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VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc. September 18, 2009 - (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.  (TRIAL SOFTWARE)

WorkplaceControl for Notes by AedifiComm November 05, 2009 - (Free Research) Migration, Consolidation, Upgrade or just to simplify the helpdesk support, WorkplaceControl is the ultimate tool to assist you with any project or issue concerning the Lotus Notes client.  (TRIAL SOFTWARE) READ ABSTRACT |

Securing your Web based infrastructure: Essential concepts for PKI deployment and best practices for life cycle key management by Thales August 13, 2008 - (Free Research) This paper discusses the benefits unique to deploying the integrated solution of the Windows Server 2008 PKI and the nCipher nShield and netHSM hardware security modules(HSM). This includes the essential concepts and technologies used to deploy a PKI and the best practice security and life cycle key management features provided by nCipher HSMs.  (WHITE PAPER) READ ABSTRACT |

Tableau Software Product Tour by Tableau Software February 06, 2009 - (Free Research) Watch a quick product tour to see Tableau's product suite for visual analysis and web based analytics. It's for discovering, visualizing, and publishing data.  (TRIAL SOFTWARE) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc. September 16, 2009 - (Free Research) This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.  (WHITE PAPER) READ ABSTRACT |

SUN SPARC® ENTERPRISE T5120, T5220, T5140, AND T5240 SERVER ARCHITECTURE by Sun Microsystems, Inc. April 01, 2008 - (Free Research) Employing the UltraSPARC® T2 and UltraSPARC T2 Plus processors - the industry's first massively threaded Systems on a Chip (SoC) - Sun SPARC® Enterprise T5120/T5220 and T5140/T5240 servers offer breakthrough performance and energy efficiency to drive Web 2.0 infrastructure and address other demanding datacenter challenges.  (WHITE PAPER) READ ABSTRACT |

Orion Network Configuration Manager (NCM) by SolarWinds, Inc. July 14, 2009 - (Free Research) Check out this download to see how the Orion Network Configuration Manager aids in managing network configuration files in multi-vendor network environments, monitoring changes to device configurations and ensuring compliance with federal and corporate policies.  (TRIAL SOFTWARE) READ ABSTRACT |

Data-Centric Security for Enterprise WANs by Blue Coat May 15, 2009 - (Free Research) Every business needs to protect valuable data, whether to comply with industry regulations or to guard intellectual capital. It's all too easy for users to leak this data to outside parties, either accidentally or with malicious intent. Read this whitepaper to learn how secure Web gateways and DLP systems can be integrated to keep your data safe.  (WHITE PAPER) READ ABSTRACT |

Orion Application Performance Monitor (APM) by SolarWinds, Inc. July 14, 2009 - (Free Research) Orion APM delivers at-a-glance top 10 lists, map views, and graphs that enable you to quickly identify, troubleshoot, and resolve performance issues with business-critical applications. With Orion APM as your co-pilot, you can isolate performance issues before they affect your end users. Download this free trial to check it out for yourself.  (TRIAL SOFTWARE) READ ABSTRACT |

When Good Applications Go Bad: Adding Application Control to your Toolbox by Fortinet, Inc. / Alternative Technology Group of Arrow ECS September 14, 2009 - (Free Research) Application security threats have evolved in the last two years. The delivery method has changed and is now primarily Web-based. This makes unsuspecting users the prime target for hackers. Listen to this podcast to discover why now is the time to take advantage of your customers’ demand for robust application security.  (PODCAST) READ ABSTRACT |

Simplify and Automate Desktop Management with Virtualization by HP, Vmware and AMD September 10, 2009 - (Free Research) There are two sides to desktop business continuity: users' needs and IT management. Users need on-demand accessibility of their desktops, applications and data. IT managers must limit complexity caused by supporting diverse users and hardware. This webcast discusses how to automate and simplify virtual desktop management to improve efficiency.  (WEBCAST) READ ABSTRACT |

When Good Applications Go Bad: Adding Application Control to your Toolbox by Fortinet, Inc. / Alternative Technology Group of Arrow ECS October 05, 2009 - (Free Research) Check out this podcast transcript for the latest information about application security threats and how Fortinet can provide multi-function security system solutions as well as an award-wining Partner Program.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.  (PRESENTATION) READ ABSTRACT |

