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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Computer Weekly – 13 May 2014: Retail's data challenge by ComputerWeekly.com

May 12, 2014 - (Free Research)
In this week's Computer Weekly, we look at how data analytics is driving a new approach to customer relationship management within the retail sector. Customer who shops in multiple channels offer greater value to retailers. We find out how auction site eBay has developed a bespoke data analytics architecture to track every customer interaction. 
(EZINE) READ ABSTRACT |

Multi-channel Retailing: The Route to Customer Focus - Putting the Customer First by Moving from Multiple Channels to Multi-channel Retailing by IBM

May 2008 - (Free Research)
This document elaborates on how successful retailers are using multichannel retailing to make operating model change to put the customer at the heart of their organisations. 
(WHITE PAPER)

Achieving Timeliness and Relevance for Smarter Retail by IBM

December 2012 - (Free Research)
This e-book examines how forward-looking retailers meet challenges and how IBM Informix software serves as the right data management framework to help retail organizations make the right offers to the right customers at the right time. 
(EBOOK) READ ABSTRACT |

Intelligent Merchandising: Creating a Unique Shopping Experience, Part 1 by SAP AG

May 2007 - (Free Research)
Learn how you can how you can hook customers with fresh, unusual and relevant shopping experiences. Drive customer loyalty by training, empowering and providing employees with the technical tools to capture the nuances of customer behavior. 
(WHITE PAPER) READ ABSTRACT |

Leveraging Workforce Management to Deliver Exceptional Customer Experience by Infor WFM Workbrain

August 2011 - (Free Research)
Read this white paper for a more in-depth look at workforce management tools and how they can work in concert with retail initiatives to deliver on customer expectations. 
(WHITE PAPER) READ ABSTRACT |

12 Tips to Assess Online Retail Readiness for the Holidays by Gomez

September 2009 - (Free Research)
Overall Web performance - including availability, responsiveness and consistency - can have a huge impact on an online retailer's revenues, brand and customer satisfaction. Read this whitepaper to learn 12 tips to assess online retail readiness for the upcoming holiday season. 
(WHITE PAPER) READ ABSTRACT |

Intelligent Merchandising: Creating a Unique Shopping Experience, Part 3 by SAP AG

August 2007 - (Free Research)
The amount of customer information available grows every day. Learn why it is critical for you to analyze and understand customer information in order to draw meaningful conclusions about consumer lifestyles, buying habits and shopping behaviors. 
(WHITE PAPER) READ ABSTRACT |

HP Delivers at the Point-of-Sale by Hewlett-Packard Company

March 2008 - (Free Research)
Magruder's supermarkets needed point-of-sale technology that linked up with inventory, customer and back-office administrative software, while processing transactions faster, so they moved on to HP rp5000 Point of Sale System. 
(WHITE PAPER) READ ABSTRACT |

Retail Banking Test Suite IP by Hexaware Technologies

May 2008 - (Free Research)
Hexaware's Retail Banking Testing Intellectual Property (RBT IP) aims at supporting retail banking application / products across the globe by reducing the overhead of dependencies on SMEs and brings in the concept of reusability. 
(WHITE PAPER) READ ABSTRACT |

Taking control of the customer experience in retail banking by Hewlett-Packard Limited

November 2013 - (Free Research)
This on-demand webcast examines the value of customer-centricity in retail banking, and offers key insights to help you take control of the customer experience. 
(WEBCAST) READ ABSTRACT |

Leveraging RFID & Other Pervasive Technologies to Achieve Transaction Efficiency in Consumer Retailing by Infosys Technologies Limited

May 2006 - (Free Research)
Providing customer satisfaction with retail operations allows organizations to gain the most revenue from their customers. Read this paper to learn how pervasive technology can be deployed to optimize operations and enable a superior customer experience. 
(WHITE PAPER) READ ABSTRACT |

Retail Today: Understand Customers, Anticipate Needs, and Inspire Loyalty by SAP AG

December 2007 - (Free Research)
Read how the software and tools SAP provides can help retailers succeed today by understanding their customers, anticipating their needs, and inspiring their loyalty as long-term customers by meeting those needs as they arise. 
(WHITE PAPER) READ ABSTRACT |

How to retain customer loyalty in the competitive retail market by Infor CRM

January 2012 - (Free Research)
Read this now to learn how single-view software could enhance your customer relationship interactions with more insightful data. 
(WHITE PAPER) READ ABSTRACT |

Retail Fashion Market RFID Solutions by Motorola, Inc.

