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The EMA All-Stars in Enterprise Systems Management for 2008 by CA Technologies. March 2008 - (Free Research) Analyst firm EMA has released the results of their first ever All-Stars in Enterprise Systems Management for 2008 report, covering 18 different systems management disciplines.  (WHITE PAPER) READ ABSTRACT |

Oracle's StorageTek LT0-5 Tape Drive: Industry Leading Scalability by Oracle Corporation July 2010 - (Free Research) This paper will discuss the advantages and industry-leading capacity of the StorageTek LTO-5 tape drive and how implementing StorageTek LTO-5 into StorageTek tape libraries will result in a significant boost in capacity that will help customers stay on top of their data growth needs.  (WHITE PAPER) READ ABSTRACT |

FalconStor Heats up VTL Deduplication and the Data Deduplication War by FalconStor Software June 2009 - (Free Research) Today, let's focus on one of the leading players in the data deduplication space, FalconStor. FalconStor can rightfully claim the market share leadership space for VTLs, even though there are other strong players in the space. But the market is fiercely competitive and FalconStor is not resting upon its laurels.  (JOURNAL ARTICLE) READ ABSTRACT |

Vendor Report Card: How to Select the Best Cloud and Virtualization Solution for Your SMB – Full Paper by VMware, Inc. September 2012 - (Free Research) Access this exclusive resource to examine four of the leading virtualization and cloud solution vendors and three leading public cloud IaaS ecosystems based on a number of different criteria.  (WHITE PAPER) READ ABSTRACT |

Creating a Dynamic Information Infrastructure by IBM September 2009 - (Free Research) Discussions with customers and research into vendor offerings are the basis of this white paper. It prescribes a customer transformation roadmap, profiles two customers’ information infrastructure journeys, and provides an analysis of IBM’s and EMC’s associated visions and strategies.  (WHITE PAPER) READ ABSTRACT |

Demystifying Data De-Duplication: Choosing the Best Solution by FalconStor Software February 2009 - (Free Research) Data de-duplication has been described as the next evolutionary step in backup technology. Many vendors lay claim to the best data de-duplication approach, leaving customers to face the difficulty of separating hype from reality. This document provides the background information required to make an informed data de-duplication purchasing decision.  (WHITE PAPER) READ ABSTRACT |

Linux Related Technical Support Study by SUSE August 2010 - (Free Research) When it comes to technical support services, not all Linux offerings are created equal. This white paper evaluates three leading Linux vendors on several critical support capabilities, including ease of access to services, knowledge and expertise, and speed and effectiveness of resolution.  (WHITE PAPER) READ ABSTRACT |

Why Your Current Service Desk is Failing Your Business, and What to Do About It by CA Technologies. September 2012 - (Free Research) Outdated service management platforms are a problem for many businesses, as they result in an excess of costs and complexity.  In today's business environment, a service desk update may be in order, and this resource outlines the requirements for a successful platform, along with questions to ask before making a purchase decision.  (WHITE PAPER) READ ABSTRACT |

IT Courseware by SkillSoft Corporation SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.  (ASP & SOFTWARE PRODUCT)

E-Guide: Best practices and considerations to ensure help desk management success by SysAid Technologies April 2011 - (Free Research) This e-guide from SearchDataCenter.com explains why it is essential analyze the performance of your service desk to ensure optimal results. Gain expert insight into how to improve IT help desk services with vendor support. And find out how to help staff be more productive by providing them with extra support.  (EGUIDE) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation   (SOFTWARE PRODUCT)

Best Practice for NDMP Backup Veritas NetBackup by Symantec Corporation January 2009 - (Free Research) Customers are confronting the confusing number of options and configurations when it comes to backing up and restoring their network attached storage servers. This paper addresses this by describing the best practices for protecting and recovering NAS devices utilizing the Network Data Management Protocol.  (WHITE PAPER) READ ABSTRACT |

Intel Cloud Builder Guide to Cloud Design and Deployment on Intel Xeon Processor-based Platforms: Enomaly Elastic Computing Platform by Intel June 2010 - (Free Research) Cloud service providers, cloud hosters, and enterprise IT personnel who are looking to offer cloud computing services to their customers or internal users can learn much from this use case about the reference architecture, which can be used as a baseline to build more complex usage and deployment models to suit specific customer needs.  (CASE STUDY) READ ABSTRACT |