Midmark Aims for Excellence with Efficient Products and Support by LogMeIn, Inc. September 16, 2009 - (Free Research) Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones.  (CASE STUDY) READ ABSTRACT |

Numara Track It! - Change Management Webinar by Numara Software June 08, 2009 - (Free Research) The Numara Track It! helpdesk/ asset management solution offers a fully integrated “Change Management” module that provides flexibility for seamless upgrades of services - hardware and software. Watch this webinar to learn how this comprehensive solution tool allows anyone to manage change from any location without the cost of...  (WEBCAST) READ ABSTRACT |

Today's Blended Threats: Identifying and stopping the growing problem of Web-based attacks by M86 Security UK September 01, 2009 - (Free Research) Blended threats are spam stealth attacks, moving undetected through your mail servers—blending in with all the other email—until they strike. They can compromise personal or corporate data, "recruit" computers into a network of bots, or initiate keystroke recording that collects passwords and other information.  (WHITE PAPER) READ ABSTRACT |

CCNA v2.0 Review: Critical Concepts of the 640-802 CCNA Exam by Global Knowledge October 2008 - (Free Research) This paper helps students understand the types of information required to pass the new 640-802 CCNA composite exam by providing a convenient review of the exam's critical concepts.  (WHITE PAPER) READ ABSTRACT |

Infor - ERP LN by Infor September 2008 - (Free Research) Infor ERP LN is an advanced, easy-to-use ERP solution that brings together a wide range of business functions to serve the needs of leading discrete and project-based manufacturers in industrial industries. Check out this demo for more details.  (DEMO) READ ABSTRACT |

Remote Support Center Solution - 30 Day Free Trial! by ScriptLogic Corporation September 2009 - (Free Research) Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm.  (TRIAL SOFTWARE) READ ABSTRACT |

Improve Synchronization with Streamlined Order Management and Communication: Petmate® Case Study by TAKE Supply Chain October 2009 - (Free Research) Petmate enlisted the help of TAKE Supply Chain's X.PC to not only streamline the administration of contract manufacturing for Petmate. Read this case study to learn how X.PC transformed Petmate's manual approach to working with manufacturers through a Web-based collaborative environment that improved shared communications.  (CASE STUDY) READ ABSTRACT |

Human Machine Interface (HMI) by AutomationDirect C-more touch panels provide a graphical interface designed to interchange and display graphics, animation and data to and from a PLC by merely touching the screen.  (HARDWARE PRODUCT)

Linux Client Migration Cookbook, Version 2: A Practical Planning and Implementation Guide for Migrating to Desktop Linux by Red Hat May 2009 - (Free Research) This implementation guide to migrating to desktop Linux provides a technical planning reference for IT organizations, large or small, that are now considering a migration to Linux-based personal computers.  (BOOK) READ ABSTRACT |

Download F5 Data Manager Trial Version by F5 Networks UK September 2009 - (Free Research) F5 Data Manager helps you understand your file storage environment. This trial version will perform an inventory of your environment and enable you to run detailed reports that analyze which file types are being created, who is creating them, how quickly they age, and which resources they consume.  (TRIAL SOFTWARE) READ ABSTRACT |

Buyer’s Guide for Enterprise Single Sign-On by Oracle Corporation April 2009 - (Free Research) This whitepaper offers a thorough checklist that should enable potential ESSO implementers to deploy the right ESSO solution which should help eliminate sign-on problems, reduce helpdesk costs, maximize user productivity, strengthen security, simplify administration and accelerate regulatory compliance.  (WHITE PAPER) READ ABSTRACT |

F5 Data Manager Trial Version by F5 Networks September 2009 - (Free Research) F5 Data Manager helps you understand your file storage environment. This trial version will perform an inventory of your environment and enable you to run detailed reports that analyze which file types are being created, who is creating them, how quickly they age, and which resources they consume.  (TRIAL SOFTWARE) READ ABSTRACT |

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