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Gartner: Deriving value from Big Data for CRM by ComputerWeekly.com May 20, 2013 - (Free Research) Kimberly Collins, research vice-president of Gartner highlights the critical steps organisations should to take to integrate big data into Customer Relationship Management (CRM).  (ESSENTIAL GUIDE) READ ABSTRACT |

HP Business Service Management by Hewlett-Packard Company February 04, 2011 - (Free Research) HP Business Service Management solutions enable your IT organization to monitor and maintain the health of the key business services and processes it supports, and to make improvements to those processes to better support the business.  (WEBCAST) READ ABSTRACT |

How Professional Services Add Value to Radio Frequency Identification (RFID) Projects by Intermec March 04, 2009 - (Free Research) This white paper shows how qualified service providers can add value to RFID projects, highlights some of the planning issues and considerations that call for experienced advice, and provides guidance to the types of services available and how to differentiate service providers.  (WHITE PAPER) READ ABSTRACT |

Accelerate Value Creation: The Virtuous Cycle of Using Technology to Maximize Business Value by SAP America, Inc. October 18, 2008 - (Free Research) Understanding how IT can drive value and competitive advantage for your company is important for executives in all industries. This SAP Executive Insight paper explores the relationship between IT investment and performance and productivity gains.  (WHITE PAPER) READ ABSTRACT |

Leveraging the Value Proposition of SOA: How Enterprise Architecture Helps Organizations Analyze and Develop Their Services Strategy by Telelogic, An IBM Company May 2007 - (Free Research) This paper discusses SOA as more than a technology. SOA is an architectural principle that opens the door to using IT technology in new ways to help improve efficiency and productivity and provide value to both providers and consumers of services.  (WHITE PAPER) READ ABSTRACT |

Define What's Valued Online - A Webcast Presented by KnowledgeStorm by KnowledgeStorm Webinars (E-mail this company) September 2005 - (Free Research) The CMO Council and KnowledgeStorm have partnered to explore the relationship between online technology researchers and IT vendors. Join KnowledgeStorm in this Webcast replay to learn what over 1,400 survey respondents said about online technology content usage and its influence on IT buying.  (WEBCAST) READ ABSTRACT |

Worst Practices in SOA Implementation: Why Service-Oriented Architectures Fail by Information Builders Inc. (E-mail this company) October 2007 - (Free Research) Service-oriented architecture (SOA) enables different programs, applications, and tools to interact via self-contained services that do not depend on the context or state of the other service. This white paper provides insight into the top-four worst practices for SOA integration, and how to avoid and/or overcome these worst practices.  (WHITE PAPER) READ ABSTRACT |

Service Portfolio Management: Manage IT For Business Value by CA Technologies. October 2009 - (Free Research) Read this paper to learn how Service Portfolio Management can be implemented to achieve and show evidence of improved business satisfaction, reduced waste, reduced cost, and enhanced service quality. IT can better select strategic investments and maximize business value.  (WHITE PAPER) READ ABSTRACT |

Business Value Analysis Study: Citizens Business Bank by Symantec Corporation March 2009 - (Free Research) As a result of its relationship with Symantec, Citizens is achieving substantial business value. The Alchemy Solutions Group conducted a Total Operational and Economic Impact (TOEI) analysis of the different solutions deployed and quantified business value. Read this paper to see what they found.  (WHITE PAPER) READ ABSTRACT |

5 Keys to a Successful Identity and Access Management Implementation by CA Technologies. December 2007 - (Free Research) An effective Identity and Access Management (IAM) solution is quickly becoming a must-have or enterprise organizations. In this paper learn the five keys to successful identity and access management implementation.  (WHITE PAPER) READ ABSTRACT |

Boost IT Visibility & Value with Service Catalog by ServiceNow November 2012 - (Free Research) "Many CIOs are being pressured to demonstrate IT value. A service catalog can help you promote your services in a way the business can easily understand. It will become your service management foundation that can boost IT visibility and constantly demonstrate IT value to the business."  (WHITE PAPER) READ ABSTRACT |

Becoming Value-driven: Focusing on What Matters Most by IBM August 2008 - (Free Research) This white paper provides insight into the six key areas essential for becoming a value-driven organization. Discover how to gain the visibility and control essential to meet and exceed customer needs.  (WHITE PAPER) READ ABSTRACT |

