White papers are one of the most misunderstood, miswritten and misused marketing tools available. While many companies think they need a white paper, few manage to write, design or use them to their full potential. This podcast outlines eight key steps to take when writing a white paper and what you should do once the paper is written. 

This Technical Standard provides a taxonomy describing the factors that drive risk – their definitions and relationships. This Technical Standard is not a reference or tutorial on how to assess or analyze risk, as there are many such references already available. 

Read this 3-page case study to learn how GTE FCU avoided a costly “forklift” upgrade and instead benefited with Riverbed Steelhead appliances by reducing data traffic by fourfold, achieving RPO objectives, and enabling rich, granular reporting capabilities. 

This paper explains that to accomplish the objectives of making more-efficient use of IT resources, lowering power consumption, and reducing operating expenses, many companies are turning to server consolidation and virtualization efforts—endeavors that increase server CPU utilization and reduce the number of discrete servers in a datacenter. 

Whether your organization's service-oriented architecture (SOA) has 50 services being used by one customer, or 50 customers using one service, you need SOA governance; increased business agility depends on it. 

In this podcast, industry expert Rebecca Wettemann discusses how companies can balance customer experiences and brand promotion without creating conflict. 

This paper examines the key communications challenges faced by organizations today and how web collaboration is delivering the right tools to help organizations meet their growth objectives. 

This Case Study assesses the deployment of Mimecast SaaS-based Unified Email Management (UEM) solution at Basic Energy Services, a renowned publicly traded oilfield services Company. IDC examines the effectiveness of the Mimecast solution and its services in meeting Basic Energy Services' needs and the reasons why the Mimecast solution was chosen. 

With a plan to simplify, consolidate and virtualize using converged infrastructure technology, the cancer center at Roswell Park anticipates $2 million reduction in operational costs, and improved staff productivity. Read this case study for all the details. 

Watch this flash demonstration to see an overview of CA Business Service Insight's capabilities to govern service level agreements in order for you to manage obligations with external customers. 

This sample chapter explains how to draft a useful migration document and outlines key points your Exchange Server upgrade document should include, such as management strategies, storage design, software compatibility and more. 

For every area of your datacenter, Sun Professional Services has created a tailored assessment service.