Voice/data convergence Case Studies White Papers, Voice/data convergence Case Studies Software, Voice/data convergence Case Studies Research, Hardware and Services

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.

(SOFTWARE PRODUCT)

Roadmap to UC Projects that Reap Rewards by SearchUnifiedCommunications.com E-Books

November 09, 2009 - (Free Research)

This e-book provides a roadmap for building a unified communications business case and offers practical strategies for implementing short-term projects with long-term payback, establishing metrics for ROI evaluation, and setting the stage for adoption of richer collaboration capabilities in the future.

(EBOOK)

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Does tiered pricing require more visibility into mobile data usage? by Mu Dynamics

April 20, 2011 - (Free Research)

This e-guide discusses the top factors driving the trend for tiered pricing. Uncover what key carriers are considering for the future and what it means for end users.

(EGUIDE)

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Heading for convergence by Dell, Inc. and Intel®

September 06, 2012 - (Free Research)

Access this exclusive source to learn how your business can increase efficiency in you data center using converged infrastructures.

(WHITE PAPER)

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Gartner Report: Dell's Data Center Strategy: From Chassis to Fabric-Based System by Dell, Inc. and Intel®

June 30, 2012 - (Free Research)

This resource details a fabric-based infrastructure solution that optimizes data center efficiency and agility. Uncover the impacts and recommendations when considering a converged infrastructure strategy for your IT environment.

(WHITE PAPER)

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SM Marketing case study by SAS Institute Inc.

March 27, 2013 - (Free Research)

This case study details how one organization, by implementing the right high-performance analytics and data visualization platform, was able to gain deep insight into customer data – allowing them to boost merchandizing, improve store operations, promote customer loyalty, and more.

(CASE STUDY)

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IDC Buyer Case Study: Customer-Centric, User-Friendly Videoconferencing by Vidyo, Inc.

July 31, 2012 - (Free Research)

This IDC Buyer Case Study explores which videoconferencing solution Mydin, Malaysia's largest retailer enterprise, put in place to help connect and communicate, reduce costs, and achieve an optimal ROI.

(WHITE PAPER)

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Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation

September 01, 2009 - (Free Research)

When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.

(CASE STUDY)

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Converged Video Network Security by Alcatel-Lucent

August 2008 - (Free Research)

Internet Protocol Television (IPTV) has created new opportunities for traditional voice and data carriers, the technology also comes with a high level of risk due to attacks by fraudsters and hackers. Read this paper and learn how to protect yourself.

(WHITE PAPER)

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Canadian Airport Reaps the Benefits of Truly Unified Communications by Hewlett-Packard Company

June 2007 - (Free Research)

In this case study learn how Halifax International Airport Authority, one of Canada's largest airports, developed and integrated a unified communications solution that created flexibility and efficiency for how their terminal space is utili...

(WHITE PAPER)

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Case Study: Voorhees College by NEC Corporation

August 2009 - (Free Research)

Voorhees College was paying a high price and receiving minimal value before it replaced its traditional telephone system and Centrex system with UNIVERGE Sphericall IP solution from NEC Sphere Communications, Inc. Download this case study to see how Voorhees College partnered with NEC.

(CASE STUDY)

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Case Study: Curve by NEC Corporation

August 2009 - (Free Research)

Curve, a theater which opened in November 2008 in the UK, needed a highly flexible communications solution that could support both its current communications and customer interaction requirements. Download this case study to see how Curve partnered with NEC to deploy Unified Communications.

(CASE STUDY)

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Case Study: TORO National Support Network by NEC Corporation

August 2009 - (Free Research)

Read this case study to learn how NEC solutions helped TORO improve contact-center service quality scores, improve staff productivity, improve business operations and enhance system flexibility.

(CASE STUDY)

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Case Study: Eldorado Hotel Casino & Silver Legacy Resort Casino by NEC Corporation

August 2009 - (Free Research)

Read this case study to learn how Eldorado Hotel Casino & Silver Legacy Resort Casino enhanced guest experience, discovered new revenue streams, streamlined employee workflow, and lowered total cost of ownership by implementing UNIVERGE communications framework and servers.

(CASE STUDY)

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Case Study: Leader in Language and Development Reduces Costs with Communications Solution Upgrade by HP and Microsoft

February 2011 - (Free Research)

Lionbridge is a leading provider of translation, testing, and development solutions. The company has more than 4,500 employees across 26 countries. Read this white paper to learn how Lionbridge aggressively moved away from its previous telephony systems, increased global communications, and reduced costs.

(CASE STUDY)

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Get Certified - Avaya Communication Manager by Global Knowledge

May 2013 - (Free Research)

The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products.

(WHITE PAPER)

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CallPilot Manager - Server Settings Link by Global Knowledge

April 2013 - (Free Research)

One of the most underused links within Avaya CallPilot Manager is the Server Settings. link. With this link you can complete a number of tasks - read this whitepaper to learn what!

(WHITE PAPER)

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Getting Started with Cisco Unified Communications Technologies by Global Knowledge

April 2013 - (Free Research)

The shift from traditional telephony to Unified Communications (or VoIP) requires an understanding of "old world" technologies – and how they relate to "new world" technologies – to ensure success. View now to learn more!

(WHITE PAPER)

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Case Studies: Meet Sesco and Dominion by LogMeIn, Inc.

April 2013 - (Free Research)

Uncover the solution two organizations put in place that helped them achieve ridiculously simple screen-sharing capabilities which fostered collaboration, increased productivity, and had a near-instant effect on their bottom line.

(CASE STUDY)

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Cisco Telepresence Zones by Global Knowledge

April 2013 - (Free Research)

The concept of zones in Cisco TelePresence products is confusing to many people; but this white paper should clear up some of the confusion.

(WHITE PAPER)

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Password Change Service - Avaya CallPilot by Global Knowledge

March 2013 - (Free Research)

Administrators spend a lot of their time simply resetting passwords for users who have gotten locked out of their mailboxes because they forgot their password. This white paper shows an administrator how to set up and utilize Password Reset Service, introduced with CallPilot Release 5.

(WHITE PAPER)

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FINRA: Compliance Guide Social Networks, Web 2.0 and Unified Communications by FaceTime Communications

September 2010 - (Free Research)

This whitepaper sets out some of the key rules, guidelines and associated risks for FINRA member firms and suggests ways that organisations can use technology to protect themselves and their RRs. In addition, it looks at some of the other issues that enterprises may encounter when enabling the new internet.

(WHITE PAPER)

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E-guide: Integrating video conferencing with UC: What you need to consider by Thawte Inc.

May 2011 - (Free Research)

This SearchUnifiedCommunications.com e-guide discusses why video conferencing integration is a logical addition to your UC system and offers best practices for implementation.

(EGUIDE)

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E-guide: Taking full advantage of the benefits of mobile unified communications: Best practices by Thawte Inc.

May 2011 - (Free Research)

In this SearchUnifiedCommunications.com e-guide, learn the applications, technologies and benefits associated with mobile unified communications (UC) and uncover how you can start taking advantage of them today.

(EGUIDE)

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Converged Solutions for Healthcare Communication Infrastructures by Belden

September 2011 - (Free Research)

Today’s hospitals are increasingly using new applications to lower operational costs while boosting patient safety, care and service levels. So how can healthcare leaders ensure optimal performance of medical applications? Inside, learn about converged network strategies for simplified management of multiple medical systems.

(WHITE PAPER)

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