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Jim Norton: The boardroom view of IT by ComputerWeekly.com September 05, 2012 - (Free Research) Jim Norton, former BCS president and chartered director, explains the 5 key roles of the CIO and offers tips to CIOs on building credibility with the board.  (PRESENTATION) READ ABSTRACT |

Harvard Business Review Article: Mastering the Management System by SAP America, Inc. September 01, 2011 - (Free Research) In this article, Kaplan, of Harvard Business School, and Norton, founder and director of the Palladium Group, explain how to effectively manage both strategy and operations by linking them tightly in a closed-loop management system, which comprises five stages.  (WHITE PAPER) READ ABSTRACT |

Case Study: San Diego Gastroenterology Medical Associates by ESET August 06, 2010 - (Free Research) Read this case to learn about one company's battle with virus protection and what they did to overcome it.  (CASE STUDY) READ ABSTRACT |

Managing Financial Performance by SAP America, Inc. April 04, 2011 - (Free Research) Read this white paper to learn why among leading organizations there is an increasing recognition of the value of using unified enterprise performance management (EPM) solutions to measure, manage, and monitor their financial and nonfinancial performance  (WHITE PAPER) READ ABSTRACT |

Healthcare IT Software: Three Hospitals Harness the Power of Microsoft Solutions by CDW Healthcare October 29, 2010 - (Free Research) This paper describes how hospitals have all partnered with CDW Healthcare to help them navigate the complexities of software licensing and deployment, as well as maximize the effectiveness of their investment and resources. Read on to learn the benefits these three organizations experienced with CDW Healthcare.  (CASE STUDY) READ ABSTRACT |

CW Special report on Symantec by ComputerWeekly.com May 14, 2013 - (Free Research) This in-depth profile from Computer Weekly, updated for 2013, gives you the key facts on Symantec's products, financial performance and strategy.  (WHITE PAPER) READ ABSTRACT |

The Hidden Security Threat -- When Ex-Employees Represent a Security Risk by Kaspersky Lab August 19, 2009 - (Free Research) From the laid-off to the disgruntled, ex-employees with an axe to grind can make companies vulnerable to data theft. Kaspersky Lab security evangelist Ryan Naraine discusses the threat and offers practical advice to prevent data loss.  (WHITE PAPER) READ ABSTRACT |

Austin Energy – Implementing Effective BI and Data Warehousing in Weeks by Infobright, Inc. November 16, 2010 - (Free Research) This case study looks at how an Austin, TX energy company, Austin Energy, has incorporated business intelligence (BI) best practices to achieve effective data warehousing in a matter of weeks.  (CASE STUDY) READ ABSTRACT |

HP AppSystems for SAP HANA - Utilities by Hewlett-Packard Limited July 03, 2012 - (Free Research) How can real-time analytics software help forward-thinking utilities companies convert the sea of new consumption data generated by automated smart meter readings into actionable intelligence for their business and customers? View this webcast to get a brief tutorial on the practical power of real-time analytics for the utilities industry.  (WEBCAST) READ ABSTRACT |

Utilities Are Once Again Leading with Mobile Technology by SAP America, Inc. May 09, 2013 - (Free Research) This in-depth webcast explores how utility companies can leverage SAP mobility tools to streamline business operations, get real-time access to their product and enterprise data from anywhere, and give their customers the support they need online, at any time.  (WEBCAST) READ ABSTRACT |

Unleashing the Power of Big Data in the Utilities Industry by Hewlett-Packard Company April 10, 2013 - (Free Research) The proliferation of smart meters and sensors, along with new channels for customer interaction have provided North American utilities with unprecedented access to data from the grid and from their customers. The challenge now is to take full advantage of all that data. Read on to find out how you can get started on your big data strategy.  (WHITE PAPER) READ ABSTRACT |

LA Water System Goes Digital by Autodesk November 2008 - (Free Research) Learn how the Los Angeles Department of Water and Power, the United States' largest municipal utility, uses Autodesk software solutions to complete work faster, reduce data errors, and accept and deliver city data in its native format.  (CASE STUDY) READ ABSTRACT |

