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Business-driven BI: Using New Technologies to Foster Self-Service Access to Insights by BeyeNETWORK

September 11, 2012 - (Free Research)
Wayne Eckerson explores the challenges of implementing self-service BI tools in this e-guide. Read it today to discover ten key best practices for self-service BI, including what you need to know about the two main types of users, the realities and challenges of self-service BI, and much more. 
(EGUIDE) READ ABSTRACT |

IBM Social Analytics: The science behind social media marketing by IBM

December 31, 2011 - (Free Research)
Access this white paper to learn how savvy marketing professionals are using new technologies to learn about their customers' attitudes, preferences and buying habits from what they say publically, available on social media and through the full range of interactions that can be recorded, measured, and analyzed. 
(WHITE PAPER) READ ABSTRACT |

New Contact Center Metrics to Fit Busy New Customers by Aspect

March 14, 2014 - (Free Research)
View this exclusive e-guide to learn more from Fluss and other CRM experts as they explore the right and wrong way to leverage mobility to reach busy customers, as well as how to implement new contact center metrics to measure the effectiveness of new channels -- including email, chat, and social media. 
(EGUIDE) READ ABSTRACT |

Big data: New insights transform industries by IBM

December 18, 2013 - (Free Research)
Access the following white paper to uncover how companies are leveraging new analytics technology and practices to stay ahead of the big data curve. Discover how you can gain the actionable intelligence you need and what you can do to gain a sharper competitive edge. 
(WHITE PAPER) READ ABSTRACT |

Kansas City Power & Light Energizes Network with Motorola's PTP 600 Series Fixed Broadband Solution by Motorola, Inc.

May 2007 - (Free Research)
This case study details how a large organization has deployed a new broadband solution that is more powerful and cost effective with the use of the unlicensed spectrum. 
(CASE STUDY) READ ABSTRACT |

Dell Fluid Data architecture provides the backbone for patient information at Kansas Spine Hospital by Dell, Inc.

March 2012 - (Free Research)
Read this brief case study to learn more about the storage scalability challenges that Kansas Spine Hospital faced, how it overcame them a Dell solution and the benefits it reaped, including simplified administration, reduced bandwidth and capacity costs, about 85% of acquisition costs for a backup solution by leveraging DR features and more. 
(CASE STUDY) READ ABSTRACT |

Advanced Case Management for Smarter Government by IBM

August 2010 - (Free Research)
Case management is an area in which many government agencies can benefit by using new tools and approaches. By reading this White Paper, learn how to unify information, processes and people to provide better, faster services and programs. 
(WHITE PAPER) READ ABSTRACT |

Exploring the shifting roles in test and QA management by CA Technologies.

September 2013 - (Free Research)
Although every company and industry is different, most are using new software practices that are changing the roles of test managers.  In this tip guide, learn the common development trends being seen in the industry and get advice for test and QA managers. 
(EGUIDE) READ ABSTRACT |

To Block or Not. Is that the Question? by Palo Alto Networks

December 2009 - (Free Research)
This White Paper is a practical guide to how to properly deal with Enterprise 2.0 applications (and what they are to begin with), from getting visibility to how to create and enforce policies that allow for safe enablement. 
(WHITE PAPER) READ ABSTRACT |

Converged Solutions for Healthcare Communication Infrastructures by Belden

September 2011 - (Free Research)
Today’s hospitals are increasingly using new applications to lower operational costs while boosting patient safety, care and service levels. So how can healthcare leaders ensure optimal performance of medical applications? Inside, learn about converged network strategies for simplified management of multiple medical systems. 
(WHITE PAPER) READ ABSTRACT |

Desktop Virtualization with View 4.5 and EMC Storage by VMware, Inc.

November 2011 - (Free Research)
This resource offers a design guide for implementing a scalable infrastructure for centralized server-hosted desktops. Review validation results and sizing advice for virtual desktop deployments using new unified computing and storage solutions. 
(WHITE PAPER) READ ABSTRACT |

University Deters Data Theft: Using Breakthrough 'Non Stop Laptop Guardian ' Technology by Alcatel-Lucent

February 2008 - (Free Research)
In this case study Charleston Southern University began using Alcatel-Lucent technology. This allowed the school's IT Department to remotely oversee, secure and manage wireless laptop computers, and "lockdown" these devices if lost or stolen. 
(CASE STUDY) READ ABSTRACT |

