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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Retail Today: Understand Customers, Anticipate Needs, and Inspire Loyalty by SAP AG

December 01, 2007 - (Free Research)
Read how the software and tools SAP provides can help retailers succeed today by understanding their customers, anticipating their needs, and inspiring their loyalty as long-term customers by meeting those needs as they arise. 
(WHITE PAPER) READ ABSTRACT |

Intelligent Merchandising: Creating a Unique Shopping Experience, Part 3 by SAP AG

August 01, 2007 - (Free Research)
The amount of customer information available grows every day. Learn why it is critical for you to analyze and understand customer information in order to draw meaningful conclusions about consumer lifestyles, buying habits and shopping behaviors. 
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Hitting Your Targets with Service Catalog by ServiceNow

April 30, 2013 - (Free Research)
Access this webcast to learn how you can deploy an IT service catalog to communicate negotiated service offerings and service level agreements to users easily and efficiently. 
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True Profiles: A Contemporary Method for Managing Customer Data by Unica Corporation - An IBM Company

May 04, 2011 - (Free Research)
As the internet changes the way of traditional marketing and communication, discover a “True Profile” as a means of understanding customer behavior, actions and preferences using analytics. Learn the 4 key components of True Profiles and the business benefits included. 
(WHITE PAPER) READ ABSTRACT |

Intelligent Merchandising: Creating a Unique Shopping Experience, Part 1 by SAP AG

May 01, 2007 - (Free Research)
Learn how you can how you can hook customers with fresh, unusual and relevant shopping experiences. Drive customer loyalty by training, empowering and providing employees with the technical tools to capture the nuances of customer behavior. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 4 December 2012: Games giant Sega takes to the cloud by ComputerWeekly.com

December 04, 2012 - (Free Research)
In this week's Computer Weekly, we talk to Sega about how the computer game giant has turned to the cloud to prepare for the Christmas rush. Our latest buyer's guide gives best practice advice on mobile device management. And Unilever tells us how business intelligence and analytics helps to better understand customer needs. Read the issue now. 
(EZINE) READ ABSTRACT |

Splunk for Business Intelligence by Splunk

April 03, 2012 - (Free Research)
This paper uncovers how Splunk can be applied to a variety of business intelligence (BI) activities to allow your company real-time insight. 
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Staying connected: Don't let faulty mobile applications lose customers by SearchCRM

May 20, 2013 - (Free Research)
Mobile applications are quickly becoming the most common way customers interact with businesses, and can often make or break a customer's experience. In this expert e-book, explore what customers expect from mobile applications and discover the technologies and practices you'll need to create useful, engaging mobile apps. 
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eBook: Evaluating CRM: From SaaS to software, choosing the right CRM deployment style by Aplicor

March 09, 2009 - (Free Research)
In this eBook, find out how on-demand and SaaS CRM is altering the CRM software landscape. Learn how both on-demand and on-premise CRM have evolved in recent years and how industry trends are playing into the decision-making process at many organizations. 
(EBOOK) READ ABSTRACT |

Using Social Media to Deepen Your Customer Relationships by Infor

November 24, 2010 - (Free Research)
Written for the marketing executive, this paper provides a useful framework to begin to assess how an organization can engage in social media to build deeper relationships with its customers. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript- Leveraging Enterprise Modeling to Optimize SAP Implementation by OpenText

January 09, 2013 - (Free Research)
Learn how Salt River Project focused on understanding the business architecture of their company to enable process visibility and understanding. And examine their multi-phase approach to building a foundation on SAP around finance, human resources, and supply chain management. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM

December 31, 2008 - (Free Research)
This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns? 
(WHITE PAPER) READ ABSTRACT |

Quest MessageStats™ by Quest Software, now a part of Dell

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
(ASP & SOFTWARE PRODUCT)

SaaS Provider Data Connectivity – Increasing Capacity While Decreasing Infrastructure Costs by Progress DataDirect

