Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

IBM InfoSphere DataStage Performance and Scalability Benchmark White Paper  by IBM March 24, 2011 - (Free Research) This paper highlights the performance and scalability potential of InfoSphere DataStage 8.1 based on a benchmark test simulating a data warehouse scenario. The benchmark is designed to use the profiled situation to provide insight about how InfoSphere DataStage addresses customers' key FAQs when designing their information integration architecture.  (WHITE PAPER) READ ABSTRACT |

IBM Information Server FastTrack by IBM August 2008 - (Free Research) This white paper describes how IBM's Information Server FastTrack accelerates the translation of business requirements into data integration projects. Data integration projects require collaboration across analysts, data modelers and developers.  (WHITE PAPER)

Getting Started with Microsoft Dynamics CRM Online by Microsoft December 2009 - (Free Research) In this short video, we will show you some useful getting started tips to gain the most value out of your Microsoft Dynamics CRM Online evaluation.  (VIDEO) READ ABSTRACT |

Accela Video Whitepaper: Differentiate Your Company with Complete CRM by Oracle Corporation April 2010 - (Free Research) Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution.  (VIDEO) READ ABSTRACT |

Video: Everest uses Enterprise Cloud Services for Microsoft Dynamics CRM by Hewlett-Packard Company April 2013 - (Free Research) In this on-demand webcast, Mark Duffey, President and CEO of the first nationwide funeral planning and concierge service company, Everest, discusses his move to CRM in the cloud.By easily migrating to software-as-a-service (SaaS), Everest was able to provide more immediate information to their clients and save 60% in costs.  (WEBCAST) READ ABSTRACT |

Oracle Fusion CRM: The New Standard for CRM Customer Video by Oracle Corporation October 2012 - (Free Research) Oracle Fusion Customer Relationship Management (CRM), a component of the Oracle Fusion Applications suite, sets a new standard for CRM in sales performance management, enterprise integration, and business flexibility.  (WEBCAST) READ ABSTRACT |

Video Whitepaper: Seven Tips for Profiting from Lean Times with CRM by Oracle Corporation June 2009 - (Free Research) The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That's why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth.  (VIDEO) READ ABSTRACT |

Video: Everest uses Enterprise Cloud Services for Microsoft Dynamics CRM by Hewlett-Packard Limited February 2013 - (Free Research) In this on-demand webcast, Mark Duffey, President and CEO of the first nationwide funeral planning and concierge service company, Everest, discusses his move to CRM in the cloud.By easily migrating to software-as-a-service (SaaS), Everest was able to provide more immediate information to their clients and save 60% in costs.  (WEBCAST) READ ABSTRACT |

Oracle Fusion CRM Cloud Service: The New Standard for CRM by Oracle Corporation UK Ltd February 2012 - (Free Research) With Oracle CRM On Demand Desktop you can now use Microsoft Outlook as your primary CRM interface. Oracle CRM On Demand Desktop combines the best of both world, rich CRM information with intuitive Microsoft Outlook user interface sales reps are used to. Watch this video to learn how Oracle CRM On Demand Desktop can help your sales reps.  (VIDEO)

Video: Evolving to Social Intelligence by Hewlett-Packard Company April 2013 - (Free Research) This brief video offers insight into how traditional CRM and traditional intelligence prototype customers based on transactions, but leave out the important aspect of social intelligence. Find out how connecting social and enterprise intelligence will give you a more complete view of the customer.  (VIDEO) READ ABSTRACT |

When Words Won’t Do, Show Your Story: 7 Tips from Leading Companies For Online Video Marketing. by Limelight Networks, Inc. February 2013 - (Free Research) This white paper illustrates the importance of video to drive audience engagement and interaction.  Learn best practices, key tips, and essential elements of online video marketing.  (WHITE PAPER) READ ABSTRACT |

Video: Evolving to Social Intelligence by Hewlett-Packard Limited September 2012 - (Free Research) This brief video offers insight into how traditional CRM and traditional intelligence prototype customers based on transactions, but leave out the important aspect of social intelligence. Find out how connecting social and enterprise intelligence will give you a more complete view of the customer.  (VIDEO) READ ABSTRACT |

