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Application Performance Brief: Oracle Applications by Blue Coat January 2007 - (Free Research) Oracle Applications are a collection of enterprise business applications, including ERP, SCM, and CRM applications, all utilizing Oracle's core relational database management system technologies.  (ARTICLE) READ ABSTRACT |

CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.  (WHITE PAPER) READ ABSTRACT |

Beyond the Thin Client: Why a Smart Client CRM Solution May Be a Smarter Choice by Pivotal CRM, a CDC Software solution November 2009 - (Free Research) This white paper compares and contrasts the two primary alternatives to thin clients and examines the differentiating characteristics that could impact your CRM implementation. Read on to learn why a smart client CRM solution may be a smarter choice.  (WHITE PAPER) READ ABSTRACT |

How to Ensure That Your Employees Will Want to Use CRM by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.  (WHITE PAPER) READ ABSTRACT |

Enterprise WAN Optimization: Delivering faster applications to any user, anywhere by Blue Coat March 2009 - (Free Research) This white paper looks at the specific issues behind application performance problems and how to resolve them within an ADN environment. It explores how important acceleration technologies such as bandwidth management, compression, protocol optimization, byte caching, and object caching can optimize key enterprise applications.  (WHITE PAPER) READ ABSTRACT |

Beyond the Edge: High-performance Content Delivery Enabled by the Limelight Networks XD Platform by Limelight Networks, Inc. October 2009 - (Free Research) This paper introduces a new and better technical approach to Internet content delivery, designed to address the escalating demands of today’s online consumers.  (WHITE PAPER) READ ABSTRACT |

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.  (WHITE PAPER) READ ABSTRACT |

Design Tips for Dynamic UIs Under Heavy Load by The Ajax Experience January 2010 - (Free Research) Patrick Lightbody examines common performance-related failures in Ajax sites and offers design tips for dynamic UIs.  (VIDEO) READ ABSTRACT |

The End User Experience: The Working End User by Intel Technology Provider December 2009 - (Free Research) This presentation transcript will discuss the End User. Ultimately, all of us are trying to look after are our end users. It does not matter whether we are the supplier or the customer that is receiving goods. We are all end users in this world, and what we are trying to do is to look at the end user and actually think about how they work today.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

VoIP Vulnerabilities by McAfee, Inc. March 2010 - (Free Research) The malicious behavior that we have seen in other media already plagues Internet voice calls. This report examines vulnerability trends as well as protocol- and application-layer attacks. Read this white paper to gain both a general and technical overview to the threats against VoIP and learn how to protect and remediate against them.  (WHITE PAPER) READ ABSTRACT |

CCNA v2.0 Review: Critical Concepts of the 640-802 CCNA Exam by Global Knowledge October 2008 - (Free Research) This paper helps students understand the types of information required to pass the new 640-802 CCNA composite exam by providing a convenient review of the exam's critical concepts.  (WHITE PAPER) READ ABSTRACT |

Enhanced Interior Gateway Routing Protocol (EIGRP) by Global Knowledge February 2010 - (Free Research) Every routing protocol has some pros and cons and its own metric considerations. In this white paper, we will discuss Enhanced Interior Gateway Routing Protocol (EIGRP), a Cisco-proprietary routing protocol.  (WHITE PAPER) READ ABSTRACT |

Expert strategies for making the most out of customer interactions by ColdSpark, Inc. February 2010 - (Free Research) In this podcast, learn ways to improve customer interactions and customer relations, get tips for learning more about your customers and find out the best ways to improve an organization's overall plan on customer feedback and interaction.  (PODCAST) READ ABSTRACT |

Dispelling 6 Common Myths about On-demand Call Center Solutions by Contactual, Inc. February 2010 - (Free Research) The inability of early prototypes of on-demand contact centers to deliver feasible solutions for contact center users only served to reinforce the superiority of on-premise solutions, creating a number of myths which today have no bearing at all. This paper presents the 6 myths of on-demand call center solutions and debunks them all.  (WHITE PAPER) READ ABSTRACT |

Interdomain Routing with BGP by Global Knowledge February 2010 - (Free Research) Border Gateway Protocol (BGP) is a very complex routing protocol where the administrator can influence the route choice in more ways than with an interior gateway protocol. This white paper will provide you with a high level overview of interdomain routing with BGP.  (WHITE PAPER) READ ABSTRACT |

Spanning Tree Protocol Essentials for the CCNA Exam by Global Knowledge November 2009 - (Free Research) The Spanning Tree Protocol (STP) was developed to solve the problems caused by loops in a bridged, or switched, topology. Read this paper for useful knowledge of the Spanning Tree Protocol - knowledge that will be useful for the CCNA exam.  (WHITE PAPER) READ ABSTRACT |

The Business Value of Pervasive BI by SAP America, Inc. February 2010 - (Free Research) This Aberdeen Analyst Insight draws on three discrete data sets in order to examine the business value of making access to BI more pervasive across the enterprise. The data shows that users taking such an approach have overcome a number of organizational challenges in order to drive significant business performance enhancements.  (ANALYST REPORT) READ ABSTRACT |

Successful Proof of Concepts in the Age of Desktop Virtualization by Forsythe November 2009 - (Free Research) One of the greatest challenges facing IT professionals today is the number and variety of desktop virtualization (VDI) solutions from which they can choose. This white paper examines four major considerations for efficient, effective and successful PoC results to help you choose the proper VDI solution for your organization.  (WHITE PAPER) READ ABSTRACT |

Automated IP Address Management: How to Cut Costs and Better Align your Network with Business Initiatives by Infoblox March 2009 - (Free Research) Check out this white paper for a discussion on network changes; IP address management; Core Network Services solutions; and the benefits of integrated, automated IP.  (WHITE PAPER) READ ABSTRACT |

FAQs on mobile policies by BlackBerry April 2008 - (Free Research) This expert podcast details the criteria for making sure your mobile usage policy fulfills your needs.  (PODCAST) READ ABSTRACT |

Courier Company Uses Blackberry Solution to Help Reduce Operational Costs and Improve Customer Service by BlackBerry February 2009 - (Free Research) In order to monitor and manage a workforce of independent drivers, the BlackBerry® Enterprise Solution was matched with Air-Trak, a solution that allows companies to track deliveries and receive almost instant updates on driver locations. Read on to discover how this improved operations for a mid-size courier company.  (CASE STUDY) READ ABSTRACT |

How to Secure and Accelerate Your Oracle Applications by Blue Coat July 2008 - (Free Research) This whitepaper examines the escalating application performance and security challenges corporations face today. It presents examples of how WAN application delivery optimization can greatly improve the security and performance of Oracle software.  (WHITE PAPER) READ ABSTRACT |

A Technical Review of Caching Technologies by Blue Coat December 2007 - (Free Research) The goal of this white paper is to discuss the role of caching, describe in detail how object caching and byte caching works, and show how these caching technologies work together to deliver true performance differentiation.  (WHITE PAPER) READ ABSTRACT |

Blackberry Enterprise Server for Novell GroupWise by BlackBerry February 2009 - (Free Research) The collaboration client that was previously named BlackBerry® Instant Messaging for Novell® GroupWise® Messenger is now named the BlackBerry® Client for Novell® GroupWise® Messenger.  (ARTICLE) READ ABSTRACT |

Converged Enhanced Ethernet: New protocols enhance data center Ethernet by Dell, Inc. March 2010 - (Free Research) Read this E-Guide to learn what new protocols offer that serve to expand the benefits and capabilities of data center Ethernet.  (EGUIDE) READ ABSTRACT |

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