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1 - 25 of 250 | Next Page

Rational Agile Development Solutions eKit by IBM

September 11, 2009 - (Free Research)
Learn how agile development can lead to improved team efficiency, shorter development cycles, and higher quality software that is better suited to the customer's needs. 
(ASSESSMENT TOOL) READ ABSTRACT |

Unified communications and collaboration in action by IBM

October 05, 2009 - (Free Research)
Find out how your employees, customers and business parters can share ideas and information better with a unified approach to business communications. 
(PRODUCT DEMO)

Top 6 Reasons to Choose IBM for Collaboration by IBM

October 05, 2009 - (Free Research)
IBM has been leading the charge for smarter collaboration solutions for the past 20 years. Learn about the expereince and expertise IBM can bring to your busniess. 
(WEBCAST)

Microsoft Office SharePoint Server 2007 by Microsoft

September 15, 2009 - (Free Research)
Microsoft® Office SharePoint® Server 2007 is an integrated suite of server capabilities that can help improve organizational effectiveness by providing comprehensive content management and enterprise search, accelerating shared business processes, and facilitating information sharing across boundaries for better business insight. 
(WHITE PAPER) READ ABSTRACT |

SharePoint: Practical IT Strategies for Enterprise Collaboration by Mimosa Systems UK

May 15, 2009 - (Free Research)
Read this e-zine for practical advice on quantifying the success of a SharePoint governance policy, how to monitor your SharePoint Environment, and integrating document management systems into MOSS 2007. 
(EZINE) READ ABSTRACT |

Hitachi IT Operations Analyzer Software by Hitachi Data Systems

November 12, 2009 - (Free Research)
Hitachi IT Operations Analyzer delivers all-in-one monitoring for the data center. A single interface provides a view to the availability and performance of servers and network and storage devices on a network. It eases troubleshooting without agents. 
(DOWNLOAD)

File System Auditor Version 2.0.8 - Free 30 Day Trial! by ScriptLogic Corporation

April 10, 2009 - (Free Research)
It sounds simple, but just try to figure out who accessed your confidential data yesterday. IT management standards insist on it, compliance standards require it, but can you deliver? 
(TRIAL SOFTWARE) READ ABSTRACT |

Secure Copy Version 5.0.2 - Data Migration Solution: Free 30 Day Trial! by ScriptLogic Corporation

April 10, 2009 - (Free Research)
Getting data moved over to a new server is more than merely copying the most recent files and folders to that machine. File security, permissions, shared folders and local groups facilitating access need to be maintained. 
(TRIAL SOFTWARE) READ ABSTRACT |

Enterprise Security Reporter Version 3.6.3 by ScriptLogic Corporation

April 10, 2009 - (Free Research)
In large networks, the sheer number of permission settings makes it almost impossible to gain a clear overview of overall security, and checking that all those permission are in compliance with corporate and regulatory standards is a Herculean task. 
(TRIAL SOFTWARE) READ ABSTRACT |

Finding the Way Home: How to Design Your At-Home Agent Framework by inContact

December 01, 2009 - (Free Research)
Join our guest speaker Krystal Sautter, of Moving Beyond the Bricks, as she outlines what it takes to get moving. Watch this webcast to learn how to use virtual infrastructure, staff for at-home positions and manage, train and coach home agents and evaluate your results. 
(WEBCAST) READ ABSTRACT |

Communications Skills for Remote Support by LogMeIn, Inc.

September 16, 2009 - (Free Research)
A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support. 
(WHITE PAPER) READ ABSTRACT |

The Work-at-Home Agent Model for Improved Customer Loyalty by inContact

December 03, 2009 - (Free Research)
Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger business continuity, and more. 
(WHITE PAPER) READ ABSTRACT |

Faster, Cheaper, Safer: Improving Agility, TCO, and Security with Agentless Job Scheduling by BMC Software, Inc

April 17, 2009 - (Free Research)
Enterprise job scheduling is a mature and mission-critical IT capability that supports some of the most important business processes throughout a modern enterprise. This EMA whitepaper will review the implementation and benefits of agentless job scheduling. 
(WHITE PAPER) READ ABSTRACT |