January 2007 - (Free Research)
This whitepaper explains how Radio Frequency Identification (RFID) provides real-time inventory visibility so you can react quickly to inventory demand and stocking levels, helping ensure that the right product is available for your customers at the right 
(WHITE PAPER) READ ABSTRACT |

Tip Guide: Retail best practices for in-memory analytics in SAP environments by SAP America, Inc.

October 2011 - (Free Research)
Learn how to successfully manage new challenges in the retail industry. 
(EGUIDE) READ ABSTRACT |

Managing a Retail Bank's Facilities for Competitive Advantage by VFA, Inc.

March 2008 - (Free Research)
This paper focuses on how retail banks can more effectively manage their facilities - branch locations, back offices or data centers - and align facility management and spending with business goals. 
(WHITE PAPER) READ ABSTRACT |

Retail Opportunities in a World of Extremes: Understanding Today's Teens and Boomers by IBM

May 2008 - (Free Research)
This IBM study focused on two groups – teens and boomers. It explores their lifestyles, values, and particular preferences and attitudes toward shopping. Read this paper to learn how retailers can better meet the needs of these two segments. 
(WHITE PAPER)

HP POS System Helps Mayors Improve Customer Service, Gain Selling Time by Hewlett-Packard Company

August 2008 - (Free Research)
Among the priorities for the new system were ease of use by salespeople, an easy-to-manage centralized customer database for lookup and validation, and the use of broadband connectivity. Maintaining access to proprietary applications that supported nonsales functions was also required. 
(CASE STUDY) READ ABSTRACT |

Retail’s Mobility Imperative: A Measured Approach to the Emerging Channel by BlackBerry

July 2010 - (Free Research)
This study examines what's driving retailers' mobile strategies, where they're focusing their time and money, and how they plan to measure their performance. In addition, view results of an exclusive survey of more than 300 executives at top U.S. retailers. Continue reading to learn more! 
(ANALYST REPORT) READ ABSTRACT |

Deploying the retail information and analytics hub by Hewlett-Packard Limited

February 2014 - (Free Research)
Access the following white paper to uncover how retail analytics can help you understand your customer and their buying behaviors—ultimately allowing for better decision making and a stronger market awareness. 
(WHITE PAPER) READ ABSTRACT |

A Guide to the Value of Reliable Data in Retail Banking by DataFlux Corporation

November 2009 - (Free Research)
This paper examines the impact of unreliable data on retail banks. Defining the requirements needed to guarantee data reliability in retail banking, it offers a practical approach to creating and governing that data, and shows how you can get started in making trusted data available to improve marketing, customer service, risk management and more. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 20 November 2012: Inside the £65m datacentre supporting Tesco's online strategy by ComputerWeekly.com

November 2012 - (Free Research)
In this week's Computer Weekly, we visit the £65m datacentre that sits at the heart of Tesco's ambitious online strategy. Government has approved the iPhone for use by Whitehall officials – we assess the risks. And the CIO at British Gas talks about how IT transformed the firm's customer service. Read the issue now. 
(EZINE) READ ABSTRACT |

CW+: Quocirca report: Web retailing - keeping the orders flowing by ComputerWeekly.com

August 2010 - (Free Research)
Whether it is selling books, groceries, gadgets or tickets, the volume of orders being taken online continues to grow. Ensuring that customers receive a prompt and personal experience, whilst remaining assured about security, is essential to the ongoing success of online retail. 
(WHITE PAPER) READ ABSTRACT |

HP - rp5700 Point of Sale System by Hewlett-Packard Company

August 2008 - (Free Research)
The HP rp5700 Point of Sale System gives you a flexible point-of-sale platform that can go from the front of the store to the back office. 
(DATA SHEET) READ ABSTRACT |

IBM Analytic Answers for Retail Purchase Analysis and Offer Targeting by IBM

March 2013 - (Free Research)
This resource introduces a portfolio of cloud-based strategies that allow organizations of all shapes and sizes to benefit from advanced analytics – without the need for infrastructural changes, expensive software, or analytics expertise. 
(WHITE PAPER) READ ABSTRACT |

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