Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..

Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure.  (HARDWARE PRODUCT)

Webcast: Intel IT: Best Practices for Operating and Managing our Private Cloud by Dell, Inc. October 12, 2011 - (Free Research) Watch this video to learn about one cloud platform that enhances traditional benefits and learn how your enterprise can take advantage of immediate provisioning, higher responsiveness, lower business costs, and much more.  (WEBCAST) READ ABSTRACT |

12 Tips to Assess Online Retail Readiness for the Holidays by Gomez September 14, 2009 - (Free Research) Overall Web performance - including availability, responsiveness and consistency - can have a huge impact on an online retailer's revenues, brand and customer satisfaction. Read this whitepaper to learn 12 tips to assess online retail readiness for the upcoming holiday season.  (WHITE PAPER) READ ABSTRACT |

Continuous Customer Dialogues by Infor November 24, 2010 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. This concept is discussed further in the rest of this whitepaper.  (WHITE PAPER) READ ABSTRACT |

Three Best Practices for Today's Profitable Contact Centers: Three Best Practices for Contributing to the Bottom Line by Avaya Inc. July 2008 - (Free Research) This white paper provides the three best practices for today's profitable contact centers.  (WHITE PAPER) READ ABSTRACT |

Why Embedding Drivers Reduces Development Costs by Progress DataDirect December 2012 - (Free Research) Independent software vendors (ISVs)  are responsible for seamlessly connecting application logic to a variety of enterprise databases. Read this white paper to learn how ISVs can embed drivers and data providers with their own offerings for a more successful, customer-friendly data connectivity strategy.  (WHITE PAPER) READ ABSTRACT |

How Adaptive Case Management Drives Better Customer Engagement by Kofax, Inc. February 2013 - (Free Research) This white paper discusses the necessary role of adaptive case management in enabling a more responsive, flexible, and effective customer engagement in an era when the rising power of the individual demands a new architecture of engagement for customers and employees alike.  (WHITE PAPER) READ ABSTRACT |

Making Your SaaS Application Perform at the Speed of Business by Progress DataDirect December 2012 - (Free Research) This resource outlines how to avoid user frustration by increasing performance and increase performance, particularly for data-intensive SaaS applications, by selecting the right database driver.  (WHITE PAPER) READ ABSTRACT |

Why Embedding Drivers Reduces Maintainence Burden by Progress DataDirect December 2012 - (Free Research) Independent software vendors (ISVs)  are responsible for seamlessly connecting application logic to a variety of enterprise databases. Read this white paper to learn how ISVs can embed drivers and data providers with their own offerings for a more successful, customer-friendly data connectivity strategy.  (WHITE PAPER) READ ABSTRACT |

Improve Business Performance and Customer Loyalty in 5 Steps by Infor September 2008 - (Free Research) Maintaining strong business performance and customer loyalty require continual vigilance and assessment and performance tools. Read this paper to learn five steps to improve business performance and increase customer loyalty.  (WHITE PAPER) READ ABSTRACT |

Seeing Clearly: The Benefits of an Intuitive Enterprise Solution by Intuitive ERP April 2008 - (Free Research) The Intuitive ERP enterprise solution includes feature-rich and integrated ERP, customer relationship management, business intelligence and e-commerce modules all the tools you need to enhance the productivity and profitability.  (WHITE PAPER) READ ABSTRACT |

The 2007 ERP in Manufacturing Benchmark Report by Epicor Software Corporation May 2008 - (Free Research) This report aims to serve as a roadmap to those in the manufacturing community who desire to reduce costs, improve accuracy of inventory schedules, and develop customer responsiveness through successful ERP implementations.  (WHITE PAPER) READ ABSTRACT |

Intelligent Document Automation Increases Purchasing Process Efficiency with SAP Systems by Esker Inc. January 2008 - (Free Research) Purchasing is an essential business process that often remains bound to manual document delivery. Discover how document automation can help SAP users increase operational efficiencies and customer satisfaction and also improve supplier relationships.  (WHITE PAPER) READ ABSTRACT |

How Effective Communications Delivers Real Results for Your Small Business by Avaya September 2011 - (Free Research) Read this whitepaper for four key ways any growing business can benefit from today’s new IP-based communications solutions.  (WHITE PAPER) READ ABSTRACT |

The 2008 ERP in Manufacturing Benchmark Report by Infor September 2008 - (Free Research) This report explores feedback provided by over 1200 manufacturers, and aims to serve as a roadmap to those in the manufacturing community that desires to reduce costs, and develop customer responsiveness through successful ERP implementations.  (BOOK) READ ABSTRACT |

Configuration and Change Management for IT Compliance and Risk Management by Tripwire, Inc. November 2007 - (Free Research) This white paper discusses key issues surrounding configuration management and compliance, such as the IT department's need to lower costs, increase management flexibility and control, and increase responsiveness to business needs and requirements.  (WHITE PAPER) READ ABSTRACT |

Improve Control and Flexibility Across Physical, Virtual and Cloud Environments by SUSE June 2012 - (Free Research) This customer showcase paper explains how five organisations are using SUSE Linux Enterprise today to improve data center efficiency and responsiveness and can balance control and flexibility to provide high-performing business services in your existing environment.  (WHITE PAPER) READ ABSTRACT |

BoxTone: Mobile User Management with ITIL and ITSM by BoxTone April 2008 - (Free Research) This White Paper outlines the capabilities of Mobile User Management developed by BoxTone -- which for many of the best-known organizations are enabling improvements and efficiencies in responsiveness to mobile users, process, measurability, service...  (WHITE PAPER) READ ABSTRACT |

Operational Data Integration for the Real-Time Enterprise: Business Agility in a Constantly Changing World by Informatica July 2008 - (Free Research) The Real-Time Enterprise enables the business to react faster and better to evolving customer demands, changing market conditions and approaching competitive threats in a more cost-effective manner.  (WHITE PAPER) READ ABSTRACT |

Mobility on Cisco Catalyst Series Switches - The Wired Side of Wireless by Cisco Systems, Inc. July 2008 - (Free Research) Cisco has defined a wireless architecture that provides tight integration and unification of wired and wireless networks. Read this paper to learn about the key features and business benefits of Cisco Catalyst Series switches and Cisco Unified Wireless Networks.  (DATA SHEET) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

VMware’s Approach: Enabling the Journey to Your Cloud by VMware, Inc. May 2011 - (Free Research) Cloud computing can provide a more efficient, cost-effective way for companies to meet business needs. Find out about a virtualization approach that can help you tailor your cloud model for improved business agility and responsiveness.  (VIDEO) READ ABSTRACT |

Master Data Management: Effective Data Governance by IBM May 2008 - (Free Research) This white paper will describe how engaging in a master data management (MDM) project enables effective governance of data-specifically master data-and achieves maturity in key categories of the IBM Data Governance Maturity Model.  (WHITE PAPER)

Five security considerations in the mobile age - Strengthen security in mobile environments with WebSphere DataPower appliances by IBM December 2012 - (Free Research) While mobility presents today's organizations with new business opportunities, it also introduces alarming security risks. This guide counts down five key security issues you need to consider in order to drive mobile success.  (WHITE PAPER) READ ABSTRACT |

Keeping Service Desk Simple by Nimsoft, Inc. July 2012 - (Free Research) Access this informative webcast to learn about an innovative service desk technology that was designed to simplify service desk processes and alleviate the common issues associated with legacy service desk systems.  (WEBCAST) READ ABSTRACT |

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