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The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc..
Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more...
>> Discover more offerings from SAP America, Inc..
Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more...
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Seven Key Considerations for Successful Deployment of Unified Communications by Dimension Data.

December 01, 2007 - (Free Research)
Integrating all forms of communication - from telephony to email, web conferencing to instant messaging (IM) - helps to deliver a richer communications environment that ultimately results in cost savings and productivity increases. Before embarking on such a journey there are a number of elements that require careful consideration. 
(WHITE PAPER) READ ABSTRACT |

Analyst Review: Private Cloud Platforms for IaaS, PaaS, and SaaS by IBM

September 11, 2013 - (Free Research)
Learn about the IBM private cloud platform and the standards IBm puts in place in order to allow organizations freely deploy, manage and distribute their applications and services across geographical and vendor technology boundaries. 
(WHITE PAPER) READ ABSTRACT |

Mainframe Tape Technology: Eight Myths, Realities and Best Practices by CA Technologies.

October 2008 - (Free Research)
CA Tape Encryption is an innovative, flexible, easily implemented comprehensive z/OS tape protection solution that ensures your data is not breached even if the tapes fall into the wrong hands. 
(WHITE PAPER) READ ABSTRACT |

Storage Magazine: October 2010 by SearchStorage.com

October 2010 - (Free Research)
Server and desktop virtualization have been applauded by all IT professionals – except the storage managers who have to deal with the added layer of complexity brought by these technologies. Fortunately, in this month's cover story, Eric Siebert outlines 10 tips that can ease the stress and challenges of managing storage in a virtual environment. 
(EZINE)

The Business Case for Outsourcing Software Testing to a Separate Vendor by LogiGear Corporation

January 2006 - (Free Research)
This whitepaper will explore the single-source, and the multi-source approach to application development, highlighting the advantages and disadvantages of each, and pointing out the distinct advantages that multi-sourcing has over single-sourcing. 
(WHITE PAPER) READ ABSTRACT |

E-Book: A CIO’s Guide to Outsourcing by Dimension Data

November 2010 - (Free Research)
Access this e-book and learn outsourcing contract danger signs, how to tell if changing vendors is worth the risk, the importance of encouraging innovation and flexibility from providers, and more! 
(EBOOK) READ ABSTRACT |

Global Sourcing Trends in 2012 by ComputerWeekly.com

March 2012 - (Free Research)
The latest IT outsourcing trends from global law firm Morrison & Foerster. 
(IT BRIEFING) READ ABSTRACT |

CW Buyer's Guide: Outsourcing by ComputerWeekly.com

July 2011 - (Free Research)
This in-depth buyer's guide, assesses the trends in outsourcing, the options for small and medium sized companies and the role of governance. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Offshoring ETL Development in EPM projects by Hexaware Technologies

October 2011 - (Free Research)
In this white paper, discover the benefits of off-shoring and the challenges that stand in the way of a successful outsourced project. 
(WHITE PAPER) READ ABSTRACT |

Trends and Changes Affecting Cloud Services by Oracle Corporation

October 2012 - (Free Research)
This document focuses on the trends that are driving decision-making on cloud including the growing connection between cloud, mobility, and data; cloud services governance and integration; and continuing development of cloud ecosystems among vendors. 
(WHITE PAPER) READ ABSTRACT |

Magic Quadrant for Data Center Outsourcing and Infrastructure Utility Services, North America by Dell, Inc. and Intel®

July 2011 - (Free Research)
More and more companies are showing interest in data center outsourcing, but there are a variety of providers to choose from. This white paper compares the outsourcing capabilities and infrastructure utility services of 17 vendors. Find out which providers were considered the challengers, leaders, niche players, and visionaries. 
(WHITE PAPER) READ ABSTRACT |

Supplier Management: Five Simple Things Your Organization Can Do to Improve Supplier Performance by Global Knowledge

January 2013 - (Free Research)
If you purchase goods and services from third parties to support your business processes, developing a solid supplier management strategy is crucial to your success. Access this paper to learn 7 features that make up an effective policy, how to use the ITIL to help during your program's creation, and much more. 
(WHITE PAPER) READ ABSTRACT |

WEALTH MANAGER'S TAKE ON OUTSOURCING by Wipro Technologies

February 2008 - (Free Research)
Wealth managers can ensure success of outsourcing relationships by ensuring a stringent service provider selection program based on service providers' processes, quality standards, cost efficiency and knowledge. 
(WHITE PAPER) READ ABSTRACT |

SAP Outsourcing for Mid-Market Companies: A Comparison of Three Leading Providers by itelligence, Inc.