Don’t Let Outdated Telephony Hardware Slow You Down: Unifying Contact Centers Regardless of Location, Hardware Infrastructure or Agent Count by inContact

December 03, 2009 - (Free Research)
Frequently, organizations that operate contact centers are faced with the challenge of working with inadequate telephony equipment. Frustrations range from having to get a few more years out of telephone equipment to having disparate systems. Read this white paper to learn about how contact centers can resolve these telecommunications complexities. 
(WHITE PAPER) READ ABSTRACT |

Securing Loyalty: Insurance Carrier Strategies for Optimizing Agent Retention and Productivity by CSSI

December 2008 - (Free Research)
Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways. 
(WHITE PAPER) READ ABSTRACT |

Better Decision Making Through Faster Analytics by Intel Corporation

April 2009 - (Free Research)
This paper describes performance gains achieved by upgrading to the latest version of SAS v9.2 on Xeon 5500 (Nehalem) platform. SAS Forecast Server workload is utilized. Paper also describes usage of Intel compiler and Intel software tools. 
(WHITE PAPER)

E-Guide: A Batch File to Back up All Active-State BlackBerry Databases by BlackBerry

March 2009 - (Free Research)
This E-Guide, brought to you by SearchDomino and BlackBerry, will teach you how to create a LotusScript agent that will make a DOS batch file automatically back up all your active BlackBerry databases to a specified folder. 
(E-LEARNING TUTORIAL) READ ABSTRACT |

SharePoint E-zine Vol.5: Document version control gets a face-lift in SharePoint 2007 by SearchWinIT

December 2008 - (Free Research)
In this edition of the SharePoint E-zine, you will explore how SharePoint 2007 reduces the complexity associated with document version control. 
(EZINE) READ ABSTRACT |

Designing Artificial Intelligence for Games - Part 3 by Intel

July 2009 - (Free Research)
In this 3rd part of the <i>Designing Artificial Intelligence for Games</i> series, you'll learn how to give your agents higher orders of intelligence. The agents can already deal with the immediate situation they find themselves in; now you are working toward artificial intelligence (AI) that deals with broader goals and the bigger picture. 
(TECHNICAL ARTICLE)

ESG White Paper: Intelligent Tiered Storage: BlueArc's Implementation by BlueArc Corp.

October 2008 - (Free Research)
This ESG White Paper discusses the importance of tiered storage, examines BlueArc's approach to intelligent tiering, and shows how it creates operational value for users' data storage infrastructures. 
(WHITE PAPER) READ ABSTRACT |

Podcast - Improve Results with an Intelligent Content Strategy by KnowledgeStorm, Inc (E-mail this company)

March 2006 - (Free Research)
The Internet enables prospects to search for you rather than the other way around. You must place expertly crafted content wherever prospects might be searching. This podcast describes how marketers are leveraging a new methodology called Intelligent Content Strategy to attract more prospects that are looking for their solutions. 
(PODCAST) READ ABSTRACT |

How Savvy Technology Marketers Can Improve Results with an Intelligent Content Strategy by KnowledgeStorm, Inc (E-mail this company)

October 2005 - (Free Research)
The Internet enables prospects to search for you rather than the other way around. You must place expertly crafted content wherever prospects might be searching. Marketers are leveraging a new methodology called Intelligent Content Strategy to attract more prospects that are looking for their solutions. 
(WHITE PAPER) READ ABSTRACT |

VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc.

September 2009 - (Free Research)
VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change. 
(TRIAL SOFTWARE)

Intel® Xeon® Processor 5500 Series - An Intelligent Approach to IT Challenges by Insight & Intel

October 2009 - (Free Research)
The Intel® Xeon® processor 5500 series provides a foundation for IT management to refresh existing or design new data centers to achieve greater performance while using less energy and space, and dramatically reducing operating costs. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Still Struggling to Reduce Call Center Costs without Losing Customers? by SAP AG

February 2008 - (Free Research)
Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset. 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 250 | Next Page


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