Drive Lifetime Customer Loyalty with Infor CRM Epiphany Interaction Advisor by Infor CRM January 2012 - (Free Research) Watch this video demo to learn about Infor CRM Epiphany Interaction Advisor, an all-in-one customer interaction system that provides you with valuable customer insight for enhanced interactions and increased customer loyalty.  (VIDEO) READ ABSTRACT |

Boost Your Image: Master the Three Stages of Video Conferencing Success by Citrix Online Go To Meeting January 2012 - (Free Research) This new 1080 Group white paper explores best practices for video conferencing and provides a handy checklist for preparing and conducting a successful video conferencing session.  (WHITE PAPER) READ ABSTRACT |

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (HARDWARE PRODUCT)

8 contact center best practices by Salesforce.com March 2012 - (Free Research) Read this expert e-guide to see what Donna Fluss and Michael Krigsman have to say about how companies can ensure contact centers utilize new social media, video and mobile support to their best advantage.  (EGUIDE) READ ABSTRACT |

Provide an Unparalleled Customer Experience with Infor CRM Epiphany Outbound Marketing by Infor CRM January 2012 - (Free Research) This brief video demo details an analytics dashboard that seamlessly pulls together analytics for campaign marketing lists. Watch this now to see how easy it is to use this dashboard for improving your marketing campaigns.  (VIDEO) READ ABSTRACT |

Creating Brand Advocates – Connected intelligence & Brand Advocates by Hewlett-Packard Company April 2013 - (Free Research) In this helpful video, learn how to move past traditional CRM and reach out to customers who are social influencers through things like Twitter, Facebook, and blogs. Learn how to transform these influential customers into brand advocates who will help others emotionally connect with your brand.  (VIDEO) READ ABSTRACT |

Cisco Unified CRM Connector 3.0. by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (SOFTWARE PRODUCT)

Creating Brand Advocates -- Connected Intelligence & Brand Advocates. by Hewlett-Packard Limited November 2012 - (Free Research) In this helpful video, learn how to move past traditional CRM and reach out to customers who are social influencers through things like Twitter, Facebook, and blogs. Learn how to transform these influential customers into brand advocates who will help others emotionally connect with your brand.  (VIDEO) READ ABSTRACT |

Case Study: Mandarin Oriental by SDL Web Content Management Solutions Division April 2011 - (Free Research) This Video from SDL takes a look at the ways in which up-scale hotel conglomerate, Mandarin Oriental, has implemented SDL web content management solutions to help expand their business around the world. Watch this video today to learn more.  (VIDEO) READ ABSTRACT |

Customer Experience: Empower Your Agents by Oracle Corporation UK Ltd December 2012 - (Free Research) View this brief video to learn what your business's customer service and support systems should look like. Watch this on-demand video now to find out why simplicity and ease-of-use is key to delivering the best possible customer interactions.  (VIDEO)

Online Video: The New Merchandising by Akamai Technologies September 2008 - (Free Research) This white paper examines the trends in eCommerce video applications, current customer and eRetailer attitudes, and the challenges to successfully delivering high quality online video into their online merchandising strategy.  (WHITE PAPER) READ ABSTRACT |

Branded Video Posts: Using Multimedia to Increase Engagement by Oracle Corporation September 2012 - (Free Research) Access this helpful white paper for key insights into how you can maximize your video message's effectiveness in social streams. Read on to learn how customers are engaging with video, what types of video posts are most effective and how you can customize your video posting strategy to serve your audience.  (WHITE PAPER) READ ABSTRACT |

HP Social CRM Services by Hewlett-Packard Company February 2013 - (Free Research) As today's consumers have quickly become more powerful and influential, they have also become more demanding than ever- expecting a personalized experience. Access this brief video to discover a social enterprise service program that listens, manages, and engages with your customers- and their influencers – across the internet and social networks.  (VIDEO)

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