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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Retail Today: Understand Customers, Anticipate Needs, and Inspire Loyalty by SAP AG

December 01, 2007 - (Free Research)
Read how the software and tools SAP provides can help retailers succeed today by understanding their customers, anticipating their needs, and inspiring their loyalty as long-term customers by meeting those needs as they arise. 
(WHITE PAPER) READ ABSTRACT |

Staying connected: Don't let faulty mobile applications lose customers by SearchCRM

May 20, 2013 - (Free Research)
Mobile applications are quickly becoming the most common way customers interact with businesses, and can often make or break a customer's experience. In this expert e-book, explore what customers expect from mobile applications and discover the technologies and practices you'll need to create useful, engaging mobile apps. 
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Intelligent Merchandising: Creating a Unique Shopping Experience, Part 1 by SAP AG

May 01, 2007 - (Free Research)
Learn how you can how you can hook customers with fresh, unusual and relevant shopping experiences. Drive customer loyalty by training, empowering and providing employees with the technical tools to capture the nuances of customer behavior. 
(WHITE PAPER) READ ABSTRACT |

Intelligent Merchandising: Creating a Unique Shopping Experience, Part 3 by SAP AG

August 01, 2007 - (Free Research)
The amount of customer information available grows every day. Learn why it is critical for you to analyze and understand customer information in order to draw meaningful conclusions about consumer lifestyles, buying habits and shopping behaviors. 
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Addressing changing customer behavior by IBM

May 31, 2013 - (Free Research)
This resource offers valuable insight to help you better understand customer behaviors and improve online customer experiences. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 4 December 2012: Games giant Sega takes to the cloud by ComputerWeekly.com

December 04, 2012 - (Free Research)
In this week's Computer Weekly, we talk to Sega about how the computer game giant has turned to the cloud to prepare for the Christmas rush. Our latest buyer's guide gives best practice advice on mobile device management. And Unilever tells us how business intelligence and analytics helps to better understand customer needs. Read the issue now. 
(EZINE) READ ABSTRACT |

True Profiles: A Contemporary Method for Managing Customer Data by Unica Corporation - An IBM Company

May 04, 2011 - (Free Research)
As the internet changes the way of traditional marketing and communication, discover a “True Profile” as a means of understanding customer behavior, actions and preferences using analytics. Learn the 4 key components of True Profiles and the business benefits included. 
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Splunk for Business Intelligence by Splunk

April 03, 2012 - (Free Research)
This paper uncovers how Splunk can be applied to a variety of business intelligence (BI) activities to allow your company real-time insight. 
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Big Data: Delivering an Agile Infrastructure for Time-Critical Analytics in Telecommunications by IBM

October 31, 2013 - (Free Research)
This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads. 
(WHITE PAPER) READ ABSTRACT |

About T-Mobile USA by Jive Software

June 20, 2013 - (Free Research)
Find out in this case study how a social business platform enabled T-mobile to consolidate and centralize information about products, services, pricing, policies and troubleshooting, enabling sales reps to better utilize their time. 
(CASE STUDY) READ ABSTRACT |

Battery Technology for Data Centers and Network Rooms: Fire Safety Codes - USA by APC by Schneider Electric

October 07, 2011 - (Free Research)
Proper interpretation of the fire codes is essential in the design and implementation of data centers and network rooms. This resource explores fire safety regulations and their application to uninterrupted power supply (UPS) battery installations. 
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Mercedes-Benz Takes a Smooth Ride to ERP 6.0 by Panaya, Inc.

February 24, 2010 - (Free Research)
Mercedes-Benz USA needed to upgrade from 4.6C to ERP 6.0 to manage an increasingly complex application environment while doing it in-house without overtaxing development team members. Read this paper to find out how Panaya helped Mercedes-Benz USA come in on time and under budget with their SAP upgrade. 
(WHITE PAPER) READ ABSTRACT |

Catholic Health East Improves Problem Resolution with CA Oblicore Guarantee by CA Technologies.

