This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years. 

Read this white paper to learn why Actuate BIRT outperformed Pentaho and Jaspersoft to secure the leading open source overall ranking and surpassed other open source business intelligence (BI) vendors by a wide margin in this independent market study. 

There has been tremendous innovation in contact center workforce management (WFM) over the past three years, with new vendors and offerings entering the scene. Find out how the new generation of WFM solutions are easier to use, improve agent satisfaction, enhance customer experience and cut costs. 

Many enterprises looking to increase the flexibility, improve the scalability, enhance the availability and reduce the costs of data storage have turned to SANs. The Compellent SAN enables businesses to continuously integrate new disk drive, switch and network interface technologies without having to replace existing hardware or software. 

This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 

In order to deal with unprecedented data growth, small and medium sized businesses (SMBs) need to look into solutions tailored to their specific and changing needs. Read this analyst brief to learn SMB storage best practices, and learn about Quantum’s new additions to the SMB storage market. 

This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 

The phrase “augmented reality” was coined by Boeing researcher Tom Caudell in the early 1990s to describe a digital display viewed through a headset  which guided workers through electrical wires in aircraft. The term has since gained currency and is now taken to describe digital information overlaid on the physical world. 

Why should an independent software vendor (ISV) care about cloud computing? The answer is simple: Using the cloud has the potential to increase an ISV’s revenues and/or decrease its costs. This white paper discusses why cloud computing is important for ISVs and provides insights on a solution that can help them benefit from this environment. 

With a transition to new endpoints, capabilities and services, changes are on thehorizon for videoconferencing, and the emphasis is now shifting to improvingendpoint coverage and adding reach. 

Object-based storage dispenses with the hierarchical file system, so there are no nested subfolders. Instead, it uses an indexed flatfile structure in which each object is given a unique ID. This issue of IT in Europe includes case studies of how object-based storage products are being implemented in Europe. 

UNT needed to deploy a new SAN that could meet the performance, ease-of-management, and cost requirements. In the search for the right solution, they went through an extensive cost of ownership analysis of the competing vendors. Read this Case Study to learn more about the solution they found.