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Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
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Use effective call centers to build customer loyalty by Infor CRM

February 08, 2012 - (Free Research)
This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty. 
(EGUIDE) READ ABSTRACT |

Unlock Hidden Profits Using Effective Pricing Strategies by SAP America, Inc.

March 24, 2011 - (Free Research)
Learn how to use smart, sound pricing strategies to increase revenues while protecting margins. Enterprise-wide visibility into the many drivers that come into play can help with identifying opportunities, negotiating deals properly, and adjusting with agility to changing conditions. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Creating an Effective Social Analytics Program by IBM

December 21, 2012 - (Free Research)
Read this e-guide to discover the tricks of effective social media analytics, including:knowing, up front, what you hope to achieve with the data; bringing in an analytics software vendor or service provider if you don't plan on analyzing large quantities of data; and using social analytics as a crisis aversion tool. 
(EGUIDE) READ ABSTRACT |

Improve Organizational Communications by Cisco Systems, Inc.

October 28, 2011 - (Free Research)
As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Learn about a collaboration platform that allows for improved employee communication and productivity. 
(WHITE PAPER)

Improve Organizational Communications to Drive Business Results by Cisco Systems, Inc.

October 21, 2011 - (Free Research)
As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Access this resource to learn about collaborative tools that enable increased productivity, business agility and competitive advantage. 
(WHITE PAPER)

From Fear to Value: CIO Strategies for Propelling Business Through the Economic Crisis by IBM

March 06, 2009 - (Free Research)
This whitepaper outlines key strategies for CIOs to drive business results through the economic crisis. 
(WHITE PAPER) READ ABSTRACT |

From Fear to Value: CIO strategies for propelling business through the economic crisis by IBM

March 17, 2009 - (Free Research)
Your aspiration: As a CIO, drive change, innovation and efficiency to help build a smarter enterprise that will prosper amidst global competition. Your daily challenge: As a CIO, deliver business results faster and better–with less. This whitepaper outlines key strategies for CIOs to drive business results through the economic crisis. 
(WHITE PAPER) READ ABSTRACT |

The Case for Infrastructure Convergence by HP & Intel®

October 27, 2011 - (Free Research)
Read this IDC Analyst Connection to see the questions that were posed by HP to Cindy Borovick Program Vice President for IDC's Enterprise Communications and Datacenter Networks program, on behalf of HP's enterprise customers. 
(WHITE PAPER) READ ABSTRACT |

Information Security and Multi-Compliance: Avoiding Audit Fatigue with a Single IT Compliance Strategy by Tripwire, Inc.

May 13, 2010 - (Free Research)
This Prescriptive Guide provides nine steps that information security managers can use to break the compli­ance blame cycle and build an information security program that more effectively mitigates security risk. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Counterparty Risk: Are We Leveraging Our Tools? by Sybase, an SAP company

February 22, 2012 - (Free Research)
While current technologies and techniques allow for more sophisticated and effective approaches to counterparty risk management than those that fell short in 2008, there are still barriers to successful adoption that will require organizational changes. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Euro crisis: Key questions CEOs and CIOs should ask each other by ComputerWeekly.com

April 02, 2012 - (Free Research)
With a potential economic crisis looming in the Eurozone, Gartner offers a checklist of questions that CIOs and CEOs should ask each other. 
(ANALYST BRIEF) READ ABSTRACT |

6 Mistakes Companies Make and How to Avoid Them by SAP America, Inc.

September 28, 2009 - (Free Research)
This paper highlights common mistakes companies make in a down economy and discusses how organizations can use business intelligence to avoid them. Use the self-assessment questionnaire at the end of this paper to determine the level of business intelligence opportunity across your organization. 
(WHITE PAPER) READ ABSTRACT |

IT matters again by ComputerWeekly.com

December 01, 2011 - (Free Research)
This report from Deloitte argues businesses are again investing in IT to provide the differentiation and innovation critical from their competitors despite the downturn. 
(IT BRIEFING) READ ABSTRACT |

Emergency Management Plans Made Easy & Practical by VMware, Inc.

