Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..

Dell Fluid File System Protecting Data on Network - Attached Storage Systems by Dell, Inc. October 31, 2012 - (Free Research) This white paper discusses data protection in the context of the Dell Fluid File System, which is a core component of Dell Compellent, EquaLogic, and PowerVault NAS solutions.  (WHITE PAPER) READ ABSTRACT |

PGP Whole Disk Encryption - Proactively secure confidential data on disks and removable media by PGP Corporation February 03, 2010 - (Free Research) PGP Whole Disk Encryption provides enterprises with comprehensive, nonstop disk encryption for Microsoft Windows and Apple Mac OS X, enabling quick, cost-effective protection for data on desktops, laptops, and removable media. The encrypted data is continuously safeguarded from unauthorized access, providing strong security.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript - Maximizing Enterprise Backup and Dedupe Performance for Greater ROI by FalconStor Software January 26, 2010 - (Free Research) Let’s take a look at disk and how it is fundamentally changing data protection. This presentation transcript explains how to leverage the advantages of disk for best possible backup performance and maximum ROI.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

SQL Server in the Cloud by SAVVIS August 03, 2011 - (Free Research) This SearchSQLServer.com E-Guide explores several options for moving data on SQL Azure migration and synchronization.  (EGUIDE) READ ABSTRACT |

Next-gen telecom testing tools evolve for NGN services, IMS networks by Mu Dynamics April 18, 2011 - (Free Research) This e-guide discusses the convergence of voice, video and data on IP Multimedia Subsystem (IMS) networks and how it is driving the need for testing tools that are up to speed. Find out what key players are doing to keep pace and how integrated platforms may eliminate the need for multiple telecom testing tools and simplify the process.  (EGUIDE) READ ABSTRACT |

Converged Video Network Security by Alcatel-Lucent August 2008 - (Free Research) Internet Protocol Television (IPTV) has created new opportunities for traditional voice and data carriers, the technology also comes with a high level of risk due to attacks by fraudsters and hackers. Read this paper and learn how to protect yourself.  (WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

Datasheet: FalconStor File-interface Deduplication System (FDS) by FalconStor Software April 2010 - (Free Research) FalconStor® File-interface Deduplication System (FDS) is the industry’s first high availability NAS deduplication solution offering high performance, Symantec NetBackup OpenStorage (OST) integration, enterprise-level functionality, disk-to-disk (D2D) data protection, integrated replication, and global block-level data deduplication.  (DATA SHEET) READ ABSTRACT |

Asigra Cloud backup Newsletter featuring Gartner Research for MSPs by Asigra August 2011 - (Free Research) The introduction of smart phones has blurred the line between the professional and personal uses of IT. To stay in control of your organization's corporate data footprint – from desktops to laptops to mobile devices – organizations need to find a long term sustainable data protection strategy.  (NEWSLETTER) READ ABSTRACT |

Using Deduplication: 5 Steps to Backup Efficiencies by Datalink June 2011 - (Free Research) Deduplication technologies are providing many benefits for organizations seeking to optimize their backup environments. Access this exclusive resource to discover five key factors in selecting and deploying a deduplication selection.  (WHITE PAPER) READ ABSTRACT |

All-in-One-Guide Backup, Chapter 8: Security by SearchStorage.com and NetApp September 2006 - (Free Research) News of a lost tape or hacked data center storage can easily lead to lost customers, regulatory scrutiny and a rash of litigation that can damage a company for years.  (WHITE PAPER) READ ABSTRACT |

The Essential Guide to SharePoint Replication by AvePoint, Inc. August 2011 - (Free Research) This guide examines SharePoint replication as a potential solution to challenges organizations face when using SharePoint as a communication tool for geographically-disparate work sites.  (ESSENTIAL GUIDE) READ ABSTRACT |

Applications and best practices to keep your mobile devices secure by Good Technology March 2012 - (Free Research) Uncover best practices for keeping your mobile devices and applications secure.  (EGUIDE) READ ABSTRACT |

Technical Comparison of On-line Vs. Line-interactive UPS Designs by APC by Schneider Electric January 2004 - (Free Research) This paper describes the advantages and disadvantages of each topology and addresses some common misconceptions about real-world application requirements.  (WHITE PAPER) READ ABSTRACT |

