Aldon Lifecycle Manager (System i Edition) by Aldon.. US and Canadian Enterprises - Aldon Lifecycle Manager for iSeries is an iSeries (AS/400) change management system designed to bring control, automation, tools and information more... >> Discover more offerings from Aldon..
		ExtraView Enterprise - Business Process Management Software by Extraview Corporation. ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, more... >> Discover more offerings from Extraview Corporation.
		TechExcel ServiceWise (formerly HelpDesk) - Complete HelpDesk solution by TechExcel, Inc.. TechExcel ServiceWise (formerly HelpDesk) is setting the new standard for high-end helpdesk management through a feature-rich platform. TechExcel HelpDesk enables you to more... >> Discover more offerings from TechExcel, Inc..

Increased Productivity, Decreased Cost, Happier Employees with HelpDesk Software by TechExcel, Inc. (E-mail this company) April 2006 - (Free Research) Replace existing help desk software because of poor performance and an unresponsive vendor. The new software needed to be easier to use, require less administration, and cut costs. Most importantly, the new software needed to support the informational needs of managers and support staff without requiring them to learn any new technical skills. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

TechExcel DevPlan: Meeting the Complexities of Today's Modern Project Management Teams by TechExcel, Inc. (E-mail this company) December 2006 - (Free Research) This one-hour web seminar features industry thought leaders commenting on key trends in the Application Lifecycle Management market. It also details how integrated planning, tracking and testing tools can increase team productivity and reduce the time required for achieving success. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

TechExcel ServiceWise (formerly HelpDesk) - Complete HelpDesk solution by TechExcel, Inc. (E-mail this company) TechExcel ServiceWise (formerly HelpDesk) is setting the new standard for high-end helpdesk management through a feature-rich platform. TechExcel HelpDesk enables you to manage your IT service support and internal help desk processes including incident tracking, knowledge management, employee self-service, and asset management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Evolving Project Management Tools with Innovative Project Planning by TechExcel, Inc. (E-mail this company) June 2006 - (Free Research) As the software teams strive to provide more complex solutions, the role of the project manager has become critical in application lifecycle management. DevPlan's approach is to break a project into two layers: planning and execution. Planning takes place by breaking the project into areas of work, or sub-projects. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc. (E-mail this company) CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident submission through investigation to a final resolution, CustomerWise refines your support process and increases efficiency and productivity.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Defect and Project Tracking - TechExcel DevTrack Integrated Solutions by TechExcel, Inc. (E-mail this company) May 2006 - (Free Research) DevTrack is the most powerful, scalable and flexible defect and project-tracking software available. Used by development teams of all sizes, from 2 to 2000 users, DevTrack can be customized to meet the needs of any organization. This paper discusses how DevTrack was designed & implemented. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Apply the ITIL Framework with Confidence by TechExcel, Inc. (E-mail this company) March 2007 - (Free Research) ITIL provides the foundation for quality IT service management. It actively supports corporate goals by offering services that are based on efficient principles and adequately fulfilling business requirements. With the ITIL framework, IT fulfills the promise of the profit generator instead of being seen as a cost burden. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Asset Management - the New Wave by TechExcel, Inc. (E-mail this company) October 2006 - (Free Research) IT Service and Support requires firm control over its assets and services. Fully understanding the location, health and performance of all enterprise assets has a direct impact on the organization’s overall corporate financial performance. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Apply ITIL Best Practices with Confidence Using TechExcel Service Suite for Asset Management, Service Desk and CRM by TechExcel, Inc. (E-mail this company) December 2006 - (Free Research) This complimentary webcast details the new features and benefits of TechExcel Service Suite, the newest version of our Asset Management, Service Desk and CRM solution, enabling you to meet critical ITIL initiatives. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Vision Solutions to Support IBM's HASM Technology in Clustering Software by Vision Solutions (E-mail this company) March 2008 - (Free Research) Vision Solutions announced that it's supporting the new High Availability Solutions Manager (HASM) that IBM will include with the forthcoming release of i5/OS V6R1. With HASM support in Cluster1, companies will have a single solution for managing their entire high availability environments. (ARTICLE) READ ABSTRACT | GO TO ARTICLE

