Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc. June 02, 2009 - (Free Research) A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers.  (WHITE PAPER) READ ABSTRACT |

How to control abuse of social networking on mobile devices by ComputerWeekly.com November 25, 2010 - (Free Research) The numbers of employees using some form of mobile technology while working has soared. The benefits to the organisation are well documented; employees are more contactable, will probably extend their working days and should be more productive.  (WHITE PAPER) READ ABSTRACT |

New Sugar 5.0 Platform Capabilities and Advanced CRM Functionality by SugarCRM Inc. December 2007 - (Free Research) Join Chris Harrick, Senior Director of Product Marketing at SugarCRM as he gives an in-depth look at enhancements and new CRM features of this upcoming release.  (WEBCAST) READ ABSTRACT |

Streamlining Sales Processes to Boost Performance: Five best practices for optimizing the sales pipeline by SugarCRM Inc. June 2009 - (Free Research) When chosen wisely and used appropriately, technology can have a positive impact on both the sales process management and the results of managing the sales effort more efficiently. SugarCRM can remedy the gap in four crucial areas. And it does so very economically, avoiding a fifth mistake, spending more money than you have to in order to improve.  (WHITE PAPER) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc. July 2011 - (Free Research) The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.  (WHITE PAPER) READ ABSTRACT |

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc. August 2011 - (Free Research) The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business.  (WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM May 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.  (EZINE)

CRM Buyer’s Guide – 2011 Edition by SearchCRM June 2011 - (Free Research) Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market.  (EBOOK)

Utah Flash Looks Forward To Sell-Out Crowds With Sugar Professional by SugarCRM Inc. November 2010 - (Free Research) Read this case study to learn how Utah Flash switched from a legacy system of Excel spreadsheets and hard copy season ticket holder forms to Sugar Professional to  track leads and acquire new customers. Continue reading to learn how Utah Flash is now looking forward to sell-out crowds with Sugar Professional.  (CASE STUDY) READ ABSTRACT |

The future of mobile CRM by SugarCRM Inc. March 2012 - (Free Research) In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape.  (EGUIDE) READ ABSTRACT |

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc. October 2011 - (Free Research) Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice.  (EBOOK)

The Social CRM Playbook by SugarCRM Inc. August 2011 - (Free Research) This white paper will provide an outline of the broad steps you should take in building a social CRM strategy and a overview of how you can pair that strategy with technology to enable your business to practice real social CRM.  (WHITE PAPER) READ ABSTRACT |

BLS Telecom Improves Customer Support Management with Sugar Professional by SugarCRM Inc. November 2010 - (Free Research) This case study discusses how in order to fight delayed resolutions of customer support issues, inefficient workflow management and decentralized data, BLS Telecom switched to Sugar Professional. Continue reading to learn how, with Sugar Professional, BLS telecom improved customer support management.  (CASE STUDY) READ ABSTRACT |

E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc. September 2010 - (Free Research) This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization.  (EBOOK) READ ABSTRACT |

Are you Struggling to Manage your Healthcare Data Deluge? by Iron Mountain May 2013 - (Free Research) This white paper highlights a modern approach to health care information lifecycle management, as well as the need to team up with partners that can help deliver it. Read now to learn how to make an accurate assessment of you ILM strategy.  (WHITE PAPER) READ ABSTRACT |

Understanding Web-Based Crime-Fighting Techniques To Protect Your Critical Data by Imperva June 2013 - (Free Research) In this e-guide, brought to you by SearchCompliance.com, you will gain an understanding of the risks to your data and strategies to protect your systems within the limits of your resources.  (EGUIDE) READ ABSTRACT |

Think Flat with Ethernet Fabric - Importance of a Flat Network Architecture in Cloud Implementation by Brocade June 2013 - (Free Research) The network is often a performance bottleneck preventing organizations from enjoying the true benefits of virtualized infrastructures and private clouds. This resource details the changes you should make in your data center network to ensure it is cloud ready.  (WHITE PAPER) READ ABSTRACT |

Master Data Management Market Research Survey by SAP America, Inc. June 2013 - (Free Research) View this resource to learn more about master data management (MDM.) It explains the extent of MDM technology and some of the challenges that drive interest in MDM. Uncover the availability of MDM and how it can help meet the needs of your organization.  (WHITE PAPER) READ ABSTRACT |

Enabling Better Business Intelligence and Information Architecture With SAP® Sybase® PowerDesigner® Software by SAP America, Inc. June 2013 - (Free Research) Using metadata management, this software benefits your data governance, business intelligence (BI), data integration and data consolidation efforts. The enterprise-wide impact helps analyze functionality and reduce the time, risks and costs associated with your information architecture.  (WHITE PAPER) READ ABSTRACT |

Does Big Data Mean Big Master Data Management? by SAP America, Inc. June 2013 - (Free Research) Big data is a somewhat new phenomenon and there has been a great deal of interest in the industry on how to handle it. This resource addresses how organizations are addressing the underlying big data issues. It compares how it relates to master data management (MDM) and other possible impacts.  (WHITE PAPER) READ ABSTRACT |

Linking Master Data Management to Big data by SAP America, Inc. November 2012 - (Free Research) Access this helpful e-Ggide to learn why MDM and big data initiatives should go hand in hand. Read on as industry leaders share their insights and advice on leveraging MDM tools and strategies to combat big data and other challenging data management trends.  (WHITE PAPER) READ ABSTRACT |

Enterprise Survey on Storage and Analytics Shows Rise in Implementation by SEPATON June 2013 - (Free Research) This e-guide quantifies the importance of big data and presents other key survey takeaways. Find out how processing and analytics have changed in the last two years and discover the ripple effect this technology is having on today's storage infrastructures.  (EGUIDE) READ ABSTRACT |

EHR adoption improves patient care, lowers costs in Canadian hospitals by Imprivata May 2013 - (Free Research) Consult this valuable resource today to learn how single sign-on (SSO) and other key technologies are eliminating barriers to electronic health record (EHR) adoption. Also inside, learn how real-world Canadian hospitals are leading the charge on EHR adoption.  (WHITE PAPER) READ ABSTRACT |

What to Know About E-Prescribing for Controlled Substances by Imprivata June 2013 - (Free Research) This exclusive FAQ answers the pressing questions surrounding the adoption of electronic prescriptions for controlled substances (EPCS). Strategically plan your EPCS implementation by reading on to get started.  (WHITE PAPER) READ ABSTRACT |

Making the EqualLogic vs. Compellent Decision by Dell, Inc. June 2013 - (Free Research) This short video provides insight into two next-generation storage solutions and reveals which would be best for your environment.  (VIDEO) READ ABSTRACT |

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