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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
>> Discover more offerings from SAP America, Inc..

Unlocking growth potential in emerging markets by ComputerWeekly.com

April 23, 2012 - (Free Research)
Emerging markets offer huge potential for technology companies to expand. This report from Grant Thornton assess the opportunities in a range of emerging markets. 
(IT BRIEFING) READ ABSTRACT |

Nucleus Research: The Future of Sales Performance Management by Oracle Corporation

May 31, 2013 - (Free Research)
In this white paper, learn about the new opportunities that the marriage of social collaboration, CRM, and performance management spark. Read on to find out why companies that don't adopt social, integrated sales performance management will be at a competitive disadvantage. 
(WHITE PAPER) READ ABSTRACT |

Nucleus Research: The Future of Sales Performance Management by Oracle Corporation

May 31, 2013 - (Free Research)
Nucleus Research examines new technologies and tools that are improving sales managers’ ability to measure and enhance the performance of their sales teams. 
(ANALYST REPORT) READ ABSTRACT |

eBook: Leveraging CRM to increase sales effectiveness in a challenging economy by Aplicor

April 09, 2009 - (Free Research)
Sales departments are under increased pressure during these difficult times, as converting leads, moving sales along the pipeline and meeting sales quotas will be challenging this year. What's more, many companies will be raising quotas for their sales teams in 2009, according to recent research from the sales consultancy firm CSO Insights. 
(EBOOK) READ ABSTRACT |

About T-Mobile USA by Jive Software

June 20, 2013 - (Free Research)
Find out in this case study how a social business platform enabled T-mobile to consolidate and centralize information about products, services, pricing, policies and troubleshooting, enabling sales reps to better utilize their time. 
(CASE STUDY) READ ABSTRACT |

Mobile ticketing opens doors of opportunity for business by ComputerWeekly.com

November 17, 2010 - (Free Research)
Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc. 
(WHITE PAPER) READ ABSTRACT |

Effective B2B Integration by ComputerWeekly.com

September 21, 2012 - (Free Research)
Date Vile identifies 6 key factors to help businesses integrate their supply and demand chains more effectively. 
(ANALYST REPORT) READ ABSTRACT |

Convergence of Sales and Marketing by Neolane Inc.

October 2008 - (Free Research)
This report explores the integration of marketing and sales technologies (CRM, marketing automation, email marketing, web analytics, etc.). 
(WHITE PAPER)

Microsoft catches up with iPad support for Dynamics CRM by ComputerWeekly.com

April 2013 - (Free Research)
Nucleus Research assesses Microsoft's long-awaited announcement for iPad support and new Yammer capabilities for Dynamics CRM. 
(ANALYST REPORT) READ ABSTRACT |

The value of mobile and social to CRM by ComputerWeekly.com

March 2012 - (Free Research)
Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals. 
(ANALYST REPORT) READ ABSTRACT |

Case Study: Microsoft® Technology Center Reduced SharePoint 2010 Migration by Two Months with DocAve® by AvePoint, Inc.

June 2011 - (Free Research)
Migrating from SharePoint 2007 to the 2010 platform comes with a host of challenges. This brief case study shows how a leading New York City technology center saved time and money with a migration solution. 
(CASE STUDY) READ ABSTRACT |

The Strategic Advantage of Cloud-Based Email and Blackberry Services by USA.NET, Inc.

September 2009 - (Free Research)
Hosted Exchange with Hosted BlackBerry® Services can provide significant strategic advantages to organizations that rely heavily on messaging and mobile functionality. This Osterman Research paper describes the reasons why IT organizations should seriously consider taking a strategic step forward by using these cloud-based services. 
(WHITE PAPER) READ ABSTRACT |

Guidebook:  Oracle Cloud Services by ComputerWeekly.com

May 2012 - (Free Research)
This independent report from analysts, Nucleus Research offers a critical assessment of Oracle’s Cloud Services. 
(ANALYST REPORT) READ ABSTRACT |

The ROI of Social CRM by ComputerWeekly.com

August 2012 - (Free Research)
This analyst report from Nucleus Research shows that businesses can achieve a significant return on investment by adding social media to their CRM deployments 
(ANALYST REPORT) READ ABSTRACT |

Microsoft Dynamics CRM For Government by ComputerWeekly.com

October 2013 - (Free Research)
Analyst group, Nucleus research assesses the business benefits achieved by government organisations deploying Microsoft Dynamics CRM. 
(ANALYST REPORT) READ ABSTRACT |

Presentation Transcript: Business Intelligence (BI) and Performance Management: Best Practices for Your SAP Investment by IBM Cognos

December 2008 - (Free Research)
In this document, Mark Smith and Bob Corson will discuss some common challenges that seen with customers in terms of getting information from SAP data. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

CIOs Say: Application Performance is Top Priority, End User is King by CA Technologies.

June 2011 - (Free Research)
This IDG Research Services study demonstrates that CIOs and IT leaders recognize the business impact of application performance. It's all about end-user and customer satisfaction, increasing productivity, and lowering costs.  
(WHITE PAPER) READ ABSTRACT |

Frost and Sullivan Best Practices Research: 2013 Global Workload Management Technology Innovation Award by Genesys

August 2013 - (Free Research)
Managing each customer service agent's workload has become a priority for customer-focused companies, as more customers and more channels of communication are common. In this resource, explore how successful workload management can help your service organization address the challenges of modern customer relationship management (CRM). 
(WHITE PAPER) READ ABSTRACT |

Enterprise Performance Management - The Global State of the Art by Oracle Corporation

October 2010 - (Free Research)
In 2007 Oracle worked with Cranfield School of Management and four other Universities around the world on a global study of enterprise performance management. The study gathered data from 633 companies in Australia, China, Japan, UK and the USA. Read this white paper to find out the results. 
(WHITE PAPER) READ ABSTRACT |

Gartner: Deriving value from Big Data for CRM by ComputerWeekly.com

May 2013 - (Free Research)
Kimberly Collins, research vice-president of Gartner highlights the critical steps organisations should to take to integrate big data into Customer Relationship Management (CRM). 
(ESSENTIAL GUIDE) READ ABSTRACT |

The Total Economic Impact of USA.NET SaaS Secure Messaging Solution by Perimeter eSecurity

January 2012 - (Free Research)
The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of USA.NET's SaaS Secure Messaging solution on their organizations. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Securing Exchange Email When Using a Hosted Email Solution by USA.NET, Inc.

January 2007 - (Free Research)
For SMBs and large enterprises seeking secure, affordable Exchange email hosting, USA.NET offers a comprehensive blend of best security practices and best-of-breed technology. 
(WHITE PAPER) READ ABSTRACT |

Automating Closed-Loop Marketing by Neolane Inc.

October 2008 - (Free Research)
Aberdeen research reveals closed-loop marketing practices and processes are fundamental drivers of superior performance for Best-in-Class companies; making closed-loop marketing as important today as it ever was in the past. 
(WHITE PAPER)

The Customer You Know: Keeping, Leveraging, and Profiting from Current Customers with Business Analytics by SAS

May 2010 - (Free Research)
Read this paper to learn about business analytics and how it can significantly impact customer service improvements and customer retention and how it can enable your company to develop more agile strategies that will allow you to adapt to changing customer behavior and achieve their business goals. 
(ANALYST REPORT) READ ABSTRACT |

FUJIFILM Medical Systems USA Case Study by VMware, Inc.

July 2011 - (Free Research)
This white paper presents a case study of an organization that transformed their traditional applications into SaaS solutions without disrupting their existing business or requiring re-architecting of applications. 
(WHITE PAPER) READ ABSTRACT |

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