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The global state of the project management office by ComputerWeekly.com May 05, 2011 - (Free Research) This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.  (IT BRIEFING) READ ABSTRACT |

Enhancing the Customer Experience with Loyalty Management by SAP America, Inc. April 27, 2009 - (Free Research) By implementing loyalty programs that are integrated across sales, service, and marketing - across all channels of interaction - a firm can greatly enhance the customer experience, increase customer retention, and foster development of a community of people who serve as advocates for the business.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Business Intelligence Programs in Mid Market Organizations by SAP America, Inc. May 24, 2011 - (Free Research) This eBook is designed for IT and business professionals as well as business executives involved in BI decisions. It will give readers practical information on how to avoid problems and create successful BI programs in small and medium-sized businesses.  (EBOOK) READ ABSTRACT |

The capability approach to enterprise architecture by ComputerWeekly.com January 13, 2012 - (Free Research) A capability-led approach to enterprise architecture provides the rigour and structure that will allow companies to ‘do EA properly’ and deliver real business value, this paper argues.  (IT BRIEFING) READ ABSTRACT |

Overcoming Objections to Data Governance by Talend February 09, 2011 - (Free Research) Although it has been proven that creating a proactive data management strategy improves the effectiveness and value of almost any data intensive project, convincing those in charge can be a challenge. This white paper discusses the benefits of data governance as well as providing objection-busting strategies useful to any data champion.  (WHITE PAPER) READ ABSTRACT |

The Oracle Accelerate Program: Bring Value to Midsize Customers with Configurable and Scalable Solutions by Oracle Corporation August 2008 - (Free Research) This paper explains how the HP Oracle Accelerate program benefits customers by providing a complete solution with an effective delivery mechanism that speeds deployment and improves business processes.  (WHITE PAPER) READ ABSTRACT |

Worst Practices in SOA Implementation: Why Service-Oriented Architectures Fail by Information Builders Inc. (E-mail this company) October 2007 - (Free Research) Service-oriented architecture (SOA) enables different programs, applications, and tools to interact via self-contained services that do not depend on the context or state of the other service. This white paper provides insight into the top-four worst practices for SOA integration, and how to avoid and/or overcome these worst practices.  (WHITE PAPER) READ ABSTRACT |

Tread carefully with social media-based customer loyalty programs by Infor CRM February 2012 - (Free Research) Read this tip guide now to learn expert tips for interacting with your customers through Web 2.0.  (EGUIDE) READ ABSTRACT |

Social Media-based Customer Loyalty Programs by Infor CRM February 2012 - (Free Research) This e-guide from our editorial team will teach you how to efficiently deliver additional value to customers via social media as well as tips for finding balance when connecting with customers, and expert engagement tips from social media consultant Erik Qualman.  (EGUIDE) READ ABSTRACT |

The ROI of Business-Enabled Identity Management On-Demand Webinar by Sailpoint Technologies February 2012 - (Free Research) This on-demand webcast outlines the steps to building a business case for your identity management program.  (WEBCAST) READ ABSTRACT |

Best Practices in Performance Measurement and Reporting: Understanding the Global Investment Performance Standards® by Advent Software, Inc April 2010 - (Free Research) Whether you are just starting a compliance program or need to fine-tune your existing process, this document will help you understand the steps involved in becoming GIPS compliant. It is not a substitute for the Standards themselves. It is designed to help you understand the value of compliance, what’s needed to achieve it, pitfalls to avoid.  (WHITE PAPER)

Enhancing Business Process Management with Business Rules by FICO January 2012 - (Free Research) While a business process management system can save time and cut costs by governing processes, it can’t decide what to do, given a particular circumstance. A business rules management system enables the right decisions to be made quickly. This white paper uses case studies to illustrate the value of adding rules to BPM.  (WHITE PAPER) READ ABSTRACT |

