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End-User Monitoring: Gaining Visibility into Hidden Business Risks by CA.

August 2008 - (Free Research)
This white paper explores how to implement effective end-user transaction monitoring and management to attain greater visibility into the user experience. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Forrester: Measuring the Business Value of IT by SAP America, Inc.

February 2008 - (Free Research)
Many organizations do a poor job of measuring the business value of their IT investments. Employing a consistent methodology that both business users and IT are held accountable for can improve your IT investment returns. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

OASIS Workers Comp; Claims, Policy, and Financial Management by Delphi Technology, Inc. (E-mail this company)

OASIS Workers Comp is a component-based, fully integrated insurance processing system that supports full-service workers' compensation insurance companies, third party claims administrators, and self-insured entities. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

OASIS Professional Liability; Claims, Policy, and Financial Management by Delphi Technology, Inc. (E-mail this company)

OASIS Professional Liability is a component-based, fully integrated insurance processing system, that supports full-service professional liability insurance companies, third party claims administrators, and self-insured entities. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

OASIS Property and Casualty; Claims Processing System by Delphi Technology, Inc. (E-mail this company)

OASIS P&C is a component-based, fully integrated insurance processing system, that supports full-service property and casualty insurance companies; third party claims administrators; and self-insured entities competing in today's vigorous markets. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Top 5 Reasons Why Application Performance and Network Security Go Together by Blue Coat

March 2008 - (Free Research)
Today’s IT organizations need to provide seamless, secure access to applications, a consistent user experience and high-performance and availability for users everywhere all at the same time. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Guide to Managing VoIP Performance in Converged Networks: Will Your Network be Able to Cope? by NetScout Systems, Inc.

June 2008 - (Free Research)
This white paper describes how to best plan for a successful implementation and optimal performance for applications across the board. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

OnDemand Professional by OnDemand Software.

OnDemand Professional offers a comprehensive platform to develop robust content and begin the process of successful change management. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

OnDemand Professional - Documentation, Training, and Support for Rollouts by OnDemand Software (E-mail this company)

OnDemand Professional is the solution for ensuring change management, achieving organizational readiness, and maximizing ROI. Through a collaborative user and expert environment, OnDemand Professional turns knowledge into productivity and ensures on-going end user competency. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience by Knoa Software

September 2008 - (Free Research)
In a recent study by Forrester Consulting, 87% of IT executives agreed that the best way to manage the service of business critical applications is to measure performance at the end-user level. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Transaction Perspective: Online Business Transaction Performance by Keynote Systems

Transaction Perspective consistently measures Web performance and availability across all major Internet backbones, from both inside and outside the firewall, and across third-party infrastructure and applications. Transaction Perspective provides performance and availability measurements for subscribed URLs and transactions 24 hours a day. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Streaming Perspective: Hosted Streaming Quality Measurement by Keynote Systems

Keynote Streaming Perspective® measures the quality and reliability of streaming media the way your users experience it. With operational monitoring, performance trending, and competitive benchmarking, Streaming Perspective gives you reliable performance data you need to deliver an excellent user experience every time. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Attachment Spam - The Latest Trend by GFI Software, Inc.

March 2008 - (Free Research)
This white paper explains what makes spam such an unbearable problem and how spamming tactics are evolving daily to beat anti-spam software 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

5 Keys to a Successful Identity and Access Management Implementation. by CA.

August 2008 - (Free Research)
An effective Identity and Access Management (IAM) solution is quickly becoming a must-have or enterprise organizations. In this paper learn the five keys to successful identity and access management implementation. 
(ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Measuring & Monitoring Flash-Based Web 2.0 Applications by Keynote Systems

February 2008 - (Free Research)
This video presentation covers the power of Flash, and what it takes to provide a superior Flash-based end-user experience, dealing with content-heavy pages and how to deliver the best web performance and availability and special co... 
(DEMO) READ ABSTRACT | GO TO DEMO

Electrical Efficiency Measurement for Data Centers by APC

August 2008 - (Free Research)
This whitepaper explains how data center efficiency can be measured, evaluated, and modeled, including a comparison of the benefits of periodic assessment vs. continuous monitoring. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Mail Attender® for Lotus Notes - Archiving and Email Management by Sherpa Software (E-mail this company)

Mail Attender® for Lotus Notes is a comprehensive email management tool that gives companies the power to control and manage data residing in email from a central location. Mail Attender can archive documents/attachments, enforce retention policies, delete non-business info & search content. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Expert Executive Office by Aderant

Expert Executive Office gives you a complete view of all your business operations and information, and provides the tools to use that information to make the right decisions, set strategy, measure the results and increase accountability. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Total Economic Impact of Lumension Security's Sanctuary by Lumension Security

August 2008 - (Free Research)
Lumension,s Sanctuary Application and Device Control is an IT-driven solution that automatically enforces endpoint security policies. The financial impact of moving from a voluntary compliance solution to an automatic one is illustrated 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

How Does Your IT Help Desk Measure Up? by Citrix Online-GotoAssist

July 2008 - (Free Research)
Effective and efficient IT operations are the “table stakes” for IT-business groups’ relationships -- they’re taken for granted by user groups but are glaring when absent. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Rich Internet Applications: Design, Measurement, and Management Challenges by Keynote Systems

February 2008 - (Free Research)
This paper describes the evolution of traditional Web pages and applications and reviews the behavioral characteristics of the emerging class of Rich Internet Applications(RIA). 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Measuring the True Business Benefits of Web Collaboration by Cisco Systems, Inc

September 2008 - (Free Research)
This paper examines the key communications challenges faced by organizations today and how web collaboration is delivering the right tools to help organizations meet their growth objectives. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Helpdesk Managed Services - Maximize End-User Satisfaction for Enterprises by ABS Associates Inc.

Providing quality helpdesk, desktop, and networking support and services is the heart of ABS' business. By rendering quick, responsive answers to your IT challenges, ABS will have a positive impact on the overall productivity of your organization. 
(SERVICE) GO TO DETAILED REPORT

Customer Information Quality Protection and Assessment by Datanomic.

A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Why Most Organizations Miss User Response Monitoring - and What to Do about It by Nimsoft, Inc.

August 2008 - (Free Research)
This guide explains the challenges of user response monitoring and how to overcome these challenges. It also teaches you how to get a real handle on infrastructure performance and shows you how it will impact user experience. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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