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The Path to Enterprise Desktops: From Personal Computer to Personalized Computing by AMD and VMware, Inc..
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Québec City International Modernizes Airport to Draw More Travelers, With Collaboration From Cisco and HP by Hewlett-Packard Company

January 20, 2009 - (Free Research)
In January of 2009, Cisco and HP announced Québec City's Jean Lesage International Airport (Aéroport de Québec) has completed the modernization of its airport terminal using solutions from the two companies. This press release details the vital roles these companies played. 
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Scalability of 64-bit Terminal Server Platforms by visionapp

May 2008 - (Free Research)
This whitepaper first describes the test environment and the methodology used and then it provides detailed descriptions of the various scalability test results. 
(WHITE PAPER) READ ABSTRACT |

Children's Health Associates Reduces IT Costs and Complexities with Ericom's Server Based Computing Solution by Ericom Software

January 2007 - (Free Research)
See how Children's Health Associates, the largest private pediatric medical practice in the US, found a reliable and safe alternative to a standard Internet terminal system to achieve their IT goals. 
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Computer Weekly – 22 January 2013: Technology takes off at Heathrow Terminal 2 by ComputerWeekly.com

January 2013 - (Free Research)
In this week's Computer Weekly, we go behind the scenes at the building of Heathrow's high-tech Terminal 2 and hear from its CIO about the IT innovations. John Lewis saw 44% online sales growth over Christmas – we find out how the IT team delivered. And News International talks about moving its IT to Amazon's public cloud. Read the issue now. 
(EZINE) READ ABSTRACT |

Presentation Transcript: Why VDI? by Pano Logic, Inc

July 2010 - (Free Research)
In this transcript, Brian and Gabe discuss where VDI makes sense in today’s world. They examine how VDI is a form of server-based computing (much like Terminal Server), and explore where VDI makes sense over Terminal Server and vice-versa. 
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FIVE REASONS TO STAY CURRENT WITH TERMINAL EMULATION by Micro Focus

May 2012 - (Free Research)
<span style="font-family: 'Verdana','sans-serif'; color: black; font-size: 7.5pt;">Access this white paper to discover the top five reasons to stay current with terminal emulation. Discover how your organization can protect against downtime and make migrations much less expensive.</span> 
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What’s New in Windows Server 2008 R2: Active Directory, Group Policy and Terminal Services by Dell and Microsoft

June 2011 - (Free Research)
In this presentation transcript, IT author Jonathan Hassell walks you through some of the key changes made to R2 in three key areas: Active Directory, Group Policy and Terminal Services. 
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What’s New in Windows Server 2008 R2: Active Directory, Group Policy and Terminal Services by Dell and Microsoft

December 2009 - (Free Research)
In this presentation transcript, IT author Jonathan Hassell walks you through some of the key changes made to R2 in three key areas: Active Directory, Group Policy and Terminal Services. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

PowerTerm WebConnect - Free 30 Day Trial! by Ericom Software

June 2010 - (Free Research)
PowerTerm WebConnect enhances the flexibility and reliability of Microsoft Terminal Servers, Virtual Desktops and Blade PCs. More flexible, affordable and easier to deploy and extend throughout the organization,  Ericom's centrally administered solution installs and deploys in hours making it an ideal application for mobile workforces. 
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Efficient Installation and Operation of Terminal Server Farms by visionapp

May 2008 - (Free Research)
This whitepaper describes some of the potential issues that may be encountered with the installation and operation of terminal servers and explains straightforward ways to resolve them. 
(WHITE PAPER) READ ABSTRACT |

CWAT Data Loss Prevention - Whitepaper/Technical Review by Software Engineering of America, Inc.

September 2006 - (Free Research)
CWAT monitors all terminals including laptop computers and even missing terminals that are disconnected from networks. 
(WHITE PAPER) READ ABSTRACT |

Executing your strategy 3: Vision by ComputerWeekly.com

November 2013 - (Free Research)
This is the third of a six part guide explains the key steps of the Strategic Execution Framework, developed to help organisations stay focused on innovation, increase performance, manage change and scale the business. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Canadian Airport Reaps the Benefits of Truly Unified Communications by Hewlett-Packard Company

June 2007 - (Free Research)
In this case study learn how Halifax International Airport Authority, one of Canada's largest airports, developed and integrated a unified communications solution that created flexibility and efficiency for how their terminal space is utili... 
(WHITE PAPER) READ ABSTRACT |

