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Black Duck Software Customer Success Story by Black Duck Software

October 07, 2009 - (Free Research)

Read this case study to see how Intel reduced software rework and mitigated business risk by using Black Duck™ Protex to validate that open source, 3rd party and internal software usage strictly adhered to Intel's software licensing policies.

(CASE STUDY)

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Service Level Monitoring: Real-Time Visibility and Reporting for Mission-Critical IT by Dorado Software

November 10, 2008 - (Free Research)

Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA‐oriented management approach.

(WHITE PAPER)

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Business Agility as Growth Enabler: How Can Midsize Firms Manage Change in an Increasingly Demanding World? by SAP AG

August 01, 2007 - (Free Research)

Your company's ability to meet changing customer requirements and drive revenue growth in a continually changing environment is essential. This whitepaper examines the related issues of growth and flexibility from a number of perspectives.

(WHITE PAPER)

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Empowerment as a Growth Strategy by Oracle Corporation

September 2007 - (Free Research)

Companies are using technology and other tools to help employees deliver an organization's best collective thinking during each customer interaction. Among them is Hewlett-Packard (HP), which we will feature in this paper. We will also explain why empowering your key customer-facing employees is the new path to achieving extraordinary results.

(WHITE PAPER)

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Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM by Microsoft

September 2009 - (Free Research)

Watch this webcast to learn how you can start enhancing your organization's interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution.

(WEBCAST)

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Taking Relationship Management to a New Level with Microsoft Dynamics CRM by Microsoft

September 2009 - (Free Research)

Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.

(WEBCAST)

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Professional Basketball Team Expands Customer Base with Microsoft Dynamics CRM by Microsoft

September 2009 - (Free Research)

This webcasts examines the trends, best practices, and competitive advantages of the customer-centric enterprise. Following the discussion with Martha Rogers, we find out how the Portland Trail Blazers have taken advantage of Microsoft Dynamics CRM to improve sales and grow their customer base.

(WEBCAST)

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Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM by Microsoft

September 2009 - (Free Research)

Watch this webcast to learn the concrete ways Microsoft Dynamics CRM can help you attain a 360-degree view of your customers.

(WEBCAST)

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Infor - ERP LX by Infor

September 2008 - (Free Research)

Infor ERP LX, the next version ERP BPCS, is a scalable, comprehensive, flexible and integrated ERP solution for mixed-mode and process manufacturers operating in an IBM System i environment. The solution improves the efficiency of core business processes.

(DEMO)

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Getting Started with Microsoft Dynamics CRM Online by Microsoft

December 2009 - (Free Research)

In this short video, we will show you some useful getting started tips to gain the most value out of your Microsoft Dynamics CRM Online evaluation.

(VIDEO)

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Customer case studies using HP Business Availability Center by Hewlett-Packard Company

June 2009 - (Free Research)

Read this paper to see how HP's Business Availability Center software can help you monitor customer experience and proactively identify issues before they become problems.

(WHITE PAPER)

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Microsoft Dynamics CRM Online Case Study: High Five Sportswear by Microsoft

September 2009 - (Free Research)

Learn how a sports apparel company was able to drastically improve customer service by adopting Microsoft Dynamics as their CRM system.

(CASE STUDY)

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Grow Your Business with the Visibility to Capture More Sales Opportunities by Microsoft

September 2009 - (Free Research)

In part one of this webcast series, we show you how the productivity of your sales teams can be dramatically increased by utilizing the enhancements in the newly released Microsoft Dynamics CRM 4.0.

(WEBCAST)

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Transforming Customer Service into a Strategic Asset by Microsoft

February 2008 - (Free Research)

View this webcast to discover how Microsoft Dynamics CRM can help you transform customer service into a strategic business asset.

(WEBCAST)

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Developing a High Performance Sales Team with Microsoft Dynamics CRM 4.0 by Microsoft

September 2009 - (Free Research)

View this webcast to find out how you can strengthen and streamline the way you find, keep, and grow customer relationships and to see how Microsoft Dynamics CRM is the right choice for your business.

(WEBCAST)

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Grow Your Business with Microsoft Dynamics CRM by Microsoft

September 2009 - (Free Research)

View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.

(WEBCAST)

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Using Microsoft Dynamics CRM and the Federated Model for Consolidated Pipeline Forecasting and Reporting by Microsoft

September 2009 - (Free Research)

View this webcast to learn how the federated model can help business units operate customized CRM systems while synchronizing to a central application. We explore how the server stores enterprise-pertinent information from all CRM systems, thus supporting executives responsible for achieving overall sales goals.

(WEBCAST)

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Increase Sales Productivity by Creating a Connected and Collaborative Sales Force by Microsoft

September 2009 - (Free Research)

Find out how you can get the sales solution of the future today. In this webcast, you learn how creating a connected, collaborative sales team can help you win new business, as well as keep the business you already have.

(WEBCAST)

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Get More Value for Less Money with Microsoft Dynamics CRM Online by Microsoft

December 2009 - (Free Research)

Microsoft Dynamics CRM Online provides fast online access, simple contact management and better sales performance for a low monthly cost - the best value on the market today. For Salesforce.com and Oracle CRM On Demand customers, it gets even better! Eligible organizations can get six months of Microsoft Dynamics CRM Online - at no charge.

(TRIAL SOFTWARE)

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Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution by Microsoft

April 2008 - (Free Research)

Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user..

(CASE STUDY)

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Chill Factore Video Case Study by Microsoft

July 2009 - (Free Research)

The Chill Factore is a unique indoor snow venue located in the northwest of England. Watch this video case study and discover how Microsoft Dynamics CRM has not only enhanced Chill Factore's relationship with it's customers, but also assisted in developing a more targeted marketing strategy.

(CASE STUDY)

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Increase Workforce Productivity Using Microsoft Dynamics CRM and Windows Mobile by Microsoft

September 2009 - (Free Research)

In this presentation, we explain how Microsoft can help your employees be more nimble, productive, and responsive to your customers by providing them with access to the critical information they need to make decisions.

(WEBCAST)

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SAP® Customer Care and Billing Solutions for a Changed and Challenging Utility Environment by SAP AG

January 2009 - (Free Research)

The customer care and billing functionality in SAP for Utilities provides billing for routine retail service and complex billing for commercial and industrial accounts, flat-rate billing for unmetered energy and nonenergy products.

(WHITE PAPER)

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Business Benefits to Hosting SAP with FIT – a Customer Perspective by Freudenberg IT

December 2009 - (Free Research)

Join Richard Downham, Senior Vice President of Managed Services, Freudenberg IT and Darnell Smith, IT Director, Elster Electricity, in this podcast as they examine the ROI and cost savings customers should expect from hosting SAP.

(PODCAST)

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Top 10 Reasons Customers Choose SAP for Business Transformation by SAP AG

January 2006 - (Free Research)

SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation.

(WHITE PAPER)

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