High Availability and Replication for i5/OS (iSeries) and AIX by Vision Solutions (E-mail this company) iTera HA high availability solution ensures accurate, real-time replication of data, IFS, data areas, data queues, spool files, user profiles, programs, MQ Series, and more.This solution for System i (AS/400 and iSeries) is a fully cluster-designed solution with powerful role-swap features and the benefits of remote journaling and expert training.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

System i (iSeries) High Availability and Data Recovery at The Bank of Edwardsville by Vision Solutions (E-mail this company) October 2007 - (Free Research) The Bank of Edwardsville chose iTERA HA from Vision Solutions to solve its disaster recovery and other downtime issues. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Implementing a “Smart IPS”: IANS Working Knowledge Series™ by Sourcefire June 2008 - (Free Research) The LA Times faced challenges securing its internal network and complying with PCI to address both issues they decided to implement an IPS they develop selection criteria, investigated several solutions, and ultimately selected Sourcefire. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

IDC Technology Assessment Vendor Viewpoint: Teradici Corporation by Teradici Corporation March 2008 - (Free Research) In this assessment IDC provides insight into Teradici's PC-over-IPTM Processor. IDC studies the positioning of Teradici's solution, the capabilities and applications of the technology, the size and trends of the market it is addressing, as well as its challenges and opportunities for growth. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

5 Levels of Agile Planning: From Enterprise Product Vision to Team Stand-up by Rally Software (E-mail this company) January 2007 - (Free Research) Existing agile methods often focus on small, single-team projects, overlooking the broader impact of large programs. This paper outlines a distinct planning framework that has been successful in large-scale agile software development projects and relies on five levels: product vision, product roadmap, release plan, sprint plan and daily commitment. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Help Desk: Increased Productivity, Decreased Cost, Happier Employees: First American Meets Its Goals with TechExcel HelpDesk by TechExcel, Inc. (E-mail this company) August 2005 - (Free Research) Executives at First American realized that they were spending an enormous amount of time & money maintaining help desk software that didn't meet end-user or business reporting needs. Read how TechExcel HelpDesk helped First American address these concerns & save over $2 million in upgrades & hardware costs, & $500,000 annually on maintenance costs. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Tradex Strengthens Its Business from Unexpected System Outages With An Itera Solution From IBM And Northdoor by Vision Solutions (E-mail this company) August 2006 - (Free Research) Tradex needed to protect their business from unexpected system outages with immediate & full recovery & maintain low maintenance overheads. Working with IBM Business Partner Northdoor--Tradex implemented a second IBM System i5 platform & selected Echo2 software from iTera to create a complete duplicate of the production environment in real time. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

An Introduction to System i (iSeries) High Availability by Vision Solutions (E-mail this company) January 2008 - (Free Research) This paper presents an overview of System i (iSeries, AS/400) high availability. All components of high availability are detailed, including data replication, system monitors, role swap capabilities, and the importance of autonomic processes. . (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Is IT Infrastructure Library (ITIL) Right for the Medium Enterprises? by KACE February 2008 - (Free Research) Is ITIL right for the mid-market? This paper argues that Information Technology Infrastructure Library (ITIL) is the strategic “force multiplier” that the mid-market needs to compete effectively against larger competitors. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

ExtraView IT HelpDesk by Extraview Corporation. ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Acquire, Analyze, and Present Data with LabVIEW by National Instruments NI LabVIEW is an open environment designed to make interfacing with any measurement hardware simple. With interactive assistants, code generation, and connectivity to thousands of devices, LabVIEW makes gathering data as simple as possible.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

The EMA™ All-Stars™ in Enterprise Systems Management for 2008 by KACE April 2008 - (Free Research) This EMA research report uses the metaphor of an All-Star team to highlight what it considers the best Enterprise Systems Management vendors – EMA All-Stars for Systems Management. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Visual Analytics: Improving Your Vision and Expanding Your Mind by Tableau Software. February 2008 - (Free Research) Understand your data on a whole new level with visual analytics. Learn techniques and software that will help you interact with, visualize and navigate your data. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Is there any Strategy in Your Strategic Plan? by Actuate Corporation. May 2008 - (Free Research) Strategy is the common thread of an integrated planning and management system, and forms the basis for communicating the organization's approach for improving mission effectiveness for stakeholders. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

1 - 25 of 500 | Next Page   Business e-mail:  First name: (optional)  Last name: (optional)     x

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.