPER) READ ABSTRACT |

IDC Buyer Case Study: Customer-Centric, User-Friendly Videoconferencing by Vidyo, Inc.

July 2012 - (Free Research)
This IDC Buyer Case Study explores which videoconferencing solution Mydin, Malaysia's largest retailer enterprise, put in place to help connect and communicate, reduce costs, and achieve an optimal ROI. 
(WHITE PAPER) READ ABSTRACT |

First Command case study: Secure financial future with converged IT by Dell, Inc.

April 2013 - (Free Research)
Network infrastructure is essential in bringing out the most your business has to offer. Fortunately, this brief guide highlights the key benefits of improved IT infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Reducing IT TCO with Effective Endpoint Security Management by Lumension

August 2009 - (Free Research)
This audiocast includes the findings from Aberdeen Group's latest report "Endpoint Security, Endpoint Management: The Cost Cutter's Case for Convergence", information about which endpoint security management technologies are used by "Best-in-Class" organizations, and recommendations to improve your security and ultimately reduce IT TCO. 
(PODCAST) READ ABSTRACT |

Case Study: Voorhees College by NEC Corporation

August 2009 - (Free Research)
Voorhees College was paying a high price and receiving minimal value before it replaced its traditional telephone system and Centrex system with UNIVERGE Sphericall IP solution from NEC Sphere Communications, Inc. Download this case study to see how Voorhees College partnered with NEC. 
(CASE STUDY) READ ABSTRACT |

Case Study: Curve by NEC Corporation

August 2009 - (Free Research)
Curve, a theater which opened in November 2008 in the UK, needed a highly flexible communications solution that could support both its current communications and customer interaction requirements. Download this case study to see how Curve partnered with NEC to deploy Unified Communications. 
(CASE STUDY) READ ABSTRACT |

Case Study: TORO National Support Network by NEC Corporation

August 2009 - (Free Research)
Read this case study to learn how NEC solutions helped TORO improve contact-center service quality scores, improve staff productivity, improve business operations and enhance system flexibility. 
(CASE STUDY) READ ABSTRACT |

Case Study: Eldorado Hotel Casino & Silver Legacy Resort Casino by NEC Corporation

August 2009 - (Free Research)
Read this case study to learn how Eldorado Hotel Casino & Silver Legacy Resort Casino enhanced guest experience, discovered new revenue streams, streamlined employee workflow, and lowered total cost of ownership by implementing UNIVERGE communications framework and servers. 
(CASE STUDY) READ ABSTRACT |

HKMP Case Study: BlackBerry Solution is on the Money for Accounting Firm by BlackBerry

September 2011 - (Free Research)
Access this case study to learn how an accounting firm used BlackBerry® smartphones to meet their needs for almost immediate communications, collaboration, document access and security. 
(CASE STUDY) READ ABSTRACT |

Goodman's LLP Case Study: Law Firm Plans for Contingencies with Indispensible BlackBerry Smartphones by BlackBerry

September 2011 - (Free Research)
Access this case study to learn how a company deployed WIC Messenger to automatically push an up-to-date list of PINs to each BlackBerry smartphone so users could easily contact each other in the event of a power outage or email service disruption. 
(CASE STUDY) READ ABSTRACT |

Business Process Management, Service-Oriented Architecture, and Web 2.0: Business Transformation or Train Wreck? (Spanish version) by Oracle Corporation

August 2008 - (Free Research)
Read this white paper for a discussion of the benefits and risks associated with the solution provided by the convergence of business process management, service-oriented architecture, and Web 2.0. 
(WHITE PAPER) READ ABSTRACT |

Business Process Management, Service-Oriented Architecture, and Web 2.0: Business Transformation or Train Wreck? by Oracle Corporation

August 2008 - (Free Research)
Read this white paper for a discussion of the benefits and risks associated with the solution provided by the convergence of business process management, service-oriented architecture, and Web 2.0. 
(WHITE PAPER) READ ABSTRACT |

Accenture Technology Vision 2013 by ComputerWeekly.com

February 2013 - (Free Research)
Accenture's technology vision assesses the impact of digital technology on the enterprise in 2013 and offers action points for CIOs and business leaders. 
(IT BRIEFING) READ ABSTRACT |

Case Study: Leader in Language and Development Reduces Costs with Communications Solution Upgrade by HP and Microsoft

February 2011 - (Free Research)
Lionbridge is a leading provider of translation, testing, and development solutions. The company has more than 4,500 employees across 26 countries.  Read this white paper to learn how Lionbridge aggressively moved away from its previous telephony systems, increased global communications, and reduced costs. 
(CASE STUDY) READ ABSTRACT |

Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc.

April 2006 - (Free Research)
This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years. 
(WHITE PAPER) READ ABSTRACT |

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