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1 - 25 of 500 | Next Page

Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns by Five9

September 10, 2009 - (Free Research)
Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more. 
(CASE STUDY) READ ABSTRACT |

VoIP and Lower TCO Will Drive Adoption of Hosted On-Demand Contact Centers by Five9

September 10, 2009 - (Free Research)
Read this paper to learn how organizations that have selected a hosted contact center solution have minimized or even eliminated the cost of their IT or telecom support departments. Keep reading to learn what the benefits a hosted contact center solution can have for your company. 
(WHITE PAPER) READ ABSTRACT |

Security in the Call Center: Verifying Customer Identities without the Inconvenience by RSA, The Security Division of EMC

September 18, 2009 - (Free Research)
Is securing the Call Center possible without impacting the customer experience? This paper discusses the advantages and benefits of using knowledge-based authentication (KBA) to bolster Call Center security over other solutions. 
(WHITE PAPER) READ ABSTRACT |

Research Management Solutions: Bringing the Benefits of Automation to the Front Office by Advent Software, Inc

December 31, 2008 - (Free Research)
How does a firm or fund manager assess his/her research management needs and choose the best solution? This document helps by identifying pain points in the research workflow that RMS must address, describing how RMS supports investment process and decision making, and highlighting key features to consider when evaluating RMS solutions. 
(WHITE PAPER)

The New Data Imperative: Managing Real-Time Risk in Capital Markets by Sybase, Inc.

September 04, 2009 - (Free Research)
The senior technology executives at Sybase have written a new book that analyzes how risk management systems built on 20th Century architectures failed which caused the worst financial crisis in decades. This paper condenses the key analysis and strategies of the book and explains how to rebuild and fortify them to prevent future crises. 
(EBOOK) READ ABSTRACT |

Managing Device Diversity: How To Embrace Employee-Owned BlackBerry, iPhone and Windows Mobile Smartphones (And Make Your CIO Smile) by BoxTone

October 08, 2009 - (Free Research)
This free handbook explains why "enabled compliance" is what IT management and CIOs need to maximize mobile worker productivity while optimizing the balance of service quality, cost and risk to the organization. 
(WHITE PAPER) READ ABSTRACT |

Earned Value Lite: Making Earned Value Management Work for Every Project by Oracle Corporation

May 01, 2009 - (Free Research)
Read this paper to learn how the implementation of 10 fundamental steps can help your organization reap the rewards of EVM and give you the visibility you need to complete your projects on time and within budget. 
(WHITE PAPER) READ ABSTRACT |

IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company)

March 2008 - (Free Research)
IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness. 
(CASE STUDY) READ ABSTRACT |

Video Whitepaper: Managing Risk and Uncertainty - An Executive's Guide to Integrated Business Planning by Oracle Corporation

November 2009 - (Free Research)
A time of unprecedented market volatility and competition calls for a new business strategy. View this video white paper to learn how integrated business planning can help your company align strategic, operational, and financial plans. 
(VIDEO) READ ABSTRACT |

Reduce CPU Usage with 'SMART' SQL by BMC Software, Inc

November 2009 - (Free Research)
This paper discusses how and why to design SQL that will reduce the number of times calls are made to DB2. We'll look at how to write SMART applications rather than writing applications that act like generic I/O modules to DB2, properly tune SMART SQL, and how to exploit SQL and application features in DB2 on z/OS version 8 and 9. 
(WHITE PAPER) READ ABSTRACT |

CA ARCserve® Backup r12.5 ROI Calculator by CA

November 2009 - (Free Research)
CA ARCserve Backup unites innovative data deduplication technology, powerful storage resource management (SRM) reporting and robust security measures. Use this ROI calculator to find out how much your organization can save with ARCserve. 
(ASSESSMENT TOOL) READ ABSTRACT |

Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services by Infoblox

March 2009 - (Free Research)
This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution. 
(WHITE PAPER) READ ABSTRACT |

Managing Risk and Uncertainty - An Executive's Guide to Integrated Business Planning by Oracle Corporation

September 2009 - (Free Research)
Read this white paper to learn how Integrated business planning can help your company align strategic, operational, and financial plans. 
(WHITE PAPER) READ ABSTRACT |