Oracle to Teradata Migration Case Studies: Realizing value and improving capabilities by Teradata April 2011 - (Free Research) This paper profiles four of the more than 200 Oracle customers who have migrated to a Teradata solution. The companies profiled in this paper have achieved performance improvements, additional business benefits that justify the migration cost, and successful integration of the Teradata Database with the Oracle OLTP environment.  (CASE STUDY) READ ABSTRACT |

Are Public Sector organisations embracing collaboration to provide more Seamless Service for the 24/7 citizen? by Aspect May 2013 - (Free Research) Modern contact centers are faced with customer demands for consistent, 24/7 service and support - even the public sector. This in-depth survey report delves into the challenges that public sector contact centers face, highlights the key trends that will affect customer interaction, and investigates the success rates of cost-savings initiatives.  (WHITE PAPER) READ ABSTRACT |

A contact center manager's guide to integrating self-service by KANA (E-mail this company) August 2012 - (Free Research) Leveraging self-service technologies in your contact center can significantly reduce costs, but successful implementation is tricky. Gain expert advice on how to ensure your self-service contact center initiative is a success. Read on to learn self-service contact center best practices, how to obtain executive support, and more.  (EBOOK) READ ABSTRACT |

Overhauling a Legacy Contact Center: Starting Steps by Five9 May 2013 - (Free Research) Overhauling legacy contact center technology is often costly and time-consuming, but it doesn't have to be. This expert e-guide offers advice on deciding when it's time to upgrade your contact center, making the business case for an overhaul, and important change management considerations.  (EGUIDE) READ ABSTRACT |

5 Ways to Optimize Your Workforce by Aspect December 2012 - (Free Research) You need to provide a flexible, efficient and consistent customer experience, but with the myriad of communication channels available today, legacy service strategies are inadequate. Read on to learn how unified communications and workforce optimization can provide the visibility and control needed to deliver exceptional customer service.  (WHITE PAPER) READ ABSTRACT |

Case Study: Mandarin Oriental by SDL Web Content Management Solutions Division April 2011 - (Free Research) This Video from SDL takes a look at the ways in which up-scale hotel conglomerate, Mandarin Oriental, has implemented SDL web content management solutions to help expand their business around the world. Watch this video today to learn more.  (VIDEO) READ ABSTRACT |

Listen and Learn - Improving Operations by Utilizing Customer Feedback by Mindshare Technologies March 2008 - (Free Research) Organizations can obtain and analyze feedback from a department, region, branch, or most importantly, an individual employee.  (WHITE PAPER) READ ABSTRACT |

BuilderMT Increases Customer Satisfaction from 66% to 90% in Less than a Year with Parature by Parature, Inc. February 2008 - (Free Research) BuilderMT is the nation's leading provider of production management software for residential homebuilders, and has achieved wide notoriety and national awards for streamlining the workflow management process and improving the efficiency.  (CASE STUDY) READ ABSTRACT |

Service Please: Five Tips for Easy, Affordable Tech Support by Cisco Systems, Inc. January 2011 - (Free Research) A dark secret of investing in technology is the substantial cost of not doing the technical support well. You may increase productivity and profits simply by adopting a new strategy for network maintenance and troubleshooting. Read on to learn how three small businesses get technical support that brings them peace of mind at an affordable price.  (WHITE PAPER) READ ABSTRACT |

How to Get the Cisco Tech Support You Need, Online by Cisco Systems, Inc. January 2011 - (Free Research) IT and telecom staff in small businesses (up to 250 employees) meet up at what Google Analytics reports is one of the most popular support sites of its size—the Cisco Small Business Support Community. Whenever you need technical support, or want to learn more about your technology, connect with the community and get support. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

IT Connects Customers to Brands by Cisco Systems, Inc. August 2010 - (Free Research) Paul Gillin, author of three social media marketing books, reveals how CIOs are becoming the designated guardians of intellectual property. As the use of social media tools grows, Gillen recommends how a CIO can stay in front of the widespread access and create enhanced customer experiences.  (VIDEO)

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