This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%. 

There is no question that the successful implementation of Service-Oriented Architecture (SOA) relies on a careful and holistic approach to business planning. One of the most important tools in the evaluation, purchase, and ongoing use of SOA is this body of best practices that vendors, consultants, and customers have compiled. 

This whitepaper will demonstrate why Data Services are a foundation requirement for enterprise SOA deployments by describing how just how valuable, and complex, business data is for the businesses that rely on it. 

In this podcast, Adrian Lane will offer a countdown of the top five tips for ensuring a successful enterprise encryption implementation that thwarts attackers. 

Fixing software security vulnerabilities during development is expensive, difficult and time-consuming. But fixing them after deployment is far more expensive and counterproductive. In this video featuring security expert Diana Kelley, learn state-of-the-art techniques for building a secure software development process. 

Trade study analysis is an effective method of comparing potential solutions to a given problem. Using a model-driven approach allows you to perform trade studies before development or implementation begins and saves time, money, and development headaches. Read on to learn more. 

Read this brief case study to learn how Toshiba France implemented Webroot's Web security service and realized several benefits, including enhanced archiving and significant cost savings. 

Over the past several years, most Master Data Management implementations have used a "reactive" style of data governance. Learn how "reactive" data governance falls short and why leading organizations are using a "proactive" approach -- includes case study and migration questionnaire. 

Virtual desktops provide many consolidation opportunities, as well as some unique security and business continuity advantages. This podcast gives an overview of desktop virtualization, highlights several virtual desktop solutions, and analyzes the operational efficiency gains possible with desktop virtualization. 

Critical to any successful implementation of desktop virtualization is to understand how desktop virtualization can help and which implementations will be most successful. View this podcast for an overview of desktop virtualization, several virtual desktop solutions, and the operational efficiency gains possible with desktop virtualization. 

This white paper provides an overview of recommended servers, storage, software, and services. It can be used to plan, scope, and procure the required components to set up a virtualization infrastructure. 

This E-Guide provides an expert overview of software requirements management and examines issues with requirements-based testing, software requirements documentation, requirements creep, and requirements use cases.