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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
>> Discover more offerings from SAP America, Inc..

Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.

June 02, 2009 - (Free Research)
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers. 
(WHITE PAPER) READ ABSTRACT |

How to control abuse of social networking on mobile devices by ComputerWeekly.com

November 25, 2010 - (Free Research)
The numbers of employees using some form of mobile technology while working has soared. The benefits to the organisation are well documented; employees are more contactable, will probably extend their working days and should be more productive. 
(WHITE PAPER) READ ABSTRACT |

New Sugar 5.0 Platform Capabilities and Advanced CRM Functionality by SugarCRM Inc.

December 2007 - (Free Research)
Join Chris Harrick, Senior Director of Product Marketing at SugarCRM as he gives an in-depth look at enhancements and new CRM features of this upcoming release. 
(WEBCAST) READ ABSTRACT |

Streamlining Sales Processes to Boost Performance: Five best practices for optimizing the sales pipeline by SugarCRM Inc.

June 2009 - (Free Research)
When chosen wisely and used appropriately, technology can have a positive impact on both the sales process management and the results of managing the sales effort more efficiently. SugarCRM can remedy the gap in four crucial areas. And it does so very economically, avoiding a fifth mistake, spending more money than you have to in order to improve. 
(WHITE PAPER) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM

May 2012 - (Free Research)
This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments. 
(EZINE)

CRM Buyer’s Guide – 2011 Edition by SearchCRM

June 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market. 
(EBOOK)

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc.

August 2011 - (Free Research)
The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business. 
(WHITE PAPER) READ ABSTRACT |

The future of mobile CRM by SugarCRM Inc.

March 2012 - (Free Research)
In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape. 
(EGUIDE) READ ABSTRACT |

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.

October 2011 - (Free Research)
Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice. 
(EBOOK)

The Social CRM Playbook by SugarCRM Inc.

August 2011 - (Free Research)
This white paper will provide an outline of the broad steps you should take in building a social CRM strategy and a overview of how you can pair that strategy with technology to enable your business to practice real social CRM. 
(WHITE PAPER) READ ABSTRACT |

BLS Telecom Improves Customer Support Management with Sugar Professional by SugarCRM Inc.

November 2010 - (Free Research)
This case study discusses how in order to fight delayed resolutions of customer support issues, inefficient workflow management and decentralized data, BLS Telecom switched to Sugar Professional. Continue reading to learn how, with Sugar Professional, BLS telecom improved customer support management. 
(CASE STUDY) READ ABSTRACT |

Utah Flash Looks Forward To Sell-Out Crowds With Sugar Professional by SugarCRM Inc.

November 2010 - (Free Research)
Read this case study to learn how Utah Flash switched from a legacy system of Excel spreadsheets and hard copy season ticket holder forms to Sugar Professional to  track leads and acquire new customers. Continue reading to learn how Utah Flash is now looking forward to sell-out crowds with Sugar Professional. 
(CASE STUDY) READ ABSTRACT |

E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc.

September 2010 - (Free Research)
This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization. 
(EBOOK) READ ABSTRACT |

A Total-Cost-of-Ownership Comparison for Unified Communications and Collaboration by Cisco (E-mail this company)

September 2013 - (Free Research)
This guide compares the total-cost-of-ownership of various unified communications and collaboration platforms and explains how collaboration is critical to the success of the modern business. 
(WHITE PAPER) READ ABSTRACT |

A revolution in cloud networking:  Citrix TriScale Technology Unprecedented scalability with Citrix NetScaler, the ADC of choice for VCE Vblock Systems by Citrix Systems, Inc. (E-mail this company)

March 2014 - (Free Research)
To offer full value, an enterprise cloud network must enable all of the features of the public cloud. This whitepaper looks at tools that can maximize scalability and minimize complexity. 
(WHITE PAPER) READ ABSTRACT |

Is Your IT Infrastructure Keeping Up? by VCE (E-mail this company)

April 2014 - (Free Research)
Check out this concise resource to discover how converged infrastructures are helping organizations keep up with the rapidly evolving business needs. 
(DATA SHEET) READ ABSTRACT |

Transforming business at the intersection of marketing and technology by ComputerWeekly.com

April 2014 - (Free Research)
Businesses have to change themselves quickly and dramatically if they want to survive and thrive, say Bob Lord and Ray Velez, CEO and CTO of razorfish, in this extract from their book, Covnerge. 
(BOOK) READ ABSTRACT |

Computer Weekly – 15 April 2014: Spies in the VPN by ComputerWeekly.com

April 2014 - (Free Research)
In this week's Computer Weekly, the NSA/GCHQ snooping scandal has added to concerns about security of virtual private networks (VPNs) – we find out how IT chiefs should respond. Windows XP support has now ended – we look at what it means for the remaining users. And we examine the benefits of data visualisation tools. Read the issue now. 
(EZINE) READ ABSTRACT |

PEM Fuel Cells Make a Powerful Case for Small Business Backup by CommScope (E-mail this company)

April 2014 - (Free Research)
This whitepaper offers PEM fuel cells as an option to help prevent power outages, which lead to costly downtime. 
(WHITE PAPER) READ ABSTRACT |

Secure internet routing by ComputerWeekly.com

April 2014 - (Free Research)
This article in our Royal Holloway Information Security series assesses whether Resource Public Key Infrastructure can provide a framework for effective security. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Code Signing Debacle 2.0: A Hacked Adobe Server and Its Impact on Us All by Lumension

May 2013 - (Free Research)
Watch this webinar to learn about the threat of hacked vendor software, the technologies and controls that can help address the risk of compromised code signatures and infrastructures, and how to preemptively address these vulnerabilities. 
(WEBCAST) READ ABSTRACT |

IBM SmartCloud Desktop Infrastructure with VMware Horizon View by VMware and IBM (E-mail this company)

February 2014 - (Free Research)
Read this exclusive document to uncover all the ins-and-outs of VMware Horizon View 5.3 and IBM SmartCloud Desktop Infrastructure. 
(PRODUCT OVERVIEW) READ ABSTRACT |

The Cisco ONE Enterprise Networks Architecture Enables Business Transformation by Cisco (E-mail this company)

November 2013 - (Free Research)
This brief white paper focuses on the 3 forces that are driving the need for the evolution of the overall enterprise network and presents a solution that transforms the network to provide unmatched levels of openness and programmability. 
(WHITE PAPER) READ ABSTRACT |

Cisco ONE Enterprise Networks Architecture: An Automated, Application-Aware Foundation for the Modern Enterprise by Cisco (E-mail this company)

October 2013 - (Free Research)
Access this white paper to take your first step toward an adaptable network platform –this enterprise network architecture provides the open, programmable, and application-aware foundation you need for today's mobile and cloud-connected world. 
(WHITE PAPER) READ ABSTRACT |

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