Desktop Authority Password Self-Service Version 4.1.1 by ScriptLogic Corporation

April 2009 - (Free Research)
Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls. 
(TRIAL SOFTWARE) READ ABSTRACT |

Capturing the Essence of Accounts Payable Automation for SAP® by ReadSoft

August 2009 - (Free Research)
Read this paper to learn about the accounts payable (AP) automation solutions available today and learn which solutions best relieve the AP pain points while delivering the best overall solution, through leveraging the existing SAP® ERP environment and it's built in workflows. 
(WHITE PAPER) READ ABSTRACT |

Fundamentals of a Well-Built SAN by Hewlett-Packard Company

August 2009 - (Free Research)
The purpose of this white paper is to describe the benefits of a clustered architecture in comparison with traditional controller-based architectures, and to discuss the technology that makes HP LeftHand SANs better by design. 
(WHITE PAPER) READ ABSTRACT |

SEC Exam Survival Guide: Prepare in 12 Steps by Advent Software, Inc

August 2008 - (Free Research)
This Securities and Exchange Commission Exam Survival Guide provides you with the actions you can take to prepare for an SEC exam so that when the call comes, there is minimal stress and disruption to your firm. 
(WHITE PAPER)

USPM Manages SharePoint Environments, Sites, Users & Security - Free Trial! by Metalogix

November 2009 - (Free Research)
SharePoint's limited out-of-the-box administration utilities make management complex and burdensome, creating problems with permissions management, eliminating dead accounts and identifying orphaned sites along with increased SharePoint staff time. See how administrators use web-based Metalogix Universal SharePoint Manager to manage SharePoint. 
(TRIAL SOFTWARE) READ ABSTRACT |

Clearing the Way for Faster, Smarter Decisions: Instant, Accurate Information Drives Competitive Edge by SAP AG

December 2007 - (Free Research)
This paper examines how you can gain reliable, accessible information from efficient, integrated IT systems – and use that information to make faster, smarter decisions. In turn, the right decisions will lead to better operations and a stronger competitive position. 
(WHITE PAPER) READ ABSTRACT |

Green IT Matters at Wipro LTD by Wipro Technologies

September 2009 - (Free Research)
In September 2009, Wipro Ltd (Wipro), a global corporation in the Information Technology Enabled Services (ITES) industry which was head-quartered in Bangalore, India, was reviewing its Green IT plan. Read this white paper to learn more about Wipro's quest to become a true ecologically sustainable company. 
(WHITE PAPER) READ ABSTRACT |

Process-driven Business Intelligence: Building Smarter Business Processes by Information Builders

November 2006 - (Free Research)
The concept of BAM revolved around the notion that data could be gathered at critical points and information produced that could give businesses the ability to make better decisions on a near-real-time basis. 
(WHITE PAPER) READ ABSTRACT |

Web Lead Evaluation and Scoring Study by KnowledgeStorm, Inc (E-mail this company)

April 2006 - (Free Research)
KnowledgeStorm and The Artemis Group conducted an in-depth analysis of 15,452 Web leads generated by KnowledgeStorm. The objective of this study was to identify characteristics of Web leads that maximize sales opportunities and to debunk myths around what makes a good sales lead. 
(WHITE PAPER) READ ABSTRACT |

Five Steps To Effective Corporate Governance by Wipro Technologies

February 2009 - (Free Research)
This whitepaper takes a look at the importance of corporate governance in today's context, some best practices that companies can adopt in this area for effective corporate governance and, more specifically, lays out 5 important steps to effective corporate governance. 
(WHITE PAPER) READ ABSTRACT |

Capturing the Essence of Accounts Payable Automation by ReadSoft

August 2009 - (Free Research)
This paper discusses everything you need to make an educated and informed decision on automating your AP processes. Read this paper to learn the potential problems and solutions to automating AP. This paper will also examine the development of the types of solutions available in the marketplace today. 
(WHITE PAPER) READ ABSTRACT |

Chapter 2: Re-make or Re-model – Cloud Developer Strategies by SearchSOA.com

October 2009 - (Free Research)
Read the second chapter of the Cloud Computing E-Book and learn what developers should consider before moving applications to the cloud and to what extent they will have to re-think familiar go-to languages to make apps work in the cloud. 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 500 | Next Page


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