The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps. 

This resource explores how to overcome 8 common power management challenges with a new generation of intelligent, logical, and complete power management solutions. Learn how to improve power efficiency and cost-effectiveness inside. 

Choosing the right Web Content Management (WCM) solution requires more than an understanding of the content management capabilities needed to meet an organization’s requirements. Content management features should be common offerings from every WCM vendor. 

This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations. 

This white paper outlines steps that financial institutions can take to become more business savvy and efficient in the age of the consumer. Read on and learn how to leverage information and reduce risk, properly set product prices, learn about your clients and more. 

24% of annual online revenue is lost globally due to poor online customer experience. This report will underscore the importance of online customer experience management, or CEM, which is about taking a disciplined approach to understanding how customers interact with your business online and removing the obstacles to their success. 

This expert e-guide debunks common myths about how SharePoint works and what it can and cannot be used for. Save yourself time and headache with these expert tips and get insight on what SharePoint can realistically deliver. 

This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 

This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 

This e-guide gives a comprehensive review of vSphere as it looks at some of the features in vSphere that are most important to data storage managers as well as best practices for vSphere. It also offers a list of the most common and affordable shared storage options for small- to medium-sized businesses (SMBs) from different vendors. 

The cloud continues to drive both rapid ROI and new ISV business models.  Beyond the cloud, expect 2010 to bring greater use of analytics, automation, and CRM, and a permanent shift in structural unemployment.  Bid auf Wiedersehen to the vendors who still haven’t gotten it. 

This is a white paper compiled of survey findings on understanding a business' online customer experience. 

Is the C-suite really the best source of early leads that will convert to revenue for your company? New research from KnowledgeStorm unveils some surprising results that call this common conception into question, and should have technology marketers re-examining their lead targeting strategies.