Deploying a Contact Center in the Cloud - A Guide to Best Practices by Genesys

July 2012 - (Free Research)
To effectively engage with customers across a newly-broadened spectrum of channels, savvy organizations are looking to cloud-based contact centers. In this white paper, discover 10 best practices for deploying and managing cloud-based contact centers that will help you keep costs down, customers happy, and processes efficient. 
(WHITE PAPER) READ ABSTRACT |

Inside IT: Stopping Security Threats in an Ever-Changing Landscape by Intel

December 2012 - (Free Research)
In this podcast, Intel's CISO Malcolm Harkins discusses the ever-changing security and threat landscapes and explains why adding advanced protection to your current systems is crucial to staying secure. 
(PODCAST) READ ABSTRACT |

Training Options: Choose Quality Content and Then Delivery by SAP America, Inc.

September 2010 - (Free Research)
This paper examines the importance of choosing a high-quality training provider and of having multiple training delivery options to facilitate a successful technology deployment. The paper also looks at the training offerings that enterprise application vendor SAP provides in this important market. 
(WHITE PAPER) READ ABSTRACT |

Cisco IT GRC Security Assessment Service by Cisco Systems, Inc.

June 2009 - (Free Research)
Effectively addressing security threats and compliance obligations with limited resources can be challenging. This paper describes how to reduce risk and cost of security and compliance by aligning business and technology information protection strategies. 
(WHITE PAPER) READ ABSTRACT |

Case study: Blue Cross Blue Shield of Kansas cuts mainframe software costs with IBM (May 2013) by IBM

May 2013 - (Free Research)
Lear how Blue Cross and Blue Shield of Kansas were able to migrate their mainframe software toward an equally functional but significantly lower-cost system - without heavy impact on users and the IT environment. 
(CASE STUDY) READ ABSTRACT |

Top Performance On Mixed Workloads, Unbeatable For Oracle Databases by Oracle Corporation

September 2013 - (Free Research)
This report examines how a new storage appliance delivers both on its "application engineered" premise and its broader capabilities for unified storage use cases and workloads of all types. It also briefly examines the new systems and their enterprise storage features, especially how they achieve high performance across multiple use cases. 
(WHITE PAPER) READ ABSTRACT |

SCOPIA Connector for Microsoft Office Communications Server (OCS) 2007 by RADVISION

February 2008 - (Free Research)
The new SCOPIA OCS 2007 Connector enhances the Microsoft solution providing the capability for Office Communicator users to participate in conferences with standards-based video conferencing systems and devices. 
(ARTICLE) READ ABSTRACT |

Presentation Transcript: The Enterprise Integration Triangle - Services, Data and Events by Progress

March 2010 - (Free Research)
Read this transcript and learn about the enterprise integration triangle and how the world's favorite international airline has mastered the code and key tools for integration platforms. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Intel® Xeon® Processor 5500 Series: An Intelligent Approach to IT Challenges by Intel Corporation

April 2009 - (Free Research)
This whitepaper covers the newest processor series from Intel. The Xeon 5500 processor series may dramatically improve on the efficiency of IT infrastructures and provide unmatched business capabilities for today's data centers. 
(ARTICLE)

SCOPIA Connector for Microsoft Office Communications Server 2007 by RADVISION

June 2008 - (Free Research)
RADVISION is extending its support of the Microsoft unified communications product line with the new SCOPIA Microsoft Office Communications Server (OCS) 2007 Connector. 
(WHITE PAPER) READ ABSTRACT |

Kelley Blue Book Case Study by Microsoft

July 2007 - (Free Research)
In 2006, Kelley Blue Book implemented a new analytical capabilities solution based on Microsoft Business Intelligence technologies. Now Kelley Blue Book has improved sales staff efficiency and created a compelling new Web analytics product that can provide its business customers with more targeted data for their marketing efforts. 
(CASE STUDY) READ ABSTRACT |

Microsoft announces new office 365 offerings by ComputerWeekly.com

March 2013 - (Free Research)
Analyst group, Nucleus Research assesses Microsoft's plans to  update to its Office 365 cloud services, including enhanced social capabilities with SharePoint and Yammer. 
(ANALYST REPORT) READ ABSTRACT |

Key Insights for Building “Consumerised” End-User Services by ComputerWeekly.com

October 2011 - (Free Research)
This report extract from the Corporate Executive Board gives IT organisations an insight into the best approaches to building and managing consumer technology in the workplace. 
(IT BRIEFING) READ ABSTRACT |

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