The Keystone of a Trusted Cloud by CSC July 2011 - (Free Research) View this paper for an introduction to CSC Trusted Cloud Services and explore how it not only can satisfy client value expectations for enterprise agility, flexibility and economy, but also offer new payoff possibilities by combining strong security with transparency services to generate trust and open up new possibilities for enterprise value.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly - 17 January 2012: featuring the future of IT education; G-Cloud in action; networking challenges by ComputerWeekly.com January 2012 - (Free Research) In this week’s issue of Computer Weekly, we look at the future of computer science education now the government has scrapped the current ICT curriculum, and what this means for the IT industry. We talk to an early adopter of the government G-Cloud plan; and we examine the key challenges for network architects. Download the new issue now.  (EZINE) READ ABSTRACT |

Unlocking the Mainframe: Modernizing Legacy Systems to a SOA by Oracle Corporation July 2008 - (Free Research) Successful execution of an SOA strategy, combined with the release of the business value contained in legacy systems, can bring five proven benefits to the enterprise. Functioning as both a software development environment and a delivery framework, SOA provides a mechanism for defining business services and operating models.  (WHITE PAPER) READ ABSTRACT |

IT Courseware by SkillSoft Corporation SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.  (ASP & SOFTWARE PRODUCT)

Unlock the Value of Social Media Data by Hewlett-Packard Limited January 2012 - (Free Research) Read this paper now to learn how you can implement social data practices into your current customer analytics program.  (WHITE PAPER) READ ABSTRACT |

GBS/NExtGen Client Receives Medicare Meaningful Use Incentives by Intel and HP September 2011 - (Free Research) Springfield Center for Family Medicine, Inc. is among the first providers to receive payment for demonstrating Meaningful Use under the Medicare Incentive program. The Springfield, Ohio based primary care practice purchased NextGen Solutions in 2003 through GBS – NextGen’s leading value added reseller. Download this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Open Group technical document: IT Specialist Certification Accreditation Policy by ComputerWeekly.com October 2010 - (Free Research) A common characteristic of people-certification programs in the marketplace is that most test or validate the existence of relevant knowledge. Few reach beyond this.  (WHITE PAPER) READ ABSTRACT |

Award-Winning Microsoft Training Including Windows Vista, MCSE Certifications, and Exchange by Global Knowledge Network, Inc. April 2006 - (Free Research) Our MCSE Boot Camp is an intensive program that will help you get up to speed on Windows 2003 and prepare you for three new certifications - MCSE, MCSA, and Microsoft Certified Professional (MCP) status in each of the exam topics. The course features a combination of the theory and practical aspects of the Windows 2003 technologies.  (E-LEARNING TUTORIAL) READ ABSTRACT |

Getting a Head Start in Software Asset Management: Managing Software for Improved Cost Control, Better Security and Reduced Risk by Centennial-Software July 2008 - (Free Research) This white paper provides a general overview of SAM benefits, and then addresses the specific issues involved in getting SAM up and running in your organization.  (WHITE PAPER) READ ABSTRACT |

What's New in SOA Suite 11g? by Oracle Corporation June 2009 - (Free Research) In this new release of SOA Suite, Oracle continues to emphasize the development, management and monitoring of service-oriented architectures, while delivering the extreme performance & scalability required for mission-critical environments.  (WHITE PAPER) READ ABSTRACT |

Enabling Agile and Intelligent Businesses by Oracle Corporation June 2009 - (Free Research) Oracle SOA Suite 11g is a significant step forward toward empowering enterprises across the chasm to the next generation business applications that is powered by a platform delivering rapid composition, comprehensive lifecycle management, customizability, and easy upgrades.  (WHITE PAPER) READ ABSTRACT |

Oracle WebLogic Suite 11g: Benefit Your Business with Fast, Efficient Middleware by Oracle Corporation July 2009 - (Free Research) Oracle WebLogic Suite, a foundational element of Oracle Fusion Middleware, offers the ideal mix of performance, scalability, and operational efficiency to support modern IT requirements driven by ever-changing business needs.  (WHITE PAPER) READ ABSTRACT |

Secure SOA Infrastructure - Better Control Mission Critial SOA Deployments by Forum Systems September 2005 - (Free Research) Industry wide SOA rollouts have seen enterprises deploy critical supporting infrastructure around Web services security and Web services management. Forum Systems and Oracle Corporation "Secure SOA Infrastructure" is a market-leading solution that integrates software and hardware for mission critical SOA deployments. Find out more.  (WHITE PAPER) READ ABSTRACT |

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