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Automating Customer Contact Centers to Gain Agility and Analytic Insights by Genesys

June 04, 2014 - (Free Research)
This informative white paper explores the components, advantages, and use cases for a virtual contact center. It also includes a checklist of 9 must-have virtual contact center features, so you know what to look for when evaluating a technology. 
(WHITE PAPER) READ ABSTRACT |

SearchSystemsChannel.com eGuide: Virtual Server Management Guide for VARs by IBM

August 15, 2011 - (Free Research)
Virtual systems management is a major new opportunity for VARs provided that it is implemented correctly. This expert e-guide explores the fundamentals of virtual systems management from a reseller's perspective and explains how it can allow customers to fully leverage their virtual environments. 
(EGUIDE) READ ABSTRACT |

ISVs, "This One's for You" by AppZero

March 04, 2009 - (Free Research)
Virtual machines and virtual appliances have successfully transformed data center operations. AppZero Virtual Application Appliances extend that transformation to server applications- Linux, Unix, and Windows. This paper explains Instant POCs, simplified implementations, and a cloud friendly slide to the SaaS model. 
(WHITE PAPER) READ ABSTRACT |

Service Management Virtual Simulation (tool) by IBM

December 07, 2009 - (Free Research)
Check out this virtual forum to access papers and podcasts pertaining to dynamic infrastructure solutions from IBM. 
(RESOURCE CENTER)

SAP Solutions on VMware Infrastructure: Customer Use Cases by VMware, Inc.

October 23, 2008 - (Free Research)
This paper provides best practice guidelines for deploying SAP® software solutions on VMware vSphere™, including tips for production support, virtual machine memory, storage and networking, high availability and performance and sizing.  
(WHITE PAPER) READ ABSTRACT |

SAP Solutions on VMware Infrastructure: Customer Use Cases by VMware, Inc.

October 2008 - (Free Research)
This document explores the ways real SAP customers have used VMware virtualization to: Optimize datacenter resources; Ease SAP upgrades, new implementations, and platform migrations; Better meet SLAs and Support service delivery to the business. 
(WHITE PAPER) READ ABSTRACT |

Building a Virtual Infrastructure from Servers to Storage by NetApp

March 2008 - (Free Research)
This technical report demonstrates how integrating Network Appliance technologies in a virtual infrastructure can solve the unique challenges inherent with ESX deployments in the areas of storage utilization, fault tolerance, and backups. 
(WHITE PAPER) READ ABSTRACT |

HP StorageWorks 4400 Enterprise Virtual Array (EVA4400) Performance by Hewlett-Packard Company

August 2008 - (Free Research)
In this white paper learn how sequential performance provides customers with improved data transfer rates for applications such as data warehousing, streaming video, high-performance technical computing, and backups and restores. 
(WHITE PAPER) READ ABSTRACT |

The Mixed Blessings of Contact Center Automation by SearchCRM

May 2014 - (Free Research)
Contact center technologies ease customer frustration with call center inefficiency, but they don't replace the human touch. 
(EBOOK) READ ABSTRACT |

Protecting Applications and Data in a Virtual World with Dell AppAssure by Dell Software

October 2013 - (Free Research)
Check out this two-page paper to explore a backup and recovery solution built for today's virtual world that allows you to manage your virtual and hybrid environments from a single console, automate testing of every backup on a nightly basis, restore virtual data and apps in minutes and even seconds and much more. 
(WHITE PAPER) READ ABSTRACT |

Acronis vmProtect 6 by Acronis

December 2011 - (Free Research)
Built specifically for VMware vSphere™, Acronis® vmProtect™ 6 provides all the features you need in an extremely easy-to-use solution that can be deployed in minutes so you can start to perform your backup and recovery tasks. 
(TRIAL SOFTWARE) READ ABSTRACT |

E-Guide: Best Practices for Managing Storage Efficiency by Pillar Data Systems

March 2011 - (Free Research)
While server virtualization provides your customers with increased flexibility to respond to business needs, it also introduces some problems, especially in the storage arena. This guide is a quick and informative read that will explore new options of helping customers manage their unified and virtual servers projects. 
(EGUIDE) READ ABSTRACT |

IRMC Used VMware Virtual Desktop Infrastructure to Virtualize Its Call Center Operations by AMD and VMware, Inc.

