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IT Courseware by SkillSoft Corporation SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.  (ASP & SOFTWARE PRODUCT)

22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com December 12, 2011 - (Free Research) In this week’s Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now.  (EZINE) READ ABSTRACT |

Measuring the True Business Benefits of Web Collaboration by CA Technologies. September 2008 - (Free Research) This paper examines the key communications challenges faced by organizations today and how web collaboration is delivering the right tools to help organizations meet their growth objectives.  (WHITE PAPER) READ ABSTRACT |

Multi-Modal Learning by SkillSoft Corporation Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies.  (SOFTWARE PRODUCT)

ReferenceWare by SkillSoft Corporation ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!  (SOFTWARE PRODUCT)

Five Challenges to ITIL Best Practices by Global Knowledge October 2010 - (Free Research) The best practices described by Version Three of the ITIL® represent a de facto standard for IT Service Management and have become very popular in technology organizations over the last several years. This paper will explore each of these challenges, provide real-world examples of each, and present realistic methods for overcoming these challenges.  (WHITE PAPER) READ ABSTRACT |

Spanning Tree Protocol Essentials for the CCNA Exam by Global Knowledge November 2009 - (Free Research) The Spanning Tree Protocol (STP) was developed to solve the problems caused by loops in a bridged, or switched, topology. Read this paper for useful knowledge of the Spanning Tree Protocol - knowledge that will be useful for the CCNA exam.  (WHITE PAPER) READ ABSTRACT |

Tips on Applying for and Passing the PMP or CAPM Exam: Updated for PMBOK 4th Edition by Global Knowledge January 2007 - (Free Research) This white paper outlines the application process for both the PMP and CAPM exams, explains the composition of the exam questions, provides tips for successfully passing the exam, and lists the requirements to maintain certification.  (WHITE PAPER) READ ABSTRACT |

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT)

Communication Breakdown and Conflict within Teams by Global Knowledge Network, Inc. May 2004 - (Free Research) Team interaction is an essential component of job success. Often, the creation of teams can lead to communication breakdown and conflict. Learn to identify positive versus negative conflict and how each can impact on your project. This paper also includes a behavioral quiz to help you determine the health of your team.  (WHITE PAPER) READ ABSTRACT |

The Hidden Costs of Using Free Tools for Helpdesk Support by LogMeIn, Inc. February 2012 - (Free Research) Access this resource to learn why your “free” or legacy remote access and meeting tools for support could be costing you money without you knowing it.  (WHITE PAPER) READ ABSTRACT |

Video Trancript: Unlock your Back Office and Become a Social Enterprise by Salesforce.com February 2012 - (Free Research) Read this brief presentation transcript to learn how easy it is to get plugged into today's social, mobile business world by creating cloud apps that seamlessly integrate with your SAP applications and data.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Disk Backup: Sorting Through the Confusion of 5 Alternative Approaches by ExaGrid Systems, Inc. December 2010 - (Free Research) Many IT organizations have grown dissatisfied with tape-based backups and are looking for alternatives. This white paper will discuss the factors to consider when evaluating any of these alternatives, including a framework for assessing the value to IT for each approach.  (WHITE PAPER) READ ABSTRACT |

Disk Backup: Sorting Through the Confusion of 5 Alternative Approaches by ExaGrid Systems, Inc. December 2010 - (Free Research) Many IT organizations have grown dissatisfied with tape-based backups and are looking for alternatives. This white paper will discuss the factors to consider when evaluating any of these alternatives, including a framework for assessing the value to IT for each approach.  (WHITE PAPER) READ ABSTRACT |

Short-Run Manufacturer Builds Long-term Success with EnterpriseIQ by IQMS January 2011 - (Free Research) For years, Donnelly managed operations using an OS/2 operating system and various software packages. While Donnelly achieved much success using the OS/2 platform and manual scheduling, the company’s growth eventually began outpacing the system’s capacity. With EnterpriseIQ in place, Donnelly has seen improvements in every aspect of its business.  (WHITE PAPER) READ ABSTRACT |

Unlock your Back Office and Become a Social Enterprise by Salesforce.com January 2012 - (Free Research) The business value of social and mobile apps can now be harnessed by organizations who are already using SAP applications for their core operations. View this brief video explanation to learn how easy it is to get plugged into today's social, mobile business world by creating cloud apps that seamlessly integrate with your SAP applications and data.  (VIDEO) READ ABSTRACT |

How to successfully consolidate your Windows environment by Hewlett-Packard Company July 2010 - (Free Research) HP's Operations Manager 9.00 for Windows allows your organization to spend more time on strategic initiatives by using consolidated infrastructure monitoring tools. Download this evaluation copy and get a hands-on example of how this software works.  (TRIAL SOFTWARE) READ ABSTRACT |

Imason uses DocAve to Migrate Husky Injection Molding Systems to SharePoint 2010 in Less Than Four Months by AvePoint, Inc. January 2012 - (Free Research) This case study details how Husky successfully migrated massive volumes of data in a matter of four months using SharePoint 2010.  (CASE STUDY) READ ABSTRACT |

IDC MarketScape: Worldwide Business Process Platforms 2011 Vendor Analysis by Oracle Corporation December 2011 - (Free Research) This IDC study uses the IDC MarketScape model to assess the capabilities of vendors to support midrange to complex process improvement scenarios using business process management (BPM) software.  (ANALYST REPORT) READ ABSTRACT |

Using Routers within an MPLS WAN Cloud by Global Knowledge November 2010 - (Free Research) This paper outlines the things you must consider when thinking about the feasibility of replacing a WAN provider’s provider (P) and provider edge (PE) devices with routers. This paper examines these considerations in greater detail, to see where any potential problems might arise.  (WHITE PAPER) READ ABSTRACT |

An Overview of MPLS VPNs: Overlay, Layer 3, and PseudoWire by Global Knowledge November 2010 - (Free Research) This paper  examines the big picture when it comes to Multiprotocol Label Switching (MPLS), and what happens when a data packet traverses an MPLS cloud.  (WHITE PAPER) READ ABSTRACT |

Using VMware vSphere and Windows®7 by Global Knowledge February 2010 - (Free Research) This white paper is broken down into two major sections, the first and most detailed is about using Windows 7 with the GA (pre-update 1) version of vSphere, and the second is about using View (VMware’s desktop virtualization offering) with Windows 7.  (WHITE PAPER) READ ABSTRACT |

Integrating CUCM 6.X and Active Directory (AD) by Global Knowledge February 2010 - (Free Research) Although Active Directory (AD) and Cisco Unified Communications Manager (CUCM) are very diverse systems owned by two completely separate companies, the use of AD for management of users in a CUCM system is a common consideration. Read this whitepaper to learn more.  (WHITE PAPER) READ ABSTRACT |

Technical Report: Microsoft® SQL Server® Database Protection Using EqualLogic Auto-Snapshot Manager / Microsoft Edition by Dell, Inc. May 2011 - (Free Research) This Technical Report describes using EqualLogic Auto-Snapshot Manager / Microsoft Edition to perform online Smart Copy protection and recovery for SQL Server  (TECHNICAL ARTICLE) READ ABSTRACT |

Managing Costs More Effectively by SAP America, Inc. December 2011 - (Free Research) This Ventana Research paper identifies the IT components that can be used to identify ways to improve cost management for success in today's recovering yet volatile market.  (WHITE PAPER) READ ABSTRACT |

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