Comparing the Total Cost of Ownership of SME On-Premises Business Management Applications and SAP Business ByDesign by SAP* March 2010 - (Free Research) In this document, we analyze the lifetime cost of ownership for a typical on-premises SME business management system and compare it to the cost of an equivalent SAP Business ByDesign implementation.  (ANALYST BRIEF) READ ABSTRACT |

Top 10 reasons customers choose Siemens Enterprise Communications to help transform their business by Siemens Enterprise Communications April 2013 - (Free Research) This white paper presents the top ten reasons why your peers chose a particular enterprise communications provider to meet their unique and changing communications needs.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Developing a Cloud Managed Services Business by N-able Technologies February 2013 - (Free Research) This podcast addresses the unique challenges and best practices for different types of cloud providers, their success stories, and how you can differentiate your cloud managed services.  (PODCAST) READ ABSTRACT |

Delivering Tomorrow's Backup and Recovery Infrastructure by EMC Corporation January 2012 - (Free Research) This white paper explores the best practices for modernizing all facets of your backup and recovery architecture in a fashion that suits your budget and established processes. Read now to learn more.  (WHITE PAPER) READ ABSTRACT |

Vendor Middleware-Based Application Integration Solutions Beat Custom Links -  Provides SOA Messaging Backbone by IBM December 2008 - (Free Research) Read this white paper for a discussion of server and storage infrastructure, application integration demand growth, service-oriented architecture, and enterprise application portfolios.  (WHITE PAPER) READ ABSTRACT |

Channel Strategies E-Zine - December 2010/ No.4 by SearchITChannel.com December 2010 - (Free Research) Read how the rise of cloud computing and virtualization is creating new opportunities for the channel in WAN optimization, and find out what skill sets VARs need to target business people who rely on smart phones or iPads on the road.  (EZINE) READ ABSTRACT |

Building the Next-Generation Data Center – A Detailed Guide by CA Technologies. April 2011 - (Free Research) Read this paper to learn how software vendors are offering virtualization management software that offers robust features and has well defined roadmaps. Read on to learn how to build the next-generation data center and overcome the challenges of managing a virtual infrastructure.  (WHITE PAPER) READ ABSTRACT |

Selecting the Correct SaaS-based IT Service Management Solution: Customers Share Experiences and Insights by Hewlett-Packard Company December 2012 - (Free Research) This helpful resources examines the key factors you should consider when choosing a Software-as-a-Service (SaaS)-based IT Service Management (ITSM) technology, and provides examples of real experiences and lessons from users who have already implemented such a strategy.  (WHITE PAPER) READ ABSTRACT |

eGuide: The changing landscape in IT systems management by Hewlett-Packard Limited September 2012 - (Free Research) Read this expert e-guide to learn how BSM is forcing systems management to improve IT operations productivity by emphasizing integration, automation and more. Also, find out how building the right IT services and why a services foundation could make or break an enterprise ITSM strategy.  (EGUIDE) READ ABSTRACT |

Microsoft Dynamics: Empowered People, Simplified Processes, and Connected Ecosystems by Microsoft August 2010 - (Free Research) This white paper provides an overview of how companies can use the capabilities in Microsoft® Office 2010 and Microsoft SharePoint® Server 2010 with Microsoft Dynamics to achieve these goals.  (WHITE PAPER) READ ABSTRACT |

Analyst's take: Nucleus Research's top 10 IT predictions for 2010 by ComputerWeekly.com January 2011 - (Free Research) The cloud continues to drive both rapid ROI and new ISV business models.  Beyond the cloud, expect 2010 to bring greater use of analytics, automation, and CRM, and a permanent shift in structural unemployment.  Bid auf Wiedersehen to the vendors who still haven’t gotten it.  (WHITE PAPER) READ ABSTRACT |

The Great Software Mind Meld: How “The Cloud” Is Helping Vendors Peer Inside the Heads of Prospective Buyers by Runaware June 2011 - (Free Research) The difference between intriguing software and best-selling software is customer insight from feedback. Read this white paper to learn about a cloud-based analytics solution that for the first time allows software vendors to cull actionable intelligence from reliable, untainted customer feedback.  (WHITE PAPER) READ ABSTRACT |

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