Mobility XE Increases Utility Worker Efficiency by NetMotion Wireless June 2008 - (Free Research) Using a mobile VPN, workers in the field can quickly and easily access customer information, speeding the time for delivery of service.  (CASE STUDY) READ ABSTRACT |

IBM Service Management for the Intelligent Utility Network by IBM December 2010 - (Free Research) The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started.  (WHITE PAPER) READ ABSTRACT |

Unleashing the Power of Big Data in the Utilities Industry by Hewlett-Packard Limited September 2012 - (Free Research) The proliferation of smart meters and sensors, along with new channels for customer interaction have provided North American utilities with unprecedented access to data from the grid and from their customers. The challenge now is to take full advantage of all that data. Read on to find out how you can get started on your big data strategy.  (WHITE PAPER) READ ABSTRACT |

BMC Database Administration Solution for DB2 z/OS by BMC Software, Inc. April 2009 - (Free Research) BMC provides a set of tools and utilities that are designed to automate the complex processes involved in updating and managing DB2 environments with the aim of being easy to use, and fast and effective in their execution.  (WHITE PAPER) READ ABSTRACT |

Is Utility Hosting Right For Your Business? by AT&T Corp August 2010 - (Free Research) Compared to dedicated hosting, utility hosting is easily scalable and standardized as a turnkey package. Its chief advantage is that you pay only for the computing capacity that you use. A good time to adopt this solution is when change is taking place.  (WHITE PAPER)

SAP® Custom Development: Meeting the Needs of Utilities Companies by SAP America, Inc. September 2010 - (Free Research) This paper explains how to stay ahead of the competition you need software solutions that support your unique business processes. The SAP® Custom Development organization offers utilities companies a comprehensive, flexible range of custom development services that transform your unique challenges into innovative solutions and business success.  (WHITE PAPER) READ ABSTRACT |

Advanced Case Management for Smarter Energy and Utilities by IBM October 2010 - (Free Research) Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.  (WHITE PAPER) READ ABSTRACT |

Transforming Insight Into Action With Business Event Processing by IBM December 2009 - (Free Research) This white paper explores key business event processing capabilities that are helping energy and utilities organizations to manage instrumented and intelligent utility networks detect outages, improve grid security, and prevent fraudulent use of energy.  (WHITE PAPER) READ ABSTRACT |

Wales & West Utilities Distributes Data Entry Savings across the Company with Winshuttle by Winshuttle, LLC December 2008 - (Free Research) Wales & West Utilities uses Winshuttle to streamline SAP data loading and extraction in multiple business areas, from finance to asset management.  (CASE STUDY) READ ABSTRACT |

Protecting Process Control/SCADA, Smart Grid, and Internal Corporate Networks in Utilities by Sourcefire May 2013 - (Free Research) This whitepaper will help you learn more about utility networks such as process control networks (PCN) and supervisory control and data acquisition (SCADA) systems, their inherent vulnerabilities, and how to secure them effectively.  (WHITE PAPER) READ ABSTRACT |

Free Software – Solve Common LAN problems with Switch Port Monitor Utility by Fluke Networks October 2010 - (Free Research) For the majority of enterprises, the switch is the key network device, so visibility into the switch is necessary to thoroughly understand what’s actually happening on the network. Fluke Networks' free Switch Port Monitor software provides detailed information by port such as interface name, speed, status, packet activity and so much more.  (DOWNLOAD) READ ABSTRACT |

Case Study: Ocean County Utilities Authority by Perceptive Software August 2010 - (Free Research) Read this case study of a New Jersey utility company to learn how replacing their former document imaging system with the ImageNow enterprise content management allowed them to save time, accelerate AP approval processes, streamline cumbersome processes and curb frustration for employees.  (CASE STUDY) READ ABSTRACT |

Using VMware Infrastructure 3 with 3PAR Utility Storage in Datacenter Deployments by 3PAR October 2006 - (Free Research) This paper discusses the complementary benefits of combining features of VMware and 3PAR technologies to gain increased performance and avoid the cost of over-provisioning servers and storage in an IT infrastructure.  (WHITE PAPER) READ ABSTRACT |

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