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The Malware Report: Hotel Business Center PCs Strike Again by ESET
August 20, 2009 - (Free Research)
Matt Grant talks with Randy Abrams about security issues with hotel business center computers. These are public computers and they often have insufficient security features. In this podcast, Randy shares some interesting things he’s found in hotel computers and gives some advice on using them safely.
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The Malware Report: Radisson Hotels Exposed by Guest Data Breach by ESET
September 23, 2009 - (Free Research)
Matt Grant talks with Randy Abrams about a data breach at Radison Hotels. Unfortunately, an unknown number of their guests' credit card numbers were exposed to malicious hackers. In this podcast, Randy dishes out some advice on how to prevent this sort of data breach and what to do in the event that it’s already happened.
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Case Study: Eldorado Hotel Casino & Silver Legacy Resort Casino by NEC Corporation
August 05, 2009 - (Free Research)
Read this case study to learn how Eldorado Hotel Casino & Silver Legacy Resort Casino enhanced guest experience, discovered new revenue streams, streamlined employee workflow, and lowered total cost of ownership by implementing UNIVERGE communications framework and servers.
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Home Suite Home by Avaya
September 01, 2011 - (Free Research)
This videocast exemplifies a unified communications system that enables companies to experience real-time business communications solutions that allow them to collaborate in any mode they want—voice, video, email, or IM—on virtually any device they want.
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Simplify HR to Drive Performance Leading HR Organizations Share Their Strategies by Workday
May 29, 2012 - (Free Research)
This paper details 6 examples of leading global companies' HR departments that are at the forefront of workforce management strategies. Read this and learn how Four Seasons enables its employees to assist guests anytime, anywhere, or how Zappos.com aligns its organization around the company's 10 core values to offer exceptional customer service.
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Infor CRM Epiphany for Hospitality by Infor CRM
July 01, 2009 - (Free Research)
Infor CRM Epiphany for Hospitality provides the integrated marketing, customer service, and analytics capabilities hotels, casinos, and other hospitality companies need to deliver exceptional service at every touch point.
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Case Study: Mandarin Oriental by SDL Web Content Management Solutions Division
April 11, 2011 - (Free Research)
This Video from SDL takes a look at the ways in which up-scale hotel conglomerate, Mandarin Oriental, has implemented SDL web content management solutions to help expand their business around the world. Watch this video today to learn more.
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Top Five Requirements for Guest Wi-Fi Access by BlueCoat
June 12, 2013 - (Free Research)
Guest Wi-Fi is now expected in nearly every industry. In this brief resource, count down five essential security requirements for Wi-Fi that will allow you to deliver this service while enforcing acceptable use policies and meeting compliance regulations.
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Optim™ Data Privacy Solution by IBM
The Optim™ Data Privacy Solution de-identifies application data so that it can be safely used in testing or training environments. By substituting fictionalized yet realistic data for confidential information, Optim enables sites to test effectively while supporting privacy compliance initiatives.
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Making Life Simpler for Remote and Mobile Workers by Citrix Online - GotoMyPC
May 2008 - (Free Research)
Learn why Citrix® GoToMyPC® Corporate is the most secure, cost-effective and easiest-to-manage solution for providing remote access to the desktop.
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Vestcom International: Personalization Drives Repeat Business by Exstream Software
April 2008 - (Free Research)
Vestcom International is a New Jersey-based firm that offers end-to-end personalized communication solutions. Vestcom used Exstream Software's Dialogue solution to design a sophisticated relationship management program that is fostering...
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Choosing the Right Metropolitan Ring for Your Business by AT&T Corp
March 2011 - (Free Research)
Businesses are evolving and looking for more effective and efficient methods of handling bandwidth, performance and end-point needs. In addition, they are trying to anticipate future needs to help make good networking decisions.
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How Should an Enterprise Move towards Unified Communications? by Avaya Inc.
July 2008 - (Free Research)
Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
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Optimizing Video Performance Across the Distributed Enterprise by BlueCoat
October 2010 - (Free Research)
Do more with less: that’s the message echoing through corporate cultures today. One clear target is to contain costs, especially travel-related costs, which can be large enough to have a serious impact on bottom lines. Read this paper to find out more.
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Application Delivery Networks -- Enabling Video Ready Networks by BlueCoat
October 2009 - (Free Research)
This paper takes a look at some of the advantages of video conferencing in terms of both cost savings and time savings, explains some of the problems and challenges in making video conferencing work, and gives advice for making the network ready to accommodate video conferences.
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Prepare Your Enterprise for the Mobile Revolution: Boost the Bottom Line with Mobile UC by Avaya
September 2011 - (Free Research)
This white paper will highlight the changes in the mobile workplace; outline the benefits of unified communications and Fixed-Mobile Convergence for mobile workers; identify the key market trends and business challenges IT managers must pay attention to and offer best practices for choosing a solution that will deliver clear ROI.
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