October 19, 2010 - (Free Research)
Read this case study to learn how CA Oblicore Guarantee helped Catholic Health East improve IT service levels, simplify reporting and increase 40 percent in problem resolution compliance. 
(CASE STUDY) READ ABSTRACT |

The Total Economic Impact of USA.NET SaaS Secure Messaging Solution by Perimeter eSecurity

January 20, 2012 - (Free Research)
The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of USA.NET's SaaS Secure Messaging solution on their organizations. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Securing Exchange Email When Using a Hosted Email Solution by USA.NET, Inc.

January 2007 - (Free Research)
For SMBs and large enterprises seeking secure, affordable Exchange email hosting, USA.NET offers a comprehensive blend of best security practices and best-of-breed technology. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Microsoft® Technology Center Reduced SharePoint 2010 Migration by Two Months with DocAve® by AvePoint, Inc.

June 2011 - (Free Research)
Migrating from SharePoint 2007 to the 2010 platform comes with a host of challenges. This brief case study shows how a leading New York City technology center saved time and money with a migration solution. 
(CASE STUDY) READ ABSTRACT |

Fast-Growing Municipality in Southeast USA Secures IT Operations and Services with AVG Anti-Virus Network Edition by AVG Technologies USA, Inc.

March 2010 - (Free Research)
The city of Brentwood’s IT environment is made up of 450 computers and counting. Increased population growth brings greater IT infrastructure needs. Brentwood’s old security provider couldn’t keep up. Read this brief case study to find out how Brentwood managed to meet their growing IT security needs. 
(CASE STUDY) READ ABSTRACT |

FUJIFILM Medical Systems USA Case Study by VMware, Inc.

July 2011 - (Free Research)
This white paper presents a case study of an organization that transformed their traditional applications into SaaS solutions without disrupting their existing business or requiring re-architecting of applications. 
(WHITE PAPER) READ ABSTRACT |

Unlocking growth potential in emerging markets by ComputerWeekly.com

April 2012 - (Free Research)
Emerging markets offer huge potential for technology companies to expand. This report from Grant Thornton assess the opportunities in a range of emerging markets. 
(IT BRIEFING) READ ABSTRACT |

A Guide to Email Regulatory Compliance by USA.NET, Inc.

July 2009 - (Free Research)
This guide will list and review several regulations and privacy laws that apply to all businesses in order to protect private or sensitive information, discuss different approaches to email security, and give a rundown of several security solution services for your business hosted by USA.NET. 
(WHITE PAPER) READ ABSTRACT |

Marketing strategies to improve customer understanding by SearchCRM

June 2012 - (Free Research)
In our customer-centric market, the voice of the consumer is having a major effect on day-to-day business decisions. This expert e-guide reveals tips and advice to help readers utilize marketing strategies to best improve the customer experience and understanding. 
(EGUIDE) READ ABSTRACT |

Quest MessageStats™ by Dell Software

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
(ASP & SOFTWARE PRODUCT)

SearchBusinessAnalytics.com eGuide: Leveraging predictive analytics for improved customer understanding by IBM

September 2011 - (Free Research)
In this e-guide you'll learn how two top airlines implemented and leveraged predictive analytics to analyze customer feedback and increase satisfaction. 
(EGUIDE) READ ABSTRACT |

Employing IBM Database Encryption Expert to meet encryption and access control requirements for the Payment Card Industry Data Security Standards (PCI DSS) by IBM

July 2011 - (Free Research)
This white paper explores the challenges of compliance with PCI and how organizations must take a holistic approach to protecting and securing their business-critical information. 
(WHITE PAPER) READ ABSTRACT |

Customer Service is Not an Assembly Line - Retool your Service Experience with Dynamic Case Management by KANA (E-mail this company)

June 2012 - (Free Research)
Check out this informative webcast to understand how customer service and dynamic case management are related and how to build a strategy for both. 
(WEBCAST) READ ABSTRACT |

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