TechExcel ServiceWise (formerly HelpDesk) - Complete HelpDesk solution by TechExcel, Inc.. TechExcel ServiceWise (formerly HelpDesk) is setting the new standard for high-end helpdesk management through a feature-rich platform. TechExcel HelpDesk enables you to more... >> Discover more offerings from TechExcel, Inc..
		Parature's Online Customer Service Software & Solutions by Parature Inc.. Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they more... >> Discover more offerings from Parature Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Case Study: Increase Productivity and Growth with Enhanced Digital Dictation Technology by PHILIPS Speech Processing May 2008 - (Free Research) When CHSH was looking for an appropriate dictation solution they opted for dictation machines and software from Philips -- a technology that was ideally suited to their particular circumstances and promised the maximum possible benefit. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Philips SpeechExec Enterprise digital dictation workflow system a “force multiplier” for Ohio law firm by PHILIPS Speech Processing May 2008 - (Free Research) Case Study: Ohio law firm implements Philips dictation system so office administrators can easily understand dictation without needing to rewind multiple times. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Dictation technology for law firms by PHILIPS Speech Processing May 2008 - (Free Research) Philips innovates and develops dictation products and solutions specially designed for frequent dictation in law firms. Their dictation systems are optimized for professional use and always feature the latest technology. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Addressing Common Contact Center and Enterprise Business Issues with Speech Analytics by Verint Systems (Witness Actionable Solutions) April 2008 - (Free Research) As a solution to contact center issues, this paper suggests Speech analytics, which gives organizations the ability tap into existing recorded customer interactions to gain actionable intelligence for improving business performance. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Cisco IPC Cost Savings Calculator by Cisco Systems, Inc February 2008 - (Free Research) This tool will estimste your current voice costs based on industry averages in a traditional PBX environment. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Top 10 Tips on Getting Started with Speech Analytics by Verint Systems (Witness Actionable Solutions) April 2008 - (Free Research) Adding speech analytics to your existing recording and quality monitoring platform can mine the captured interactions to provide you with greater insight into customer perceptions and agent behaviors — and the changes your business can make to enhance them. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Bloor Research: Understanding the Complexities of Data Migration by Infosolve Technologies Inc. March 2008 - (Free Research) This paper from Bloor Research is intended to highlight the major issues involved in data migration. Bloor hopes that an understanding of the complexities involved will help readers to understand why data migration needs to have its status elevated. At… (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Speech Analytics - Best Practices and Customer Case Studies by Verint Systems (Witness Actionable Solutions) April 2008 - (Free Research) This webcast explains speech analytics, a tool that gives organizations the ability tap into existing recorded customer interactions to gain actionable intelligence for improving business performance. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Analytics-driven Workforce Optimization: An Essential Approach to Enterprise Customer Service by Verint Systems (Witness Actionable Solutions) April 2007 - (Free Research) Learn more about analytics in the contact center and how analytics forms part of an advanced workforce optimization solution that can impact areas beyond the contact center, including branch-office interactions and back-office operations. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Verint Solutions in Action AAA Washington: A Case Study by Verint Systems (Witness Actionable Solutions) April 2008 - (Free Research) ULTRA and ULTRA analytics have equipped AAA Washington to more readily meet its compliance requirements and customer experience objectives. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Buyer's Guide to Log Management: Comparing On-Premise and On-Demand Solutions by Alert Logic March 2007 - (Free Research) This white paper examines and compares two solutions to log management - traditional on-premise log management managed in-house by the infrastructure team and a Software-as-a-Service (SaaS). (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Log Management meets SaaS: Marriage of Convenience or Match Made in Heaven? by Alert Logic June 2008 - (Free Research) Check out this videocast for a discussion about the effects of Software-as-a-Service (SaaS) based solutions on the information security market and learn how your company can benefit from SaaS log management tools. (VIDEOCAST) READ ABSTRACT | GO TO VIDEOCAST

Ensure Control & Availability of your systems with Security Event and Log Management by OpenService, Inc. May 2008 - (Free Research) Check out this white paper and find out how to make security event and log management more transparent and get tips for selecting these solutions. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

NI TestStand: Ready-To-Run Test Management Environment by National Instruments NI TestStand is a ready-to-run test management environment and framework designed to simplify the automation of your test and validation systems. NI TestStand is used to develop, manage and execute test sequences.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

EventTracker - Fact Sheet by Prism Microsystems Inc. June 2008 - (Free Research) EventTracker is both highly scalable and cost effective and includes a comprehensive automated compliance solution, EventTracker is quick to implement and despite its advanced functionality is both easy to use and maintain. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Top 10 Log Management: A Guide to Evaluating and Selecting a Log Management Solution by ArcSight, Inc. June 2008 - (Free Research) Compiled directly from the experiences of ArcSight customers, this list of evaluation best practices should assist organizations in making the right choice for their log management needs. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Total Log Management: Under the Hood by Intellitactics May 2008 - (Free Research) This expert podcast examines how an effective and affordable log management solution can help your company maintain successful security strategies and reach compliance objectives. (PODCAST) READ ABSTRACT | GO TO PODCAST

Taking Log Management To A New Level by Intellitactics May 2008 - (Free Research) This Q&A podcast discusses how you can expand the scope of your company's log management solution for a more comprehensive and holistic approach to dealing with security log data. (PODCAST) READ ABSTRACT | GO TO PODCAST

InfinityQS ProFicient by Infinity QS InfinityQS ProFicient suite of software offers extensive functionality, allowing you to chart and analyze data in a way that's most meaningful to you.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Using Log Management to Secure Your IT Infrastructure by SAVVIS June 2008 - (Free Research) Check out this webcast and learn about 5 effective tips for implementing successful log management strategies to protect data and achieve compliance. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

The ins and outs of security and log management by ArcSight, Inc. April 2008 - (Free Research) In this webcast, you'll learn the basics of log management as it pertains to information security. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Eliminating the Headaches of Log Management - Part 1 by SAVVIS June 2008 - (Free Research) Check out part 1 of this 2 part podcast to learn how log management tools can help your organization maintain control over its IT infrastructure to increase data protection and meet compliance regulations. (PODCAST) READ ABSTRACT | GO TO PODCAST

Extending the Power of Log Management Solutions by ArcSight, Inc. April 2008 - (Free Research) In this podcast, you'll learn how to get the full potential of your log management solution beyond security and compliance. (PODCAST) READ ABSTRACT | GO TO PODCAST

GoToMyPC Corporate by Citrix Online - GotoMyPC GoToMyPC Corporate uses advanced Web-based screen-sharing technology that works with your existing security, network and configuration and your existing Internet infrastructure  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

How to Win the Battle against Spyware with Next Generation Technology by Process Software March 2008 - (Free Research) Stopping spyware needs to be a strategic part of an organization’s overall security plan. This white paper reviews an anti-spyware solution with multiple layers of technology to prevent both known and emerging spyware threats. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

1 - 25 of 500 | Next Page   Business e-mail:  First name: (optional)  Last name: (optional)     x

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.