Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..

Using Voice over IP (VoIP) in Mobile Networks by Global Knowledge June 20, 2011 - (Free Research) While the technology that supports VoIP has been present since the mid-1990s, the ability to quickly alternate between VoIP and circuit-switched networks has come into prominence in the last few years. Access this white paper for a full history and overview of the current mobile communications landscape.  (WHITE PAPER) READ ABSTRACT |

Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge August 27, 2009 - (Free Research) In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.  (WHITE PAPER) READ ABSTRACT |

SMB Communications Study: Uncovering the hidden cost of communications barriers and latency by Siemens Enterprise Communications December 02, 2010 - (Free Research) The follwing white paper outlines the findings of a study sponsored by Siemens Enterprise Communications and prepared by SIS International Research. It discusses and quantifies the hidden cost of communications barriers and latency that small and medium sized business.  (WHITE PAPER) READ ABSTRACT |

Unifying Avaya Aura Messaging by Global Knowledge March 13, 2013 - (Free Research) Explore an advanced tool for streamlining message management by integrating voice and email access and storage. Discover how this platform integrates your voice messages directly into your Exchange environment on a single interface reducing IT and end user frustrations alike.  (WHITE PAPER) READ ABSTRACT |

Cisco Telepresence Zones by Global Knowledge April 01, 2013 - (Free Research) The concept of zones in Cisco TelePresence products is confusing to many people; but this white paper should clear up some of the confusion.  (WHITE PAPER) READ ABSTRACT |

Password Change Service - Avaya CallPilot by Global Knowledge March 20, 2013 - (Free Research) Administrators spend a lot of their time simply resetting passwords for users who have gotten locked out of their mailboxes because they forgot their password. This white paper shows an administrator how to set up and utilize Password Reset Service, introduced with CallPilot Release 5.  (WHITE PAPER) READ ABSTRACT |

IP Version 6 Address Types by Global Knowledge December 31, 2012 - (Free Research) There are a number of different types of addresses in IPv6. This white paper examines addressing classifications in detail and outline their functions within the context of the protocol.  (WHITE PAPER) READ ABSTRACT |

IT Roles Facing Extinction by Global Knowledge July 17, 2012 - (Free Research) This essential white paper details which IT roles are most in jeopardy as organizations continue to take advantage of key technologies such as the cloud and virtualization, and outsource less specialized tasks to decrease management overhead. Plus, examine how IT professionals can best position themselves and their companies for the future.  (WHITE PAPER) READ ABSTRACT |

Introduction to Negotiation: A Primer for "Getting to Yes" by Global Knowledge January 10, 2011 - (Free Research) This white paper focuses primarily on the negotiation process, different negotiation styles, and the various elements of communication that affect the outcome. When all is said and done, negotiation is the art and science of convincing the other party that your best outcome is good for them.  (WHITE PAPER) READ ABSTRACT |

The MPLS Network: A Future-Proof Engine for Voice-Data Convergence by MegaPath Inc. March 26, 2010 - (Free Research) Voice and data on a single wire is an exciting network development. MPLS technology, which enables voice and data to be transported together on wide area networks (WANs), has matured to provide a platform for almost unimaginable communications and cloud computing possibilities. Learn more about MPLS by reading this white paper.  (WHITE PAPER) READ ABSTRACT |

Role-Based Access Control in Avaya Aura by Global Knowledge March 15, 2013 - (Free Research) Take an in-depth look at how to improve role-based access control and review the process for creating and assigning new user-roles on this advanced communications systems management tool. Learn more about how it can help enhance collaboration in your enterprise today.  (WHITE PAPER) READ ABSTRACT |

IPO 8.1 Brings Significant Changes to the IP Office Communication Solution by Global Knowledge July 07, 1967 - (Free Research) Access this exclusive resource to learn how your enterprise can take advantage of server space for up to 1000 users on a single site.  (WHITE PAPER) READ ABSTRACT |

Is Your Network Ready for VoIP? by BlueCoat December 02, 2008 - (Free Research) This paper summarizes in question and answer format the many critical factors pertaining to VoIP's viability, regardless of which vendor's IP-PBX system is deployed across the distributed enterprise.  (WHITE PAPER) READ ABSTRACT |