March 2008 - (Free Research)
IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness. 
(WHITE PAPER) READ ABSTRACT |

7 Things ISVs Must Know About Virtualization by VMware, Inc.

July 2010 - (Free Research)
This white paper focuses on the specific benefits virtualization can bring to an ISV’s business and their customers. Learn the seven advantages software vendors can obtain by supporting their application with virtualization. 
(WHITE PAPER) READ ABSTRACT |

Total Economic Impact Of VMware Virtual Desktop Infrastructure - Healthcare Industry by VMware, Inc.

December 2008 - (Free Research)
Find out how a VMware healthcare customer used VMware View, formerly VMware Virtual Desktop Infrastructure, to reduce costs, free up office space and increase worker productivity in its remote offices. 
(WHITE PAPER) READ ABSTRACT |

Virtual + Physical = Hybrid Events:  Best Practices for Creating Compelling, Innovative Hybrid Events by INXPO

November 2010 - (Free Research)
This whitepaper explores the growing role of virtual technologies in physical events (hybrid events) in marketing and communication, as well as identifies five best practices for maximizing their success in achieving organizational goals. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Storage Management and Maintenance: Virtual servers vs. physical servers by Fujitsu America, Inc.

June 2011 - (Free Research)
Storage isn’t the same in virtual servers as it is in physical servers. Do your customer’s know these differences? This E-Guide walks you through the storage management and maintenance considerations for virtual servers compared to physical servers. Read on to learn what your clients should know about virtual servers in terms of storage. 
(EGUIDE) READ ABSTRACT |

The Need for Virtual Network Analysis by Altor Networks

July 2008 - (Free Research)
The rapid deployment of virtual systems and virtual switches drives the need for tools with visibility into the virtual network. This paper examines the tools Administrators are now using to troubleshoot and audit their virtual systems. 
(WHITE PAPER) READ ABSTRACT |

Accelerate Business Through a Cost-efficient Virtual Workforce: Citrix Transforms IT into an On-Demand Service for Virtual Workers by Citrix

May 2009 - (Free Research)
This white paper defines a virtual workforce, describes the challenges and requirements that organisations face when supporting a virtual workforce, and explains how Citrix solutions can address these requirements and scale accordingly to foster and support future growth. 
(WHITE PAPER) READ ABSTRACT |

VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc (E-mail this company)

VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista. 
(SOFTWARE PRODUCT)

Converting Linux and Windows Physical and Virtual Machines to Oracle VM Virtual Machines by Oracle Corporation

December 2008 - (Free Research)
This document describes the virtual machine conversion functions built into Oracle VM in Release 2.1.2, and how you can plan and execute the virtual machine conversions using Oracle VM. 
(WHITE PAPER) READ ABSTRACT |

Hitachi Virtual Storage Platform: The Economic Evolution of Enterprise Storage by Hitachi Data Systems

January 2011 - (Free Research)
This paper examines the exceptional Storage Economics principles built into the Virtual Storage Platform. It delineates how it helps enterprises reduce capital and operating expenditures, garner a greater return on existing storage assets and ultimately lower the total cost of ownership (TCO). 
(WHITE PAPER) READ ABSTRACT |

VMware View WithJuniper NetworksSA Series SSL VPN Appliances: Configuring Secure SSL VPN Access in aVMware Virtual Desktop Environment by Juniper Networks, Inc.

March 2010 - (Free Research)
Customers running a VMware View environment don’t just want secure access for virtual desktop sessions, they want convenience as well. With this in mind, Juniper Networks extend the security deployment by brokering connections to virtual machines and providing single sign-on (SSO) when users access their assigned virtual desktops. 
(WHITE PAPER) READ ABSTRACT |

An Introduction to the HP Virtual Server Environment by PC Connection and HP

July 2007 - (Free Research)
The VSE is a suite of HP virtualization products and solutions that run on HP 9000 and HP Integrity servers. 
(BOOK) READ ABSTRACT |

IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company)

March 2008 - (Free Research)
IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness. 
(CASE STUDY) READ ABSTRACT |

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