March 2011 - (Free Research)
Running a business on SAP requires that the application be available 7x24, data be secure, and that the application can grow with an organization. The decision to select an outsourcer goes far beyond finding a data center. Read this paper and learn what questions to ask in order to select an outstanding SAP outsourcing provider. 
(WHITE PAPER) READ ABSTRACT |

The VMI Model: Managing Inventory outside the Four Walls by Clear Spider Inc.

August 2008 - (Free Research)
Vendor Managed Inventory (VMI) is a business model that allows supplier/manufacturer organizations to access, control, and replenish inventory for their customers. Clear Spider is the industry leader in VMI technology. 
(WHITE PAPER) READ ABSTRACT |

2011–2012 IT Budget Benchmarks by ComputerWeekly.com

November 2011 - (Free Research)
The Corporate Executive Board IT Budget Benchmarking Survey assess IT spending,  staffing, and outsourcing levels at more than 175 organizations globally, representing roughly US$38 billion in IT spend. Download for the latest IT budget trends. 
(IT BRIEFING) READ ABSTRACT |

E-Zine: Enterprise CIO Decisions: Running Lean in 2010 by SearchCIO.com

March 2010 - (Free Research)
Technology decision makers in the enterprise are under pressure to deliver results on tight budgets while streamlining efficiency, cutting costs, and reducing risk for their organizations. Read this E-Zine from Enterprise CIO Decisions to find out how ITSM, outsourcing and technology are combining to make IT a lean, mean fighting machine in 2010. 
(EZINE)

Gartner Magic Quadrant: Selecting a vendor by IBM

November 2011 - (Free Research)
The demand for greater ecommerce capabilities is growing leading CIOs and IT professionals concerned with choosing the perfect vendor. Through this in-depth vendor analysis by Gartner, uncover the top 6 questions you should ask and the strengths and weaknesses of the top 20 e-commerce vendors. 
(WHITE PAPER) READ ABSTRACT |

MarketScope for E-Discovery Software Product Vendors by Clearwell Systems

December 2009 - (Free Research)
Recession has accelerated the move to in-house e-discovery and more companies have brought, or are considering bringing, e-discovery in-house. This report will help enterprises build a business case, create a list of possible vendors and determine which ones best meet their needs. 
(WHITE PAPER) READ ABSTRACT |

The Enterprise Network Partner - Management and Transformation by Alcatel-Lucent

November 2008 - (Free Research)
This paper addresses the benefits of working with a managed service provider with the right experience to handle the management and transformation of enterprise voice and data networks and bring powerful strategic advantages to today's businesses. 
(WHITE PAPER) READ ABSTRACT |

CW+: 500 Club case study: The Royal Mail approach to supplier relationship management by ComputerWeekly.com

December 2010 - (Free Research)
Your IT department and your suppliers are at loggerheads. There is a culture of one-upmanship and awkwardness on both sides. It’s not quite war, but its getting there. What do you do? 
(WHITE PAPER) READ ABSTRACT |

Magic Quadrant for Business Intelligence Platforms by Board International

March 2011 - (Free Research)
This document presents a global view of Gartner’s opinion of the main software vendors that should be considered by organizations seeking to use BI platforms to develop BI applications. Buyers should evaluate vendors in all four quadrants and not assume only those in the Leaders quadrant can deliver successful BI implementations. 
(ANALYST REPORT) READ ABSTRACT |

Six Synergy Truths When Sourcing WFO & CCI From One Vendor by Genesys

March 2014 - (Free Research)
Many organizations are looking to outsource their contact center infrastructure or workforce optimization (WFO) in order to reduce costs and increase efficiency. However, some forward-thinking companies are outsourcing both from the same vendor, in an interconnected environment. 
(EBOOK) READ ABSTRACT |

The Cloud: Time for Delivery by ComputerWeekly.com

February 2012 - (Free Research)
This report from Capgemini, shows how organisations can navigate around ‘cloud confusion’  from suppliers pushing products rather than business solutions. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Security in Public and Private Cloud Infrastructures by Joyent

August 2010 - (Free Research)
This paper examines the current state of cloud computing security and details common security measures deployed in the industry. It will also detail the Joyent Smart Technology solutions for cloud computing use cases and how Joyent improves cloud security when compared to traditional techniques. 
(WHITE PAPER) READ ABSTRACT |

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