Top Ten Considerations When Evaluating Unified Communications Solutions: Learn the top solution differentiators to look for before deciding. by Cisco Systems, Inc. May 26, 2011 - (Free Research) Businesses of all sizes are taking advantage of the rapid advancements in unified communications.   Now you can download a Cisco white paper to help make the best unified communications decisions. The paper breaks down ten areas you should consider when evaluating an upgrade of unified communications solutions.  (WHITE PAPER)

Achieving ‘Services Anywhere’ Agility in the Cloud by HP & Intel® October 31, 2012 - (Free Research) This white paper discusses a converged infrastructure strategy that combats today's top IT challenges. Learn more about how combining your server, storage and networking resources provides an optimal foundation for the cloud and the core efficiency benefits a converged infrastructure can offer your organization.  (WHITE PAPER) READ ABSTRACT |

Convergence as a Continuum to Driving Superior Customer Outcomes by Dell, Inc. and Intel® August 17, 2012 - (Free Research) Read this exclusive white paper to gain access to a converged infrastructure solution strategy for your company  (WHITE PAPER) READ ABSTRACT |

Virtualizing Your Cisco Unified Communications with Cisco UCS by Global Knowledge April 15, 2011 - (Free Research) This white paper highlights the advantages of virtualizing your Cisco Unified Communications using the Cisco Unified Computing System (UCS).  (WHITE PAPER) READ ABSTRACT |

Unified Communications Drive Protocol Convergence by Polycom, Inc. May 18, 2011 - (Free Research) Unified communications (UC) is morphing voice, video, instant messaging and presence systems into one, but this trend is also bringing on a technical challenge. In this white paper, learn how your organization can receive the benefits of UC while providing a full range of services to end users.  (WHITE PAPER) READ ABSTRACT |

Considering the Advantages of Voice for Your Forklift Fleet by Intermec February 11, 2013 - (Free Research) View this white paper to learn more about why using voice technology and multifunction forklift-mounted terminals and scanners doesn't have to be an either or decisions. It provides detailed advice from early adopters on how to improve the value of using voice and other input technologies on multifunction forklift terminals.  (WHITE PAPER) READ ABSTRACT |

Top Ten Considerations When Evaluating Unified Communications Solutions - Learn the top solution differentiators to look for before deciding by Cisco Systems, Inc. August 02, 2011 - (Free Research) This paper breaks down ten areas to consider when evaluating an upgrade of your unified communications solution.  (WEBCAST)

Best Practices for Planning, Deploying and Managing Enterprise VoIP by CA Technologies. April 2008 - (Free Research) The goal of this white paper is to help the reader gain a better understanding of the challenges presented by VoIP as well as what must be done from a planning and management perspective to successfully deploy VoIP.  (WHITE PAPER) READ ABSTRACT |

VoIP: How to Plan for the Bandwidth and Calculate the Cost Savings by Global Knowledge Network, Inc. October 2005 - (Free Research) The economic drivers for VoIP are catching the attention of CFOs, CIOs, and others involved in costs. Learn how to justify the costs of implementing VoIP and how to plan for its bandwidth.  (WHITE PAPER) READ ABSTRACT |

Story of Voice Transformation by AT&T Corp June 2011 - (Free Research) This white paper discusses how voice capabilities have transformed in the past few years and explores why SIP and unified communications (UC) play such a big role in the way business is conducted today.  (WHITE PAPER)

Top Ten Considerations When Evaluating Unified Communications Solutions by Cisco Systems, Inc. June 2011 - (Free Research) Businesses of all sizes are taking advantage of the rapid advancements in unified communications.   Now you can download a Cisco white paper to help make the best unified communications decisions. The paper breaks down ten areas you should consider when evaluating an upgrade of unified communications solutions.  (WHITE PAPER) READ ABSTRACT |

Unified Communications: Strategic Value, Benefits and the Role of System Integrators by Hewlett-Packard Company August 2008 - (Free Research) This white paper shows how current economic and technological trends increase the importance of efficient communication and collaboration processes for enterprises. Further, it demonstrates how unified communications (UC) can help companies to address these challenges.  (WHITE PAPER) READ ABSTRACT |

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.