WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Customer data analytics best practices from top performers by IBM September 30, 2011 - (Free Research) In this expert e-guide, gain insight into some of the best practices from the top performer's.  (EGUIDE) READ ABSTRACT |

Customer Data Security: PCI and Beyond - Benchmark Study 2008 by Apani March 2008 - (Free Research) This 2008 Customer Data Security Study reveals how quickly and how well retailers are responding to the PCI mandate and what measures retailers are taking now to minimize the risks associated with the capture, retention, and use of customer-specific data.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: DevOps: Continuous Testing with Virtualized Services by IBM May 2013 - (Free Research) In this comprehensive presentation transcript, explore why continuous software testing is an integral part of the DevOps strategy, and learn how testing virtualization can help you overcome challenges of creating and maintaining test environments.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Improve Organizational Communications to Drive Business Results by Cisco Systems, Inc. October 2011 - (Free Research) As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Access this resource to learn about collaborative tools that enable increased productivity, business agility and competitive advantage.  (WHITE PAPER)

Vestcom International: Personalization Drives Repeat Business by Exstream Software April 2008 - (Free Research) Vestcom International is a New Jersey-based firm that offers end-to-end personalized communication solutions. Vestcom used Exstream Software's Dialogue solution to design a sophisticated relationship management program that is fostering...  (CASE STUDY) READ ABSTRACT |

Celina Insurance Group Streamlines Collaborative Processes with Agents to Stay ahead of the Competition by IBM March 2009 - (Free Research) Read this case study to see how Celina Insurance Group implemented a collaborative extranet based on IBM Lotus Notes and Lotus Domino to enhance their competitive edge.  (CASE STUDY) READ ABSTRACT |

Mobility - Aironet 1100 Series by Cisco Systems The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.  (HARDWARE PRODUCT)

How to Start Your Big Data Journey by IBM June 2013 - (Free Research) Big data is not just about technology. It's about the value you can extract and the problems you can solve with the technology. This webcast explores five use cases that are excellent starting points for beginning the big data journey. Watch now to learn how to leverage big data technology and strategy for success.  (WEBCAST) READ ABSTRACT |

The One-to-One Future: Are We There Yet? by Infor CRM December 2008 - (Free Research) The need for one-to-one marketing has never been more urgent. This white paper shows how three core strategies must be deployed in order to address current and future business challenges, and to continue the journey toward the one-to-one future.  (WHITE PAPER) READ ABSTRACT |

An Introduction to the World Digital Asset Management Market by EMC Corporation January 2007 - (Free Research) DAM is defined as a value chain of software products that enable the archival and management of digitized content.  (WHITE PAPER) READ ABSTRACT |

How Top Retailers Use Transactional Email: Silverpop Study Reveals Revenue-Boosting Tactics by Silverpop Systems Inc. January 2006 - (Free Research) Transactional emails are those which companies send to customers to confirm a purchase, notify shipping dates, deliver warranty information and it also provide marketers a rich opportunity to develop strong customer relationships.  (WHITE PAPER) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation   (SOFTWARE PRODUCT)

ExtraView 5-Free Program - Issue Tracking, Workflow, and Process Platform by Extraview Corporation March 2008 - (Free Research) Register now and start using ExtraView for free. This is not a trial version; this is the same issue tracking system used by many Fortune 1000 companies. There are no hidden "gotcha's". Use your fully functional ExtraView site for up to...  (WHITE PAPER) READ ABSTRACT |

Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional by Microsoft June 2007 - (Free Research) This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows® operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2).  (WHITE PAPER) READ ABSTRACT |

Using Social Media to Deepen Your Customer Relationships by Infor November 2010 - (Free Research) Written for the marketing executive, this paper provides a useful framework to begin to assess how an organization can engage in social media to build deeper relationships with its customers.  (WHITE PAPER) READ ABSTRACT |

Deploying F5 Networks BIG-IP Local Traffic Manager with WebAccelerator for Microsoft Office SharePoint Server 2007 by F5 Networks November 2007 - (Free Research) One approach to improving overall system performance is the use of a class of Traffic Management Device commonly referred to as a WAN Accelerator. This paper details the results of using one such solution.  (WHITE PAPER) READ ABSTRACT |

Big Data - 5 Commonsense Best Practices Point to Data Virtualization by Denodo Technologies July 2011 - (Free Research) How can you make the best use of big data?  Learn how with data virtualization you can easily access and integrate diverse sources and deliver value-added, agile data services. Read this paper to discover 5 commonsense best practices that point to data virtualization and how you can use big data to get ahead.  (WHITE PAPER) READ ABSTRACT |

Improve Organizational Communications by Cisco Systems, Inc. October 2011 - (Free Research) As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Learn about a collaboration platform that allows for improved employee communication and productivity.  (WHITE PAPER)

The GeoTAX ® Enterprise Tax Management solution by Pitney Bowes Group 1 Software The GeoTAX ® Enterprise Tax Management solution provides you with the necessary tools to centralize all your corporate tax jurisdiction processing needs and supports critical tax compliance issues.  (SOFTWARE PRODUCT)

Computer Weekly – 14 May 2013: Lessons for local government IT - a visit to Cape Town by ComputerWeekly.com May 2013 - (Free Research) In this week's Computer Weekly: we visit Cape Town to find out how the South African city worked with SAP to manage citizen services. Tesco tells us how it saved £100m in its supply chain by using business analytics. And we examine Microsoft's response to the lukewarm reaction given by customers to Windows 8. Read the issue now.  (EZINE) READ ABSTRACT |

Dimensional Research: IT Process Automation in Real Life: HP Customers Share Experiences by Hewlett-Packard Company December 2012 - (Free Research) This report uses interviews from 14 customers using HP Operations Management software to examine the question of how far automation takes an organization in real implementations. Read on to discover the various benefits these users reported, including an in-depth look at the three most common experiences.  (WHITE PAPER) READ ABSTRACT |

An Overview of MPLS VPNs: Overlay, Layer 3, and PseudoWire by Global Knowledge November 2010 - (Free Research) This paper  examines the big picture when it comes to Multiprotocol Label Switching (MPLS), and what happens when a data packet traverses an MPLS cloud.  (WHITE PAPER) READ ABSTRACT |

Using Case Management to Empower Employees and transform Customer Service by Kofax, Inc. February 2013 - (Free Research) Businesses struggling to improve their customer service are failing to recognise the role and consider the needs of their own employees. This paper shows how successful customer service organisations have transformed customer service by empowering their employees with dynamic case management applications.  (WHITE PAPER) READ ABSTRACT |

Improving Web Application Performance for Your End-Users: Creating a Better Customer Experience by Gomez April 2008 - (Free Research) This report analyzes why data from the full range of Last Mile connections gives companies a strategic advantage in the hyper-competitive online marketplace.  (WHITE PAPER) READ ABSTRACT |

Taking Action on Analytics: Using data for customer loyalty and retention by Infor December 2010 - (Free Research) In this E-Book, hear from analysts and experts about recent trends in customer data and learn how winning organizations are truly taking action on analytics. Find out about the challenges that many organizations face when establishing and maintaining customer data management and retention programs and how to meet those challenges head on.  (EBOOK) READ ABSTRACT |

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