December 31, 2011 - (Free Research)
This resource outlines how leveraging the right database driver can enable you to make optimal use of available resources thereby increasing existing processing capacity and enhancing architectural elasticity. Find out how these benefits will help you easily onboard new customers and assimilate volume processing spikes during peak customer usage. 
(WHITE PAPER) READ ABSTRACT |

Government analytics: Set goals, drive accountability and improve outcomes by IBM

May 12, 2010 - (Free Research)
Government agencies face more pressure than ever to find new ways of improving and reporting on their performance and outcomes. Analytics solutions can help, letting staff understand the results of spending, track progress against goals and share info with citizens. This paper outlines the many applications of analytics for public organizations. 
(WHITE PAPER) READ ABSTRACT |

Unleash the Power of Marketing to Drive Innovation and Profit by SAS Institute Inc.

October 11, 2011 - (Free Research)
In this white paper, learn what genuine customer centricity looks like, why it matters more than ever, and how organizations can achieve it. 
(WHITE PAPER) READ ABSTRACT |

Data Insight QAS Data Sets Guide by QAS (E-mail this company)

July 31, 2012 - (Free Research)
Quality customer data is essential to the future success of your organization. Do you current customer data management practices help or hinder your business? Read on to learn about an innovative customer data quality management tool that supports a variety of customer data sets, including address data, international data, and many more. 
(WHITE PAPER) READ ABSTRACT |

E-Book: Taking Action on Analytics - Using Data for Customer Loyalty and Retention by Infor CRM

September 09, 2009 - (Free Research)
In this E-Book, hear from analysts and experts about recent trends in customer data and learn how winning organizations are truly taking action on analytics. Learn about the challenges that many organizations face when establishing and maintaining customer data management and retention programs and how to meet those challenges head on. 
(EBOOK) READ ABSTRACT |

The Total Economic Impact Of DMExpress by Syncsort

August 25, 2008 - (Free Research)
The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of DMExpress on their organizations. Forrester’s aim is to clearly show all calculations and assumptions used in the analysis. 
(WHITE PAPER) READ ABSTRACT |

How the Fastest Growing Companies Use Business Intelligence by Information Builders

June 19, 2009 - (Free Research)
This paper investigates various levels of business intelligence, discusses the challenges organizations face with today's typical BI deployments, and highlights how many high-growth companies have implemented strategic, analytical, and operational initiatives to work seamlessly together to enhance performance and boost competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

ReferenceWare by SkillSoft Corporation

ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment! 
(SOFTWARE PRODUCT)

Understanding the Total Cost of Ownership for Endpoint Security Solutions by Sophos, Inc.

March 24, 2009 - (Free Research)
When moving to an endpoint security solution, should you stick with your current vendor or shop around? To shed some light on this issue, Sophos commissioned an independent research study to quantify all of the cost areas involved in migrating to an endpoint security product and managing that solution afterward to create a TCO comparison. 
(ANALYST REPORT)

Understanding the Total Cost of Ownership for Endpoint Security Solutions by Sophos, Inc.

March 24, 2009 - (Free Research)
When moving to an endpoint security solution, should you stick with your current vendor or shop around? To shed some light on this issue, Sophos commissioned an independent research study to quantify all of the cost areas involved in migrating to an endpoint security product and managing that solution afterward to create a TCO comparison. 
(ANALYST REPORT) READ ABSTRACT |

Understanding how advanced analytics can transform your business by SAP America, Inc.

June 22, 2011 - (Free Research)
This eBook focuses on how organizations should leverage the new breed of advanced analytics tools, including in-memory analytics, in-database analytics and complex event processing. 
(EBOOK) READ ABSTRACT |

Understanding the evolution of Linux Support Models by SUSE

March 01, 2010 - (Free Research)
Many Linux distribution vendors fail to provide the support these types of environments depend on to function properly. This white paper provides detailed commentary from your peers on how they plan on addressing this issue and their perspectives on expanded support services. 
(WHITE PAPER) READ ABSTRACT |

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