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		TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..

Choose Your Next SOA Implementation Step Carefully by Seros June 2008 - (Free Research) This white paper discusses the critical role of an Enterprise Service Bus and an open standards-based reference architecture in a successful SOA initiative. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Business intelligence software evaluations: Forrester analyst Boris Evelson shares trends and tips by Business Objects January 2008 - (Free Research) Boris Evelson principal analyst with Forrester, outlines best practices for business intelligence software evaluation and BI software trends in this podcast. (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

IDC Technology Assessment Vendor Viewpoint: Teradici Corporation by Teradici Corporation March 2008 - (Free Research) In this assessment IDC provides insight into Teradici's PC-over-IPTM Processor. IDC studies the positioning of Teradici's solution, the capabilities and applications of the technology, the size and trends of the market it is addressing, as well as its challenges and opportunities for growth. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation. Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Application Delivery Controller Performance Report by F5 Networks (E-mail this company) September 2007 - (Free Research) The market for Application Delivery Controllers is very competitive, with nearly every vendor claiming a performance advantage in one scenario or another. Unfortunately, the claims from each vendor rest on differing definitions of performance criteria. This document details the results of comprehensive performance testing of F5, Cisco, and Citrix. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Application Delivery Controller: Performance Report by F5 Networks (E-mail this company) April 2008 - (Free Research) This report documents the performance of the top Application Delivery Controllers offered by F5 Networks, Cisco Systems, and Citrix Netscaler. Through the development and implementation of robust and reproducible testing methods, F5 demonstrates a significant performance advantage over the competition in a comprehensive set of tests. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Surviving amid "ERP Sharks" as a "Visionary Vendor for the Pragmatic User" (Part I) by SYSPRO. April 2008 - (Free Research) Learn about a solution that offers a number of vertically-oriented and differentiating capabilities that are not typically found in traditional ERP systems. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Choosing a Remote DBA instead of a Full-time Consultant? by Ntirety June 2008 - (Free Research) Relational databases like Oracle grow 3x to 5x in size every three years, but most are not backed up properly. Learn about one of the newest trends in the industry: to outsource or out-task to your database administration needs. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Epicor Procurement - Mid-market e-Sourcing Software by Epicor Software Corporation. With Epicor Procurement, requisitioners have access to approved catalogs with pre-negotiated items and prices. Buyers and CFOs can sleep better at night knowing that Procurement ensures organizational compliance to purchasing rules. The result is better control with less work on everyone's part.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Forrester Wave™: Enterprise Open Systems Virtual Tape Libraries, Q12008 by Sepaton. March 2008 - (Free Research) Forrester evaluates 12 virtual tape library (VTL) vendors across 58 criteria to determine a relative ranking that reflects the strength of their offerings as well as their market strategy. This report is a must-read for companies choosing to add VTL to their data protection strategy. (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Security Virtual Jam Session: The Secured Enterprise by IBM Corporation February 2008 - (Free Research) Join IBM Security Executives for an informative session on the current security landscape, the requirements for a new approach to securing the enterprise, and a rare live Q&A session with IBM security leaders. (WEBCAST) GO TO WEBCAST

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Business Value of Social Networking Applications by HiveLive, Inc. April 2008 - (Free Research) This white paper examines the development of the social networking market, provides an overview of the benefits to be derived from using social networking technologies and explores the role of social networking vendors in this critical market. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Getting Your Products Approved for the Federal Technology Market by Command Information April 2008 - (Free Research) This paper focuses on IPv6 (Internet Protocol version 6) integration for the United State federal government, and the principles and tools required for government-approved grade products. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Application Delivery Security: Integrated “Any App” Security by F5 Networks (E-mail this company) April 2007 - (Free Research) Most organizations are familiar with application security and Web Application Firewalls, realizing that secure application access and delivery are necessities. There are many factors that are driving this push, most notably led by the “webification” of the older client/server architecture-model applications. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Magic Quadrant for SSL VPN, North America, 3Q07 by SonicWALL January 2008 - (Free Research) Gartner ranks vendors in the Magic Quadrant based on performance for calendar year 2006 through the end of September 2007 and on additional road map and client reviews received up to publication date. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Establishing Visibilty into Remote Vendor Access at Pelephone by Observe IT March 2008 - (Free Research) Pelephone turned to ObserveIT’s window session recording platform for the purpose of establishing visibility into remote session activity. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Looking beyond RAID and Virtualization: Exploring Alternative Storage Solutions by Omneon May 2008 - (Free Research) This paper discusses how RAID and virtualization provide benefits for certain storage issues but ultimately both succumb to their limitations. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

TMOS: Redefining the Solution for Application Delivery Networking Appliances by F5 Networks (E-mail this company) November 2007 - (Free Research) In this white paper, learn about F5's TMOS architecture, a collection of real-time features and functions, purpose-built and designed as a full-proxy solution with the power and performance required in today’s network infrastructure. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Enterprise Data Integration Essentials: Understanding Popular Data Integration Methods Benefits and Drawbacks by SyncSort April 2008 - (Free Research) This e-book explores real-time data integration methods, benefits and drawbacks of popular enterprise data integration methods and a market overview of platforms and software. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Next Generation Fibre Channel Storage Systems Market Forecast 2007-2011 by 3PAR May 2008 - (Free Research) The overall Fibre Channel storage system market forecast consists of a roll up of both the Mid-range Fibre Channel Storage (MFCS) and High-end Fibre Channel Storage (HFCS) system market forecasts. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by CDC Software - Pivotal CRM (E-mail this company) November 2006 - (Free Research) Most CRM vendors claim their solution is customizable. Understanding what "customizable" really means, however, can make the difference between attaining your organization's goals and implementation disaster. CDC Software is pleased to offer you a new free white paper that will help you understand the difference and why it matters. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Making a Strategic Business Intelligence Choice - A Checklist by Business Objects March 2008 - (Free Research) This white paper focuses on the factors your organization should consider when selecting a BI vendor and establishing its products as its BI standard. (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Business Intelligence Software Buyers Guide: How to Evaluate and Buy BI by Business Objects February 2008 - (Free Research) Get expert insight into navigating the BI market, learn how to justify the potential ROI of BI systems, find out BI project management best practices and read advice for dashboard and scorecard deployments. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Epicor Vantage: Comprehensive ERP Software for Mid-market Manufacturers by Epicor Software Corporation. Vantage is designed to meet the needs of make-to-order and mixed-mode manufacturers. It is delivered ‘out-of-the-box’ with built-in workflow processes that enable manufacturers to manage the entire order cycle: from Marketing and Sales through Production and Planning, Sourcing and Procurement, Installation and Service, and Financial recognition.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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