Understanding Desktop Virtualization by Intel

September 2011 - (Free Research)
This white paper describes the variety of desktop virtualization models available, how each works, and the advantages and limitations of each model for key vectors such as security, manageability, and power consumption. Also identified are the major providers of software solutions and the end-point devices to deploy each model. 
(WHITE PAPER) READ ABSTRACT |

User Workspace Management and Desktop Virtualization by RES Software

September 2009 - (Free Research)
The User Workspace Management market is generating increasing attention from IT professionals and analysts. This White Paper provides a brief description of User Workspace Management and its critical importance to desktop virtualization deployments. 
(WHITE PAPER) READ ABSTRACT |

Red Hat Enterprise Virtualization for Desktops: Solution Guide by Red Hat and JBoss

May 2011 - (Free Research)
The virtualization on x86 platforms has been a true game changer for desktop delivery. IT pros can now centrally manage, maintain, and enforce policies on desktops in ways never before possible with traditional desktops. This white paper explores the exact ways that the virtual desktop model can benefit companies. 
(WHITE PAPER) READ ABSTRACT |

Intel's Vision for the Ongoing Shift to Cloud Computing by Dell, Inc. and Intel®

April 2011 - (Free Research)
Cloud computing promises large gains in efficiency and flexibility at a time when demands on data centers are growing exponentially. Intel’s vision for the future of this technology focuses on key principles to make the vision a reality. View this resource to learn more. 
(WHITE PAPER) READ ABSTRACT |

An Information Architecture Vision by ComputerWeekly.com

June 2013 - (Free Research)
The Open Group assesses the "big data" problem and offers an Enterprise Information Planning and Architecture Model to help organisations make the most of their information. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Deploying a Contact Center in the Cloud - A Guide to Best Practices by Genesys

July 2012 - (Free Research)
To effectively engage with customers across a newly-broadened spectrum of channels, savvy organizations are looking to cloud-based contact centers. In this white paper, discover 10 best practices for deploying and managing cloud-based contact centers that will help you keep costs down, customers happy, and processes efficient. 
(WHITE PAPER) READ ABSTRACT |

Automating Customer Contact Centers to Gain Agility and Analytic Insights by Genesys

June 2014 - (Free Research)
This informative white paper explores the components, advantages, and use cases for a virtual contact center. It also includes a checklist of 9 must-have virtual contact center features, so you know what to look for when evaluating a technology. 
(WHITE PAPER) READ ABSTRACT |

Five Simple Strategies to Make Your Contact Center a Success by Genesys

June 2014 - (Free Research)
View this informative white paper to learn how to cost-effectively increase the level of service in your contact center with the right technology. Discover five best practices to make your call center a success. 
(WHITE PAPER) READ ABSTRACT |

SIP contact centers: Key benefits and potential challenges by SearchSecurity.com

February 2012 - (Free Research)
Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com. 
(EGUIDE) READ ABSTRACT |

8 Traits of IT-Friendly Contact Center and Web Customer Service Software by eGain Communications Corp.

May 2010 - (Free Research)
In this white paper, we discuss eight IT-friendly software traits that minimize risk, maximize ROI, and encourage innovation. Although the focus of this paper is on contact center and web customer service software, the discussion is broad enough to be a valuable guide for any technology investment. 
(WHITE PAPER) READ ABSTRACT |

Eight Essential Steps: Moving the Contact Center Beyond Operational Efficiency to Business Effectiveness by Aspect

August 2010 - (Free Research)
This paper explains how to move the contact center beyond operational efficiency to business effectiveness and provides best practices employed by businesses that already operate their contact centers as profit centers and touching on the technology that makes it possible. Read on to learn how to transform your contact center into a profit center. 
(WHITE PAPER) READ ABSTRACT |

Integrated vs. Unified: Five Reasons Why Contact Centers Must Get Unified by Aspect

August 2010 - (Free Research)
This paper presents the main differences between integrated and unified contact centers, and gives five reasons why it is imperative for contact centers to adapt a unified solution. Read on to learn how adopting such a solution can increase productivity, decrease costs, and enhance the customer experience, thereby increasing customer loyalty. 
(WHITE PAPER) READ ABSTRACT |

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