January 25, 2013 - (Free Research)
Your DR plan covers immediate incident response, but does it address long-term post-crisis support? Learn about the key phases of an effective emergency management program - from prevention to resolution - by reading this exclusive SearchSMBStorage.com E-Guide. 
(EGUIDE) READ ABSTRACT |

Insurance: Converging Customers, Cost Management and Compliance by Kofax, Inc.

February 03, 2010 - (Free Research)
Through a case study with Pan-American, this white paper examines how insurers can generate measurable progress toward these goals by treating document driven business process automation as a strategic initiative at the C-level. 
(WHITE PAPER) READ ABSTRACT |

Deploying Simple, Cost-Effective Disaster Recovery with Dell and VMware by Dell and VMware

March 01, 2009 - (Free Research)
Dell and VMware have partnered to offer a cost-effective, high-availability architecture based on Dell™ server and storage clusters and VMware® vCenter Site Recovery Manager (SRM) - one designed to minimize scheduled and unscheduled downtime. 
(WHITE PAPER) READ ABSTRACT |

Ten Key Steps to Effective Succession Planning by Halogen Software

August 2008 - (Free Research)
Read this whitepaper to learn 10 Key Steps to Effective Succession Planning. It also discusses best practices, replacement planning, talent pools, and the aging workforce. 
(WHITE PAPER) READ ABSTRACT |

Succession Planning: The Key to Surviving the Talent Crisis by Plateau System LTD.

March 2008 - (Free Research)
By moving succession planning to the forefront of the corporate agenda and taking a proactive approach to leadership and employee development today, organizations are laying a solid foundation for smooth leadership transitions in the future. 
(WHITE PAPER) READ ABSTRACT |

After the crisis: What now? by IBM

March 2010 - (Free Research)
To succeed in this new climate, you now need to take decisive action to preempt scarcity, drive cost efficiency and find targeted approaches to revenue growth. Read this executive report to find out how. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly - 29 November 2011: Read this week’s issue of the UK’s leading technology publication, featuring the latest news, analysis and opinion about UK IT by ComputerWeekly.com

November 2011 - (Free Research)
In this week's Computer Weekly, we go behind the scenes at the datacentre that knows everything about you, at credit checking firm Experian. We analyse the government's new plans to change the way it works with IT suppliers; and kick-off our Buyer's Guide to outsourcing with a look at the latest trends. Download the new issue now. 
(EZINE)

Healthcare sector to shed pounds with mobile health applications by ComputerWeekly.com

November 2010 - (Free Research)
If the worldwide health system is not in crisis, it is under intense pressure and cost cutting trends in the light of the global downturn are only set to continue. For most hospitals and medical establishments budget allocations for IT were expected to be smaller in 2009 than in 2008. 
(WHITE PAPER) READ ABSTRACT |

Leadership Makes the Difference during Times of Global Financial Crisis: Optimizing Business Cycles through Technology Investment by SAP America, Inc.

January 2009 - (Free Research)
Investing in the right IT platform and end-to-end business processes enables companies to simplify the IT landscape and reduce total it cost. 
(WHITE PAPER) READ ABSTRACT |

Expert Tips for Preventing a Datacenter Power Crisis and Curbing Energy Usage by Raritan Inc.

December 2010 - (Free Research)
In this expert e-guide from SearchDataCenter.com, gain insight into how to monitor data center power growth and curb power demand. Learn key techniques for preventing a power crisis, including consolidating servers and optimizing data center design. And discover data center management tools that can help lower energy usage. 
(EGUIDE) READ ABSTRACT |

Confronting the Data Center Crisis: A Cost - Benefit Analysis of the IBM Computing on Demand (CoD) Cloud Offering by IBM

December 2010 - (Free Research)
Through IBM client interviews across several industries and other industry and workload analyses, this paper examines the benefits and costs of IBM’s Computing on Demand cloud offering for high performance business and technical computing. Read now to learn more. 
(WHITE PAPER) READ ABSTRACT |

Confronting the Data Center Crisis: A Cost-- Benefit Analysis of the IBM Computing on Demand (CoD) Cloud Offering by IBM

March 2009 - (Free Research)
Through IBM client interviews across several industries and other industry and workload analyses, this paper examines the benefits and costs of IBM's CoD offering for high performance business and technical computing. 
(WHITE PAPER)

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