Maximizing IT Investments: Recession-proofing Your Network by F5 Networks July 2008 - (Free Research) This whitepaper outlines a plan that enables network teams to implement a plan that optimizes application performance. It also identifies recession-proof networking technologies and their challenges.  (WHITE PAPER) READ ABSTRACT |

Reducing Total Cost of Ownership: Delivering Cost Effective Enterprise Business Intelligence by MicroStrategy Incorporated June 2008 - (Free Research) This white paper explains how MicroStrategy's enterprise strength, scalable platform and self-service technology enable organizations to achieve pervasive BI at the lowest industry ownership costs.  (WHITE PAPER) READ ABSTRACT |

Achieving Value in Healthcare Through Efficiency and Effectiveness by Dell, Inc. June 2012 - (Free Research) this white paper demonstrates how, by reforming health care delivery, implementing appropriate technology, and reshaping the medical establishment which supports efficiency and effectiveness, America can provide the best value in health care services for its citizens.  (WHITE PAPER)

Maximizing Value Report: A Benefits Analysis of 100 SAP Customers Worldwide by Mainstay Partners January 2008 - (Free Research) In this paper, Mainstay Partners analyzes 100 SAP customer case studies and success stories found in the book, "Maximizing Value – 100 Customer Successes" published in 2006. Learn the results of these 'best practice' companies.  (WHITE PAPER) READ ABSTRACT |

A Guide to Accelerating Business Value for Microsoft Environments by EMC Corporation March 2008 - (Free Research) In this guide we'll learn how EMC can accelerate the business value of Microsoft environments of any size and scope.  (WHITE PAPER) READ ABSTRACT |

Retail Opportunities in a World of Extremes: Understanding Today's Teens and Boomers by IBM May 2008 - (Free Research) This IBM study focused on two groups – teens and boomers. It explores their lifestyles, values, and particular preferences and attitudes toward shopping. Read this paper to learn how retailers can better meet the needs of these two segments.  (WHITE PAPER)

The next wave of digitisation: setting your direction, building your capabilities by ComputerWeekly.com September 2011 - (Free Research) Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report.  (IT BRIEFING) READ ABSTRACT |

Computer Weekly - 14 February 2012: Does government IT deliver value for money? by ComputerWeekly.com February 2012 - (Free Research) This week’s Computer Weekly, investigates the costs of government IT, asking whether taxpayers are getting value for money from the 8,000 IT staff employed by Whitehall. We also examine how IT leaders are preparing for the growth of bring-your-own-device policies and the mobile security implications.  (EZINE) READ ABSTRACT |

5 Reasons CIOs Are Adopting Cloud Computing in 2009 by Salesforce.com March 2009 - (Free Research) Cloud computing is transforming the way IT departments build and deploy custom applications during lean times and changing the economics of information technology. Here are the 5 reasons why thousands of companies are betting that cloud computing is the right technology strategy for 2009 and beyond.  (WHITE PAPER) READ ABSTRACT |

Benefits Management: How to increase the business value of your IT projects by ComputerWeekly.com February 2013 - (Free Research) This book extract explains how organisation can uses benefits management techniques to increase the value of IT projects to the business.  (BOOK) READ ABSTRACT |

Business Service Management by ASG Software Solutions Business Service Management (BSM) solutions can effectively be defined as the fusion of IT and business needs, Successfully employed, they will empower IT with the necessary tools to increase overall business value.  (SOFTWARE PRODUCT)

Executive Brief Digital Transformation: Creating New Business Models Where Digital Meets Physical by IBM November 2011 - (Free Research) As businesses embrace the digital revolution, they're rethinking what customers value most and creating operating models that take advantage of what’s newly possible for competitive differentiation. This report is designed to provide senior executives with analysis and insight on how fast and how far to go on the path to digital transformation.  (WHITE PAPER) READ ABSTRACT |

Accelerating the Business Value of Virtualization by CA and VMware March 2011 - (Free Research) Read this paper to learn how IT professionals can use a proven approach to leverage the benefits of virtualization to reduce costs, improve services and enhance business agility. Continue reading to learn how to accelerate the business value of virtualization.  (WHITE PAPER) READ ABSTRACT |

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